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Mitchell Chrysler Dodge Jeep Ram
Enterprise, AL
1,213 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,213 Reviews of Mitchell Chrysler Dodge Jeep Ram
July 10, 2020
Traveling from North Carolina Chad and the rest of the Mitchell Family made it a breeze. They sent any photos I requested, drove us around in the vehicle since we didn't know the area, washed it and fille Mitchell Family made it a breeze. They sent any photos I requested, drove us around in the vehicle since we didn't know the area, washed it and filled up the tank before heading back to NC. I ended getting financing through my credit union back home which they worked so well with. More
by codylsutton
Verified CustomerEmployees Worked With
Chad Thrash
July 03, 2020
Very helpful, explained very thing that I needed to know ,quick service had me in and out in under 5 hours. Couldn't ask for better service ,quick service had me in and out in under 5 hours. Couldn't ask for better service More
by rrkeen74
Employees Worked With
Jason Keen, Justin Woytek
July 03, 2020
Excelente service. I love my new car, thanks to Paul for helping me out. Thanks for the surprise. The best team in the dealership. Thank you!! helping me out. Thanks for the surprise. The best team in the dealership. Thank you!! More
by johannarojas0218
Employees Worked With
Paul Andrews
July 02, 2020
Very poor service dept management. We had to call every day to check to see if they had even LOOKED AT our vehicle. We explained that we were on vacation and had broken down in Enterpr We had to call every day to check to see if they had even LOOKED AT our vehicle. We explained that we were on vacation and had broken down in Enterprise, AL and were 2 hours away in Florida and needed to get back home at the end of the week. We had the vehicle towed there on Saturday night since they were the nearest Jeep dealer. We showed up at the dealership Monday before 8 AM to tell them the vehicle was there and why. They never offered us a rental vehicle at all or even a time when it would be looked at. And again, we had to constantly call then to see if it had even been diagnosed. We finally had to get the general manager involved and he apparently lit a fire under them. The service dept appears to have very poor time management. We were told there was only 1 tech and that's a whole other problem. They could have diagnosed our car, ordered the parts and then resumed work on another vehicle. Again, that tells me they have no time management skills. We were glad we got the general manager involved or we might still be waiting for our vehicle. More
by shawkins1
Employees Worked With
Not sure of the general manager's name(Darren?), Alan Daniels, Justin Woytek
July 01, 2020
The service staff was very helpful. Cashier is the nicest person! I never have any issues when I bring my car in for services. Everything is done in a timely manner. person! I never have any issues when I bring my car in for services. Everything is done in a timely manner. More
by Jeepcustomer
Employees Worked With
Justin Woytek
June 26, 2020
Service and Repair The service and repairs for my truck was done to my satisfaction. I asked Megan to ensure that I was not called by any sales person wanting me to trad The service and repairs for my truck was done to my satisfaction. I asked Megan to ensure that I was not called by any sales person wanting me to trade in my vehicle. I thank her for that. I have my there to be worked on, if I want to buy a new vehicle I would let someone know. For a sales person to call me after I have dropped off my vehicle for service is rude and predatory. Megan ensured that that did not happen. Thank you Megan. More
by viper64a
Employees Worked With
Megan Sutley
June 26, 2020
Stan Starks was the man I was dealing with and he's very knowledgeable, I am very pleased with his professionalism. When I'm ready to purchase another vehicle I'm going to be a return customer. Stan Starks knowledgeable, I am very pleased with his professionalism. When I'm ready to purchase another vehicle I'm going to be a return customer. Stan Starks is the man. More
by jsmyhand13
Employees Worked With
Greg Wells , Stan Starks
June 26, 2020
Just great service all around. Very respectful and willing to go the extra to make sure I had great service. Thank you to all that helped me. willing to go the extra to make sure I had great service. Thank you to all that helped me. More
by jrlee214
Employees Worked With
Anitra Brown 5 stars, Alan Daniels
June 25, 2020
Excellent customer service and knowledge of vehicle! Very helpful in explaining the features of the car and recommendations. Good pricing and friendly and helping staff. helpful in explaining the features of the car and recommendations. Good pricing and friendly and helping staff. More
by keshawn87
Employees Worked With
Alan Daniels, Megan Sutley
June 25, 2020
Everyone esp. salesman Stan Starks were more than helpful and have answered all questions. I would feel good about sending friends or relatives to this center. Thanks ! and have answered all questions. I would feel good about sending friends or relatives to this center. Thanks ! More
by gb42warren
Employees Worked With
Stan Starks
