Millennium Honda

Tonight I dealt with Raymond Brown. Unless bait and switch is the standard policy at Honda Millenium and their goal is to lose a repeat customer, they have the wrong man employed as their general sales switch is the standard policy at Honda Millenium and their goal is to lose a repeat customer, they have the wrong man employed as their general sales manager. I've leased my last few Hondas from this dealership through their product specialist Adeleke, who has always been an absolute pleasure to work with. With my latest lease about to expire, I intended to switch in my 1 car for 2 cars. However, Adeleke was not in when I came into the shop. After dealing with one of the sales managers and a product specialist multiple times in person and over the phone, I finally received an offer I was satisfied with. I went over the numbers many times to verify that I had the accurate numbers. I contacted the product specialist earlier today and, although today was her day off, she offered to travel in from quite a distance to close the deal. On my end, while difficult to do, I left work early to complete this transaction. After picking the colors and handing over my credit card...enter, Mr. Brown. Suffice to say, aside from being obnoxiously rude, he pulled a complete bait and switch on me (i.e. doubling the down payment, increasing the monthly payments and downgrading the cars). Congratulations Raymond Brown. You just caused Honda Millenium to lose a repeat customer! Additionally, I will no longer be referring friends and family to this dealership. No surprise that you are the employee at this dealership with the worst reviews. More

Raquel Diamond is the friendliest and a very hard working finance manager. She found us the best rate and helped everything move forward as fas as possible. finance manager. She found us the best rate and helped everything move forward as fas as possible. More

Raquel ensured that the process for purchasing my mothers car was as smooth as it could get. She was patient and informative on every detail. car was as smooth as it could get. She was patient and informative on every detail. More

Great place to service your vehicle they are really professional . Thank to Claritza Munoz Castillo for the excellent service . The service department at millennium honda followed all requirements for professional . Thank to Claritza Munoz Castillo for the excellent service . The service department at millennium honda followed all requirements for covid 19 safety More

On Wednesday oct 7th I called service and spoke with a female who was apparently a service manager. I explained that my car intermittently would not start when I used the push start. She took down my in female who was apparently a service manager. I explained that my car intermittently would not start when I used the push start. She took down my information and told me to come down and that they may even have a loaner. I drive there and I speak with a rude service advisor who told me he is sure someone told me to come in but I have to take my car and leave. He said try to come Monday. He refused to give me an appointment. I leave and call Honda City in Levittown. I was told I could drop my car off now and gave me a 9am appointment Thursday. The service advisor went multiple times to my vehicle until it finally would not start. I had my car back by 1230 that same day. There is a way to treat customers and you at Millenium have horrid customer service. I have purchased three CRV at Millenium and plan on a new one in next few months. Honda City will be my go to. More

Buen servicio y mejores atenciones de parte de este dealer y de parte de claritza munoz siempre que vengo a este centro de servicio me tratan muy bien dealer y de parte de claritza munoz siempre que vengo a este centro de servicio me tratan muy bien More

I highly recommend this service center to anyone who want to get the excellent service and quality of work for they vehicle . I been a millennium Honda customer since 2006. to get the excellent service and quality of work for they vehicle . I been a millennium Honda customer since 2006. More

Fast friendly service. Got paperwork done fast and efficient. Raquel Diamond new her stuff. She new alot about the Tire and wheel road hazard protection. She did a great Job. efficient. Raquel Diamond new her stuff. She new alot about the Tire and wheel road hazard protection. She did a great Job. More

I recently dealt with service advisor Karla Bayas for a repair needed for my Honda Accord. She was excellent in dealing with my process from start to finish despite the intricate issue that had popped up w repair needed for my Honda Accord. She was excellent in dealing with my process from start to finish despite the intricate issue that had popped up with my car. If you want an advisor who has a positive attitude, intelligent, articulate in regards to cars, and most importantly transparent with the service needed for your car, Karla is the advisor you need. Thanks again to her as well as the Service Manager Greg for making my experience seamless. More

Raquel. Was very nice. Explained everything about the fiance and explained what was free for six months everyboby was very nice. Showroom was very clean fiance and explained what was free for six months everyboby was very nice. Showroom was very clean More