After receiving devastating news I needed to run home, 1.5 hours one way, and pack for my husband's stay at xx Mary's. Emotional, but feeling I was in control I needed to stop at Luther and check the noise in my front wheel. I started to explain my situation to Shane, my service advisor, but could barely speak due to tears. Shane's kindness and patiance was so heartwarming I couldn't contain my emotions. There was no room for me that day and fearful that Id lose a tire, Shane made sure I'd feel safe with a loaner. He then brought me cookies and water for my trip and to help make me feel better. That simple, kind gesture was so heartfelt and appreciated on such a bad day. The next morning I promptly got a video of the underside of my car it was brakes and a wheel issue. A big thank you to Shane for deciding to keep my car that night. Always have had great service here.

We are new to the area and I needed a 6-month service on my 2024 Forester. I also had failed to upgrade my windshield fluid to the cold weather version needed up here in northern Minnesota. As a result, my wiper system was clogged with ice. It was very busy the day I had my appointment due to the sudden appearance of snow and winter weather, but Service Represent Devan Wilder took care of everything effectively and efficiently. He explained things very well and was very accommodating. I was impressed with the dealership’s use of technology for quick notifications throughout the time they worked on my car and also the efficient payment process. This is a top notch dealership and I will definitely sign up for Devan Wilder as my Service Representative for my next visits.

tire pressure on all tires and warning light on, I am handicapped but can drive, Shane waited on me and he was excellent! He was polite, courteous and had the tire pressure where it should be in minutes...light went out after about a mile of driving...I was very impressed with him!

Awesome people. Sales (John Forcier) to financing to service. I can’t think of one negative thing to say.

Drop in service for oil, filter and tire rotation. Staff as always friendly and provided excellent service

Excellent salesperson, business manager and service center. Did not intend to buy a vehicle at this time and just started looking. Was sold on the Outback and looked no further.