Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mitch Smith Chevrolet

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.7
191 Reviews
WELCOME TO MITCH SMITH CHEVROLET, INC. Your Cullman-Area Auto Dealer Alternative Thanks for choosing Mitch Smith Chevrolet, Inc. for your next car shopping experience. At our Cullman car lots, we have a large selection of new and pre-owned vehicles for you to browse, which has made us a popularly used car lot in Cullman, AL. We cater to all drivers and their unique lifestyles, that’s why we’re one of the most trusted Cullman car dealerships in the Hartselle-area. In addition to our selection of vehicles, we offer many services for whatever auto-related problem you may have at our used car lots in Cullman, AL. If you’re interested in what we can offer you, contact or visit us at our Decatur-area dealership for more information.
Contact Dealership

1655 Cherokee Ave SW

Cullman, AL

35055

Directions

By Type

Showing 191 reviews

January 27, 2025

What’s the point in making an appointment when you have to wait 3 hours anyway? More

by ashtonbpurcell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Mitch Smith Chevrolet responded

Thank you for sharing your feedback, Ashton. I understand your frustration about the long wait time after making an appointment. We value your time and strive to improve our service efficiency at Mitch Smith Chevrolet. Please feel free to reach out to me directly so we can discuss this further and work towards a solution. Your input is important to us! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

January 25, 2025

Work was done on time & service employees were knowledgeable along with being very cordial and nice More

by highwayman56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We appreciate your kind words about our knowledgeable and friendly service team at Mitch Smith Chevrolet. It's great to hear that the work was completed on time. We look forward to assisting you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

January 22, 2025

Great customer service! Dropped behicle off one day before closing and had the vehicle back just two days later. Actual cost of work was much lower than originally quoted. More

by bkusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Mitch Smith Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with the customer service at Mitch Smith Chevrolet. It's wonderful to know that you received your vehicle back quickly and that the actual cost was lower than expected. We appreciate your kind words and look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

January 22, 2025

Had my Duramx 2500HD serviced about 1000 miles ago. I noticed an oil puddle where I park my truck. Carried truck back to be checked for oil leaks after 22,000 miles on the truck. They said the oil filt More

by bacb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding the oil leak in your Duramax 2500HD. I appreciate your feedback as it helps us uphold our standards at Mitch Smith Chevrolet. I encourage you to reach out to me directly so we can discuss this matter further and work towards a resolution. Your satisfaction is important to me, and I want to ensure your truck is in top condition. Thank you for bringing this to my attention. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

Jan 23, 2025 -

bacb49 responded

Scott, I tried to call you today, but you were out. HAPPY Birthday to you. This is in regards to your response to my Duramax oil leak. This should have been checked before the truck went out of the service department. But also, if you were to also look at the comments I stated, I would recommend the MS service department for doing service.

January 21, 2025

Straight forward and responsive to my concerns and needs. Worked with me to get the best vehicle for me. More

by SYDFRITZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We’re so glad to hear that our team at Mitch Smith Chevrolet was able to assist you in finding the best vehicle for your needs. We appreciate your feedback and look forward to serving you again in the future! Best Regards, Sharon Smith Mitch Smith Chevrolet

January 17, 2025

They got right on my oil change and had me back on the road in know time. Great service!! More

by anitawisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Mitch Smith Chevrolet responded

Thank you for the wonderful review! We’re thrilled to hear you had a great experience with your oil change at Mitch Smith Chevrolet. Our team works hard to provide quick and efficient service, and we appreciate your recognition. We look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

January 17, 2025

Pleasant buying experience with Adam. One trip to service department for minor issue scheduled the appt was in and out. More

by JEFFKING_
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Aker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Mitch Smith Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a pleasant buying experience with Adam at Mitch Smith Chevrolet. It’s great to know that your service appointment was quick and efficient. We appreciate your support and look forward to seeing you again soon! Best Regards, Sharon Smith Mitch Smith Chevrolet

January 15, 2025

The personnel have always been very helpful, courteous and professional. They make sure I understand any work that needs to be done. I have been a customer for many years and I think the employees are top More

by delisa.cain48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Mitch Smith Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that our team at Mitch Smith Chevrolet has consistently provided you with helpful, courteous, and professional service throughout the years. It means a lot to us to know that we can ensure you understand any work needed on your vehicle. We truly appreciate your loyalty and look forward to continuing to serve you in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

January 13, 2025

The best all around car buying experience from a dealership anywhere in the area, and not even close! More

by adamxc1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Mitch Smith Chevrolet responded

Thank you for your fantastic review! We are thrilled to hear that you had the best car buying experience at Mitch Smith Chevrolet. Your feedback means a lot to us, and we look forward to serving you again in the future. Please feel free to share your experience with others! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

January 08, 2025

Service is always responsive to urgent repair needs. Service personnel seem to be well trained. More

by hci75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Mitch Smith Chevrolet responded

Thank you for your fantastic review! We truly appreciate your kind words about our service team at Mitch Smith Chevrolet. It's great to hear that you find us responsive to urgent repair needs and that our personnel are well trained. We look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

1
...
5
6
7
...
20