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Mitch Smith Chevrolet

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.6
120 Reviews
WELCOME TO MITCH SMITH CHEVROLET, INC. Your Cullman-Area Auto Dealer Alternative Thanks for choosing Mitch Smith Chevrolet, Inc. for your next car shopping experience. At our Cullman car lots, we have a large selection of new and pre-owned vehicles for you to browse, which has made us a popularly used car lot in Cullman, AL. We cater to all drivers and their unique lifestyles, that’s why we’re one of the most trusted Cullman car dealerships in the Hartselle-area. In addition to our selection of vehicles, we offer many services for whatever auto-related problem you may have at our used car lots in Cullman, AL. If you’re interested in what we can offer you, contact or visit us at our Decatur-area dealership for more information.
Contact Dealership

1655 Cherokee Ave SW

Cullman, AL

35055

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Showing 120 reviews

October 18, 2024

All of the Employees at Mitch Smith are willing to go way & beyond to give you Excellent Service. They are very much appreciated More

by kc880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Aker & Randy Lamb Both, Wes Reid
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Oct 22, 2024 -

Mitch Smith Chevrolet responded

Thank you for your kind words! I truly appreciate your recognition of our team's dedication to providing excellent service at Mitch Smith Chevrolet. It's wonderful to know that our efforts made a positive impact on your experience. I look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 17, 2024

It was a pleasure working with Adam and the rest of the team at Mitchsmith Chevrolet. They all were very friendly and helpful in the whole process of buying a new vehicle. More

by DALEM3954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Aker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Adam and the team at Mitch Smith Chevrolet. Providing friendly and helpful service is our priority, and it's fantastic to know we met your expectations during your vehicle purchase. We look forward to assisting you again in the future! Best Regards, Sharon Smith & Paul Schaeffer Mitch Smith Chevrolet

October 17, 2024

Took a month to fix the transfer case issue. Vehicle was there nearly a month before they ever looked at it More

by Streetc90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey Calvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Mitch Smith Chevrolet responded

Thank you for sharing your experience. I appreciate your feedback regarding the time it took to address the transfer case issue. Understanding the importance of timely service, I encourage you to contact me directly to discuss your concerns further. At Mitch Smith Chevrolet, I value our customers and strive to maintain our service standards. Thank you for your patience, and I hope to assist you better in the future. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 16, 2024

Had tires rotated on my recent service paperwork says they checked the air was never checked had them to put back in shop to get the tires to the correct air pressure More

by topc1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
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Oct 19, 2024 -

Mitch Smith Chevrolet responded

Thank you for your feedback regarding your recent service at Mitch Smith Chevrolet. I appreciate you bringing this to our attention. We understand the importance of proper tire maintenance and air pressure. If you have any further concerns or need assistance, please feel free to reach out to us. We value your experience and aim to meet our customers' needs and more. Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 14, 2024

I have been dealing with the dealership for years and have bought approx. 30 vehicles from them. The service dept. is very cordial. More

by RDHEATHERLY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I deal with Jim Cheatum and very pleased with him.
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Oct 16, 2024 -

Mitch Smith Chevrolet responded

Thank you for your continued loyalty and for sharing your experience with us. I truly appreciate your support over the years and I am glad to hear that you find our service department cordial. If there’s anything more I can do for you at Mitch Smith Chevrolet, please don’t hesitate to reach out. I look forward to assisting you again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 12, 2024

Always willing to help and check my vehicle and always update vehicle maintenance. Thank you for everything More

by bonnieyarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Mitch Smith Chevrolet responded

Thank you so much for your wonderful feedback! I truly appreciate your kind words about our commitment to maintaining your vehicle at Mitch Smith Chevrolet. It's our pleasure to serve you, and I'm glad to know you're satisfied with our support. I look forward to seeing you again for your next maintenance visit! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 11, 2024

Very good service department, convenient location, pleasant service staff. Very busy, never any loaner vehicles available. More

by karen.garmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Mitch Smith Chevrolet responded

Thank you for your feedback! I'm glad to hear that you had a positive experience with our service department and found our location convenient. I appreciate your understanding regarding the availability of loaner vehicles, as I do strive to serve all of our customers efficiently. I hope to see you at Mitch Smith Chevrolet again soon! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 11, 2024

friendly, excellent job, timely manner, thanks, al sullins word word word word word word word More

by bigal08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
Report | Print
Oct 14, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear you had a friendly experience and that our team delivered excellent service in a timely manner. Your feedback is truly appreciated. I look forward to seeing you again at Mitch Smith Chevrolet! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

October 11, 2024

Everyone was very professional and helpful. They just we t out of there way to help me. I am a repeat customer. I own 4 mitch s.ith chevys More

by CSXD1252
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitch Smith Chevrolet Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Aker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I truly appreciate your loyalty as a repeat customer and I am delighted to hear that our team at Mitch Smith Chevrolet provided you with exceptional service. Your support means a lot to me, and I'm glad to have been able to assist you with your vehicles. I look forward to seeing you again soon! Best Regards, Tim Calvert Tim.Calvert@mschevy.com | Mitch Smith Chevrolet

October 11, 2024

Amazing service. Very friendly! Kept us up to date while waiting on parts. Notified us as soon as the work was completed. More

by Nredmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Hulsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reid
Report | Print
Oct 14, 2024 -

Mitch Smith Chevrolet responded

Thank you for your wonderful review! I'm delighted to hear that you had an amazing experience with us at Mitch Smith Chevrolet. Our team works hard to keep our customers informed, and it’s great to know that you appreciated our friendly service. I look forward to serving you again in the future! Best Regards, Scott Browder Scott.Browder@mschevy.com | Mitch Smith Chevrolet

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