Millennium Honda

I purchase a car back in February of 2019 a 2019 Honda Accord sport which I love and millennium was suppose send a check to Hyundai for the trade in i got rid of for 12/13 remaining payments. In October o Accord sport which I love and millennium was suppose send a check to Hyundai for the trade in i got rid of for 12/13 remaining payments. In October of this year I received a hit on mines and my wife's credit saying that I owe 8,000 dollars because the hyundia never received the pay off check to pay off the car. So now they are saying I have to pay this. The way my deal was done millennium was suppose pay the remaining payments on the car and they never did. The dealership still to this day after speaking with them multiple times still have not paid it off and it is affecting my credit badly. I went from a 727 score down to 545 and this is affecting my credit badly! This dealership is super irresponsible and upper management needs to learn customer service and not just be on your side when they are trying to close a deal but need to be on your side when something goes wrong after. I have reached out to Honda cooperate and BBB for assistance with this matter since the dealership 10 months a late still have not paid off the car I traded in The next post will be detailing everyone I spoke to and all the ridiculous answers they gave me during this process. More

First Time Buyer I first came to the dealership yesterday 12/17/19 with my friend who told me, I'll most likely find something I like. I was a little hesitate at first I first came to the dealership yesterday 12/17/19 with my friend who told me, I'll most likely find something I like. I was a little hesitate at first but I had looked at the Honda Civic Coupe before online couple days ago. The lady at the front desk was very welcoming. She asked me and my friend what are we interested in looking at, I told her something new, to see what the prices would look like. Since I had recently gone to another dealership and the monthly was extremely high. When I was greeted by Jose Villota, he was very welcoming even though at first I was hesitate with even looking at a car. When we set down we disgust what type of car I'm interested in which was a coupe. He shows me the Honda Civic Coupe and whats the difference with the trims. He showed me the car they had outside which was the Touring Trim. and also took it for a test drive. The car felt so smooth, the features it also had was very nice and did not know it had certain features. He was patience with me since I did call my father for his advice on it and came back later in the day to be able to look up prices for insurances for that car. I came back the next day 12/18/19 to speak to the finance employee Haresh Nainani, who was very helpful also with this process. He helped a lot getting me a good payment as a first time buyer. I also had to take a few mins to call my father again to see if the monthly payment and the payment for the insurance was a good price for my salary and wont hurt my pockets. At the end of the day I was able to actually drive off with a brand new 2019 Civic Coupe EX with the help of these two gentlemen, who took the time to help me and have patience going through this process. I would highly recommend to come to this dealership if you are looking for either a new or used car. More

Moosah is a good dealer he answered all my questions was very respectful help me pick out the car for me it was a good experience forBuying my for car from a dealer Thank you again I’m happy with the car very respectful help me pick out the car for me it was a good experience forBuying my for car from a dealer Thank you again I’m happy with the car More

I was relieved to walk in and be spoken to with truth facts and no games . Steve was professions and went out of his way leaving us with such a great experience facts and no games . Steve was professions and went out of his way leaving us with such a great experience More

smoothest car purchase My salesman was Jonathan Torres. I told him what i was interested in over the phone- he was very understanding and knowledgeable-he answered my questi My salesman was Jonathan Torres. I told him what i was interested in over the phone- he was very understanding and knowledgeable-he answered my questions very clearly. I came into the store later that afternoon- the vehicle i was interested in was already cleaned and ready and waiting for me in the parking lot- I was welcomed by other salesman at the door who were very friendly and brought me over to Jonathan.- Jonathan explained the paperwork thoroughly - and then walked me over to meet with finance. Again all the paperwork was ready - and explained. We went over all the features of the car- and how to use them. This was my first car buying experience - and it could have not gone better. All the staff members from receptionist to managers were very professional, courteous and polite. Jonathan Torres was very efficient - and respectful of my time. I did not feel pressured or rushed. I left with my new car within an hour. Definitely will be coming back for my next car. Thank you Jonathan and the staff at Millennium Honda. More

CAR AND CARE GIVER Adeleke, Sales personnel, who helped us all the way through in acquiring 2019 HONDA SUV. He was very knowledgeable and had answers to all the questio Adeleke, Sales personnel, who helped us all the way through in acquiring 2019 HONDA SUV. He was very knowledgeable and had answers to all the questions posed. He is very calm and does his best in selling the car. I have in the past dealt with this dealership and must admit they very reasonable and good at after sales on any car related issues. More

I’ve booked Honda Pilot - Touring & paid $500 deposit couple of weeks back. I am waiting to get a confirmation from the dealer for title clearance. Since last 2 weeks I’m being told that the title cleara couple of weeks back. I am waiting to get a confirmation from the dealer for title clearance. Since last 2 weeks I’m being told that the title clearance will be arriving soon, however it has not arrived till date & I’m not able to close the deal. It’s very unprofessional to give commitments that are not fulfilled. On top of this I am being told that the dealer has received deposit from two other customers as well for the same car. Shocked to hear how can a single car be under sale process with 3 different customers?? If this is the process before sales, wonder about after sales service.. More

Randy and Mario were amazing! I will be sure to tell everyone I know to buy a car from millennium Honda! Randy was super friendly and Mario made our financing experience a pleasurable one. Thank you bot everyone I know to buy a car from millennium Honda! Randy was super friendly and Mario made our financing experience a pleasurable one. Thank you both! More

Moose is awesome!!! Him and his team worked with me to get me the car that best fits my lifestyle. Moose and his team put in endless hours to help me get a car that I absolutely love and can afford!!! Tha get me the car that best fits my lifestyle. Moose and his team put in endless hours to help me get a car that I absolutely love and can afford!!! Thank you and your team so much!. More

Not all sale person add up to it best standards when it comes to the sale of a car. Moose & Julian helped me and my son for the third time around. Great personality, attitude and a people person. Thanks fo comes to the sale of a car. Moose & Julian helped me and my son for the third time around. Great personality, attitude and a people person. Thanks for working with us, it was appreciated. I will recommend him any potential buyers. More