Miller Nissan

Dear Mr. Miller: I have been a Miller customer for a Dear Mr. Miller: I have been a Miller customer for a few years now; and throughout my own life, I've bought quite a few cars. But I have to tell Dear Mr. Miller: I have been a Miller customer for a few years now; and throughout my own life, I've bought quite a few cars. But I have to tell you that getting the Versa for my daughter on Saturday was a father's dream come true. Everyone was so kind and nice and genuinely happy to see this young driver get her new car. Rit (our salesman) and Mac (in finance) were absolutely terrific; and Ken Pugh gathered all the salespeople together and had them clap and congratulate my daughter Taylor as she walked out to her car -- decorated with silver balloons. My wife actually cried. As I was walking towards my car to leave (Taylor and my wife were going to drive home in her like-new Versa), Taylor came running towards me -- I thought she left something in my car. Instead, she gave me a big hug and a kiss. The guys at the dealership saw that. Ken called me back over and said, "Now THAT would make a GREAT TV commercial!" I think he might be right! Thank you very much for the ultimate car buying experience. And for everything else! Regards, Joe from Danbury More

I was looking for a small car to lease and had looked at several dealerships before going to Miller Nissan. John, the salesman I worked with was not pushy and was very knowledgable about the cars I was int several dealerships before going to Miller Nissan. John, the salesman I worked with was not pushy and was very knowledgable about the cars I was interested in. Once I had chosen the car I was interested we started the credit app process and that's when I met Scott, the sales manager. Scott came out and walked me through the process and really helped me understand what was going on. At no time did they try to push anything on me that I did not want and they listened to what I had to say. Scott really worked hard to find the vehicle I wanted. I met Simone when I picked up the car and she was fantastic. She went over everything and I left with my new Sentra with a smile on my face. Overall, my experience at Miller Nissan was excellent. The Salespeople were knowledgable and courteous, Management was honest and worked hard to give me what I wanted, and there was no BS ever. More

I went to this dealership to check out the Altima Hybrid. Before going there, I called them just to make sure they had the car, and I was told they did have it. When I went there, I was told that they don Before going there, I called them just to make sure they had the car, and I was told they did have it. When I went there, I was told that they don't have the hybrid. Great! I thought I might as well check out the regular Altima and the regular Maxima anyways since I was there. The dealership was closing in half an hour, and my sales rep told me it was too late for a test-drive, so all I could do was have a look. Fine! Lets have a look!. It was sunny and searing hot outside, and despite that, the dude actually made me walk all the way to the end of the parking lot just to "show" me the vehicle and explain to me the same details which I can find in the Nissan website. Then he told me he could actually get the keys and have me turn on the cars. And I said, lets do it. Then he told me to wait there, and I stood there as he would slowly walk to the car dealership, take his time in there to get the keys, and slowly come back to where I was standing (testing my heat-tolerance), only to tell me that he does not want to bring out the keys so close to closing time. I stand in the sun for half-hour, and that's the reward I get? The dude told me to call him and check if the hybrid's available. And I thought "Shouldn't you be calling me to let me know if the car's available for a test drive?" I am never going back to this dealership. More

You make the deal....put a deposit on the car....come back to pick it up and then they say "sorry we never agreed to this deal".When we asked "why" the salesman started making every excuse in the book.He back to pick it up and then they say "sorry we never agreed to this deal".When we asked "why" the salesman started making every excuse in the book.He was so rude to someone who wanted to buy a car from him.The car we were returning was leased and had damage.When the Nissan inspector came to my house I asked him to go easy but he said he had to do his job the right way.The damage came to $995.00.Since we were buying another Nissan the lease agreement was to take off the first $500.worth of damage.Paul Miller dealership also agreed to take off the remaining $495.off the sale of the car.But all of a sudden the salesman says the damage was really $1500. Then he brought the ownwer(Paul Miller) over and he told us he had called the inspector himself and told him to go easy on us because we were buying a new car from him.He now said the damage was really over $1800.So who was telling the truth here?This was the most awful experience buying a car ever.We went to another Nissan dealership(Napoli) and they made buying a car easy and hassle free.When they heard how we were treated at Paul Miller Nissan they told us they hear this all the time from people.We bought a new car without any problems.As we were buying the car the salesman from Paul Miller called and said he was sorry for his bad behavior and asked if we would come back.Working with the public for over 30 years I have never treated any of my customers in this manner. More

i was going to get my versa at Nissan of nearby Milford when cory called me in regards to the site inquiry i made and said 'go there, get a price, we will beat it'. so i called his bluff and did just that. when cory called me in regards to the site inquiry i made and said 'go there, get a price, we will beat it'. so i called his bluff and did just that. th people at napoli in milford were NOT happy when i said let me sleep on it. Cory found me my car with 2 extra packages that i didn't need, and a slightly different shade of silver. however he gave me 2K more for my car (right near kelly blue book), and got me a far better car for 500 dollars more (250 more after the internet coupon i had. tip: wait till AFTER they give you the best deal to pull it out), which balanced out because the other dealership wanted 300 dollars for a delivery surcharge. i got out of the vin etching but payed the conveyance fee because i felt like i had a good deal and didnt want to argue anymore. time will tell if they follow through on all of their promises. i had a good experience, and i probably could have gotten a better deal, but i think i did alright for buying a car alone for the first time. they were very nice there, and if everything goes well i would come back. More

This dealer has been jerking me around for the past year with my '01 Nissan Sentra. The check engine light has been on for a year and I have had to return to the dealership four times (once in three days w with my '01 Nissan Sentra. The check engine light has been on for a year and I have had to return to the dealership four times (once in three days within bringing my vehicle home). Yes, I understand that the "check engine" light can be one of "over 300 things" (per the dealer) but I repeatedly told them that my regular mechanic was getting a CAT Code. (To which I was told, "yes, but he's not a Nissan mechanic is he?") I just got my car back today (after I was told it needs over $1000 worth of work ~ which I declined since it wasn't covered under warranty) and it SOUNDS horrible and there is a piece hanging down under my car which was not there before I took the car in. (I took photos and would post them if there was any way!) More

This has to be the most ignorant manager i have ever encountered in any retail business. this was the first stop in three stops i was making in my purchase decision for a new murano. this guy came over encountered in any retail business. this was the first stop in three stops i was making in my purchase decision for a new murano. this guy came over to close the deal [ he couldnt even close a door] he was arrogant and obnoxius , the first thing they wanted to know was hows my credit and wanted me to fill out a credit app although i was paying cash, the sales person barely knew what a murano was?Im surprised Nissan would let these people represent them More