Mini of Morristown

1st Mini Cooper Purchase From the moment I walked into the Morristown Mini dealership I knew purchasing my 2015 Paceman was the best decision ever. Lenny Danduone and Jose Lo From the moment I walked into the Morristown Mini dealership I knew purchasing my 2015 Paceman was the best decision ever. Lenny Danduone and Jose Lobo made my purchasing experience painless and a no pressure environment. Love the car.... so much fun to drive! More

Excellent service and good value! Just wanted to thank my new friends at Mini of Morrestown. Bill, Kyle and Lenny did a great job of guiding my son through his first purchase of a high Just wanted to thank my new friends at Mini of Morrestown. Bill, Kyle and Lenny did a great job of guiding my son through his first purchase of a high end car. We had been searching for some time for a great shape used BMW and located one at Mini. They worked with my son (21 year old) honestly through the presentation of the car and the preparation for sale. They picked me up (finance manager) at the local train station and closed the deal in the most professional and respectful business manner any client could expect. Very comfortable with this establishment's excellent business ethics and high end team. Thank you guys for helping my son and I realize this...great day for us! More

Excellent service! Initially, I bought my car through Prestige MINI and regretted it ever since. Horrible experience and quickly went to Morristown MINI. They actually t Initially, I bought my car through Prestige MINI and regretted it ever since. Horrible experience and quickly went to Morristown MINI. They actually take car of your car, and access what needs to be done. I can't speak for their sales department, but I know some of the people that worked at Prestige went to Morristown. Their service is excellent. Always take car of my car. Had a check engine light issue for years and they finally fixed it. Highly recommend this dealer for service! More

"My 2 Mini Cooper" I LOVE Mini of Morristown Service Dept...those guys are the BEST!! Usually, Fred Gallo takes care of my appointments. Fred is always professional, ple I LOVE Mini of Morristown Service Dept...those guys are the BEST!! Usually, Fred Gallo takes care of my appointments. Fred is always professional, pleasant, knowledgeable, respectful and helpful.The service is second to none. The service department is always transparent with the customer in mind.They want to make sure that not only your Mini is serviced in the most professional way, but that it is done in a cost-effective manner, and that the overall experience is satisfactory to the vehicle owner. And, if there is a problem, just go to Fred and he will make sure that it is addressed and fixed, with no compromises. Great customer service is not for when there are no problems, but how deal with problems when they present themselves. Fred and his crew are number one, and I trust they will always do the right thing.Have been using Mini Morristown service dept since I bought my first Mini from them back in 2004. I still think it is worth driving up from Virginia Beach, VA, area to have my car serviced there.So I will keep coming back. Five stars! More

Jenna and Kellie are so good to Cooper and myself Jenna and Kellie When we bring the mini for services These two young ladies are so respectful To me and to my bulldog cooper they make us feel Jenna and Kellie When we bring the mini for services These two young ladies are so respectful To me and to my bulldog cooper they make us feel like home they ask us if we need anything These kids are great thank you Giuseppe Vincent Marini & Cooper Marini and Linda L Marini Keep up the good work More

My Brand New Motor I purchased my 2003 Mini privately in Sept of 2013. .It was in exceptional shape tho it had 182,000 miles on it which I knew was risky but still thoug I purchased my 2003 Mini privately in Sept of 2013. .It was in exceptional shape tho it had 182,000 miles on it which I knew was risky but still thought it was a great deal at only $3400. Drove it for 3 mos and the motor "blew up". I knew it was serious as it was literally blowing raw fuel out the tail pipe. Nobody at MINI had ever even encountered such a thing. I had it towed to Mini or Morristown who confirmed the bad news. They quoted me $7500 for a brand new motor rite outa the crate from BMW but I toldem I just couldn't swing it and I'd be down to tow it back. I received a call later in the week from Erving Sanchez in service who said look. When we evaluated it on computer we found NOTHING else whatsoever wrong with it. You seem like a good person and I can tell how upset you are for having to give up this great little car so I went to my superiors and we can get you the motor for 6K. I said...It will take me a coupla mos to come up with the cash but DO IT! But ya gotta take yur time as I need time to get the money together. He said No Problem and ordered the motor from Germany. They did find a few other minor things which had to be replaced along the way...understandably so but the best was not only getting a brand new motor but a new clutch as well for only the cost of parts as they already had the motor out. They also found the computer to be defective and Erving managed to get it warrantied! They had my Mini for 2 mos all thru the tretcherous winter we had and treated it with TLC. LOL...Erving said we musta brought it in and washed it like 5 times to wash the salt off. I can't say enough about the excellent service not to mention the compassion I received from them. I brought "Percy Hawthorne" home February 22nd and have been enjoying him EVERY DAY ever since with no problem and no return visits. Thanks guys for caring so much about this little treasure that you too did NOT want to see go to the junkyard for parts! More

Worst ever I bought my car at prestige mini dealer but they didn't have any available appointments to run a 30 pt inspection. I'm leaving for vacation so I decid I bought my car at prestige mini dealer but they didn't have any available appointments to run a 30 pt inspection. I'm leaving for vacation so I decided to come to morristown mini. My appointment was for 230. I asked how long this takes when I arrived the receptionist with curly hair said half hr. I wasn't in the computer and instead of taking my info she deleted another persons info with the same name and put my address n phone number which I still don't understand why that's ok. After waiting an hour I asked how much longer they said they are waiting for paperwork. She came at 4pm to tell me what the results were and said all she needs to do is type up the results it is now 4:21 and I'm still waiting here. Definitely go to Prestige Mini Cooper in Mahwah, Nj More

My 2nd Mini I've dealt with Morristown Mini for 10 years, with service on my first Cooper and now the purchase of a 2nd. I don't have a bad word to say about the I've dealt with Morristown Mini for 10 years, with service on my first Cooper and now the purchase of a 2nd. I don't have a bad word to say about them. Service was always great, if pricey, but that's a given with dealerships. My buying experience was, though not problem-free, excellent. Salesman Kyle Lightfoot is enthusiastic, friendly, honest and knowledgeable. He walked me through all stages of designing my car, kept me informed as the delivery date changed due to production problems in England, explained and helped me set up all the new features of this vastly-improved car. I loved my first Cooper S, but this Cooper blows that one out of the water in terms of drive and ride. Those horrible run-flat tires are a distant memory. I hope to drive this car into the ground as I did the last and when I'm done, I'll be back for my next Mini. More

My New Mini Convertible I just bought my first Mini Convertible. The Salesman Dave D. was not good, he was great. Helped me customize the car in ways that I would never hav I just bought my first Mini Convertible. The Salesman Dave D. was not good, he was great. Helped me customize the car in ways that I would never have thought of. The entire transaction was easy with no salesman double talk. I am looking forward to enjoying the car for years to come. MWische More

Morristown Mini Cooper - Service So they sell my mom the car, she has had 4 flat tires in one year with a 2011 Mini Cooper. The tires are run flats and they have a locking wheel nut. So they sell my mom the car, she has had 4 flat tires in one year with a 2011 Mini Cooper. The tires are run flats and they have a locking wheel nut. Mini Cooper of Morristown has been the only place where the tires have been replaced. She does not have the key for the locking wheel nut. Either one never came with the car or after changing one of the 4 flats Mini service forgot to put the key back in the holder. Now with another flat we can't get the tire off and Mini wont help. But they are happy to sell us a new key and four new replacement locks. Great sleazy service department. More