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Mitchell Nissan - Service Center

Enterprise, AL

4.7
1,208 Reviews

1,208 Reviews of Mitchell Nissan - Service Center

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November 04, 2020

I always have received good service and treated very nice when I take my car in to be serviced. I’m not pressured into doing something on my car I don’t want to do or can’t afford! I give the guys an A! More

by jacqwp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens
Nov 09, 2020 -

Mitchell Nissan responded

We are so happy that you enjoy your visits to our service department!

November 02, 2020

Michael-speaks directly to the customer at conclusion of service, advises customer of work and any noted deficiencies. This approach is necessary because you leave with knowledge of your next visit for pla More

by drbascomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Mitchell Nissan responded

Thank you for giving us a 5 star review!

October 29, 2020

Love how quick they get you in and out. They all are very respectful and I love how they come in and ask if you want something did to your car before they do it. More

by SweetCheeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cam Stephens, Daniel Paulk
Nov 09, 2020 -

Mitchell Nissan responded

Thank you for your 5 star review!

October 26, 2020

Best dealership in the area-sales and service #1, always professional and very friendly. Mike and Daniel are very easy to work with and extremely knowledgeable. More

by LYDIAGALLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Paulk
Nov 09, 2020 -

Mitchell Nissan responded

Thank you Lydia for your awesome review!

October 24, 2020

There are no words great enough to describe the service . Well done and keep up the good work. It’s really reassuring to know Mike is there in these trying times. More

by pug.daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Mitchell Nissan responded

Thank you for your wonderful review!

October 23, 2020

Everyone was helpful at my Enterprise Nissan...Called and was transferred to service and received the schedule I needed. Out in 2.5 hrs flat! More

by jcobb5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Rusty when I purchased by Caravan and Pathfinder.
Nov 09, 2020 -

Mitchell Nissan responded

Thank you for recommending our service department!

October 22, 2020

Ted, takes care Of his customers very much appreciated! Daniel- is always eager to help and answer your questions and provide fast service to get you on your way! More

by pfondren000
Recommend Dealer
Yes
Employees Worked With
Ted Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Paulk
Nov 09, 2020 -

Mitchell Nissan responded

Thank you for your review!

October 22, 2020

The sales people and service are all nice and courteous. It is the service and mechanics not paying attention to detail that I have a major problem with. Everytime I come to Mitchell Nissan I have an iss More

by Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Paulk
Oct 23, 2020 -

Mitchell Nissan responded

Thank you for your time on the phone today, and allowing us to learn more about your recent visits to our dealership. Here at Mitchell Nissan we strive for 100% customer satisfaction and look forward to your next visit to our dealership in January.

Dec 01, 2020 -

Christopher responded

Mitchell Nissan reached out to me on 10/23/20 and have offered to rectify this situation. The Quality Manager - Joy - had expressed her sincerest apologies about my experience. They offered compensation in the form of a labor credit, upon my next visit. My vehicle needs new brakes, and while I won't be getting the entire job done for free - I will receive a credit of some sort. I appreciate Mitchell Nissan taking the time to personally call me to speak on my several experiences regarding this review. Thank You. Christopher McDonald.

October 21, 2020

The service is amazing. The workers were very friendly. The maintenance was clean. Everyone who worked there had an amazing attitude. Would recommend 10 out of 10. More

by SIMONE.LOFTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winiarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Cullum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schoenfeld , Cam Stephens, Daniel Paulk
Nov 09, 2020 -

Mitchell Nissan responded

Thank you Simone for your awesome recommendation!

October 21, 2020

Service members are always courteous and able to accommodate. They go over what was done and what will need to be done to maintain my vehicle. More

by purinoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Paulk
Nov 09, 2020 -

Mitchell Nissan responded

Thank you for your 5 star review!

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