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Mitch Smith Chevrolet

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.6
118 Reviews
WELCOME TO MITCH SMITH CHEVROLET, INC. Your Cullman-Area Auto Dealer Alternative Thanks for choosing Mitch Smith Chevrolet, Inc. for your next car shopping experience. At our Cullman car lots, we have a large selection of new and pre-owned vehicles for you to browse, which has made us a popularly used car lot in Cullman, AL. We cater to all drivers and their unique lifestyles, that’s why we’re one of the most trusted Cullman car dealerships in the Hartselle-area. In addition to our selection of vehicles, we offer many services for whatever auto-related problem you may have at our used car lots in Cullman, AL. If you’re interested in what we can offer you, contact or visit us at our Decatur-area dealership for more information.
Contact Dealership

1655 Cherokee Ave SW

Cullman, AL

35055

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Showing 118 reviews

October 09, 2024

Immediate attendant response to service needs. Awaiting response to tire repair. Will return to MSmith. More

by akly916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Mitch Smith Chevrolet responded

Thank you for your feedback! I'm delighted to hear that you received immediate assistance for your service needs at Mitch Smith Chevrolet. I appreciate your patience as we address your tire repair. I look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 09, 2024

Experienced, friendly, timely, joy to do business with them. Great oil change and tire rotation service. More

by suehitt002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
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Oct 11, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear you had a great experience with our service team at Mitch Smith Chevrolet and enjoyed your oil change and tire rotation. Your kind words motivate us to keep providing excellent service. I look forward to seeing you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 09, 2024

Thank you for your service my Suburban very nicely and hope gonna more intelligent fixtures on next model style. More

by samphors_sar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
Report | Print
Oct 11, 2024 -

Mitch Smith Chevrolet responded

Thank you for choosing Mitch Smith Chevrolet and for sharing your experience with your Suburban. I appreciate your feedback and I am glad to hear that you're pleased with our service. If you have any additional feedback or questions, please feel free to reach out. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 08, 2024

Nice place to deal with. Billy was very helpful and was willing to work with me. More

by gmhobbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Loggins
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Oct 10, 2024 -

Mitch Smith Chevrolet responded

Thank you for your kind words! I appreciate you choosing Mitch Smith Chevrolet and I am delighted to hear that Billy was able to assist you effectively. We pride ourselves on providing excellent service, and it's great to know that your experience reflected that. I look forward to seeing you again soon! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

October 08, 2024

Jim Cheatham is the very reason I continue to do business at this location. Very relaxed, at the same time professional and make you feel welcome and like talking to family. Jim also stays true to his word, More

by haynesfarm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I truly appreciate your kind words about Jim and our service department at Mitch Smith Chevrolet. It's great to hear that you feel welcome and valued like family during your visits. I look forward to seeing you again and helping you with any of your future needs! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 07, 2024

Over all experience was better that expected. Scott Motte our sales person was very professional and patient with us throughout the process. I felt that the . dealership was fair and provided the More

by MOBILECOMSIGNAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Motte
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Oct 09, 2024 -

Mitch Smith Chevrolet responded

Thank you for your positive review! We're thrilled to hear that your experience at Mitch Smith Chevrolet exceeded your expectations, and that Scott provided you with professional and patient service. We're grateful for your continued trust in us for your truck purchases and appreciate your recommendation. We look forward to serving you again in the future! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

October 03, 2024

I had an appointment for an oil change at 10:00am and it wasn't finished until 11:25. I also had a $30.00 coupon sent by Chevy via email that they did not except. I was told the total was comparable to othe More

by natalierandau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Calvert
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Mitch Smith Chevrolet responded

Thank you for sharing your experience with us. We understand the frustration of having to wait longer than expected for your oil change. At Mitch Smith Chevrolet, we strive to provide competitive pricing and value to our customers. Your feedback regarding the coupon and pricing has been noted for our review. We appreciate your service and are glad to have provided a military discount. If you would like to discuss your experience further, please feel free to reach out to me directly. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 03, 2024

Very helpful and friendly individuals. I use Mitch Smith exclusively for my auto maintenance and repairs and have never had any problems. More

by cherylowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
Report | Print
Oct 04, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team at Mitch Smith Chevrolet. We appreciate your trust in us for your auto maintenance and repairs. We look forward to continuing to serve you in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 02, 2024

I appreciate the professionalism. I also appreciate how you keep prices lower for Senior Citizens. More

by ebjonesjr
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Mitch Smith Chevrolet responded

Thank you for your kind words! We truly appreciate your appreciation of our professionalism and our commitment to providing fair pricing for our Senior Citizens. At Mitch Smith Chevrolet, we strive to serve our community well. We hope to see you again soon! Best Regards, Sharon Smith & Paul Schaeffer Mitch Smith Chevrolet

October 01, 2024

Very Helpful! Always friendly and a clean place to wait. My car is kept clean as well. More

by lanceblair10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Mitch Smith Chevrolet responded

Thank you for your kind words! I appreciate your positive feedback about our friendly service and the cleanliness of both our facility and your car at Mitch Smith Chevrolet. I look forward to seeing you again! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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