Millennium Honda

I worked with Santiago, who was very nice to work with. My only negative issue is that I felt the final price was more than hoped for, substantially over MSRP. Other than that, everything went smoothly. My only negative issue is that I felt the final price was more than hoped for, substantially over MSRP. Other than that, everything went smoothly. More

Orlando Hernandez is great he makes life so much easier each time come. If I can give 100 stars I will just for him each time come. If I can give 100 stars I will just for him More

Both sales reps and management need a little more training on customer satisfaction. I had a minor confrontation with one of the managers on duty. Instead of showing friendliness, He displayed arroga training on customer satisfaction. I had a minor confrontation with one of the managers on duty. Instead of showing friendliness, He displayed arrogance and confrontational. As if he did not care much for my business. More

They handled my car very quickly and efficiently . Gwendolyn was very kind and showed excellent customer service Gwendolyn was very kind and showed excellent customer service More

Looking to trade in my Lexus for a pre owed Pilot, I was recommend to go to Millennium Honda after a horrible experience at the Manhassett Honda. My salesman- Wilber, and the Manager Matt were absolutely recommend to go to Millennium Honda after a horrible experience at the Manhassett Honda. My salesman- Wilber, and the Manager Matt were absolutely amazing. From start to finish they were helpful, supportive, patient, understanding, & ultimately the only reason I stayed with this dealership after the following incident with their GM. I put a $500 deposit to hold the car to pick up the following Sunday. I called the Friday prior to find out how much I owe & was told a number to have my bank check created with. After waiting 5 HOURS- Upon signing my paperwork, that was also all signed by Honda, I was told a different # that I owed. When I questioned, it was realized that Millennium honda had my initial deposit incorrect. This issue was brought to their GM- Mauricio. Instead of taking accountability for their oversight, which wouldn’t have been a problem for me- accidents happen & I would have had no problem paying the almost $3500 difference, Mauricio went on a misogynistic tirade in front of my fiance & ultimately expressed that it’s my fault and I should have saw the discrepancy. He bullied me, degraded me, and made me feel inferior as he consistently interrupted me while I was speaking, told me I can “pay or I don’t get the keys” told me he will cut my registration & not provide a title- & so on & so forth. One discount I had was because my father is a fallen officer, after describing why I thought a number was a certain way due to this discount, Mauricio went on to tell me, (after my fiancé continuously was advocating for me, sticking up for me, questioning the stories were being told- he ultimately questioned him about a customer service standard) that he’s a father of 2 which is beyond inappropriate and disheartening to tell a 28 year old woman who just expressed to you her father passed away. All in all, he treated me absolutely disgusting. Made me feel less than, & made my car buying experience horrible. I drove away in my new car crying. I elevated this to corporate but was disappointed to hear that they let all issues be handled in house. I hope he is held accountable & responsible for what he had done to me, sad to read I’m not the first who has been treated this way by him. DO NOT DO BUSINESS WITH HIM!!! More

My salesman, Davaughn Daley was knowledgeable and professional. He answered all of my questions and informed me of other services. professional. He answered all of my questions and informed me of other services. More

The staff isn’t the most pleasant or helpful. You’re greeted without eye contact or a hello. Just eyes looking down. I’m also annoyed that I purchased a car and it’s already making noises. Th You’re greeted without eye contact or a hello. Just eyes looking down. I’m also annoyed that I purchased a car and it’s already making noises. They said that nothing is wrong with it but I still hear the noise when I drive. Very frustrating that this is a new vehicle with this problem. More

Zeeshan Majid was friendly and knowledgeable. He answered all my questions and expertly guided me thru the process. He helped me get the deal I needed and made my experience pleasurable. I highly He answered all my questions and expertly guided me thru the process. He helped me get the deal I needed and made my experience pleasurable. I highly recommend him! More

This dealership is awesome! I love my crv. Best ever! Orlando is the Best! Recommend both to everyone I know. I love my crv. Best ever! Orlando is the Best! Recommend both to everyone I know. More

Amazon people and Service, they offer you a good deals and off course good cars. and off course good cars. More