Miller Hill Subaru
Hermantown, MN
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Excellent dealership Miller Hill Subaru is the best! The service dept. is excellent and all of the staff that I've dealt with are personable and know their stuff. I just b Miller Hill Subaru is the best! The service dept. is excellent and all of the staff that I've dealt with are personable and know their stuff. I just bought a new 2020 Outback and from Sales to Financing to Training was completely satisfied with every aspect of the process. More
excellent service Our experience with Miller Hill Subaru was excellent. The staff was helpful and friendly. Appointment was easy to set up and the actual service was Our experience with Miller Hill Subaru was excellent. The staff was helpful and friendly. Appointment was easy to set up and the actual service was speedy & thorough. Will use when in the area. Highly recommend. More
Very Poor Customer Service Purchased a used Outback in March '19, split cost on water pump & timing belt before pick up. 2 weeks later the battery was failing, called and was to Purchased a used Outback in March '19, split cost on water pump & timing belt before pick up. 2 weeks later the battery was failing, called and was told because it sat at my cabin for a week, needed to be run. One week later it failed completely out of state and cost $193 to replace. Then called different Subaru dealer who had oil change sticker in window and found out major engine over-heat 10k miles prior. Never was informed prior to purchase, water pump & timing belt were already replaced at that point as well. Brought to another Subaru dealer in my area to make sure no additional issues, did some general maintenance and found out (1) 2 rear tail-light bulbs were out and (2) more importantly that there was an air-bag safety recall that needed to be done and was never originally informed of that either! Called Dealer and No Response! So owned for 6 weeks and have put $1041 into service work. As far as I'm concerned, the Customer Service here stops as soon as you drive off the lot! More
Miller hill Subaru The people at this dealership make sure you are satisfied with their service. They are helpful and answer any question you might have. I would definit The people at this dealership make sure you are satisfied with their service. They are helpful and answer any question you might have. I would definitely recommend this dealership to anyone interested in buying a Subaru. More
Good oil change Very average I showed up and waited and my oil was changed and I paid. The worst part is the emails to take a stupid survey. Very average I showed up and waited and my oil was changed and I paid. The worst part is the emails to take a stupid survey. More
Worst Car Experience I just recently just was at the Miller hill Subaru location in Duluth Minnesota. I walked in wanting to test drive a wrx (I recently test drove a vw g I just recently just was at the Miller hill Subaru location in Duluth Minnesota. I walked in wanting to test drive a wrx (I recently test drove a vw gti and wanted to see the differences.) I was talking to the the salesman named Ron and told him that I wanted to test drive a wrx. He stated that “In order to test drive the vehicle you need to go through the finance department first. Otherwise the new vehicles would have thousands of miles on them.” First of all, I sold Ford’s and you do not need to go through finance to test drive a vehicle. Second, I was not even asked if I wanted to go through with it or even to take look at the vehicle. Basically in my eyes he stated, “you can’t afford this vehicle leave.” I felt so embarrassed I left the building without even looking at them. I don’t want anyone else to feel this embarrassment. DONT GO TO THIS DEALERSHIP. More