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Milford Chrysler Dodge Jeep RAM
Milford, PA
1,249 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,249 Reviews of Milford Chrysler Dodge Jeep RAM
January 02, 2019
Recall Fixes They were a little slow to get to me at the initial service appt., but once the car was in it was a very quick turn around and everything turned out a They were a little slow to get to me at the initial service appt., but once the car was in it was a very quick turn around and everything turned out awesome! No issues at all.... More
by craigmhutcheson
Verified CustomerEmployees Worked With
Christopher Barlotta
January 01, 2019
Very pleased* I have to say I've had no real issues with this service dept...They are very friendly, personable & accommodating ...I like that your not sitting & wa I have to say I've had no real issues with this service dept...They are very friendly, personable & accommodating ...I like that your not sitting & waiting for your vehicle that long depending...They are pretty accurate about your waiting time also...So far..so good~ :D More
by BETZW
Employees Worked With
Neely, Megan & Ray, Jamie Everett*(Awesome Tech), Dave Bowkett, Gilberto "Rocky" Rosario, Christopher Barlotta, Dylan Dunn, John Fournier
December 31, 2018
They make deals Very accommodating willing to negotiate I've been a repeat customer and have no complaints. I would recommend this dealership to a family member or Very accommodating willing to negotiate I've been a repeat customer and have no complaints. I would recommend this dealership to a family member or friend More
by JVIKING33
Employees Worked With
Dave bowkett, John Fournier
December 31, 2018
Done excellently Cooperative and understanding..performed inspection timely manner...especially since I was near expiration within days and busy shop schedule..have be Cooperative and understanding..performed inspection timely manner...especially since I was near expiration within days and busy shop schedule..have been going for years and dependability is their middle name. More
by PACONTI
Employees Worked With
Mr. Spinelli, Christopher Barlotta
December 24, 2018
Warranty Claim Breakdown When our Jeep broke down and we called chrysler.cross country the warranty towed it in at no cost. Chris was able to quickly get our jeep into a servi When our Jeep broke down and we called chrysler.cross country the warranty towed it in at no cost. Chris was able to quickly get our jeep into a service bay and find a Loose pcm connector. He also did a recall and had us back on the road in an hour. More
by LANDSCAPE2862
Employees Worked With
Christopher Barlotta
December 14, 2018
Very satisfied This is the third time we bought from here. That says it all. They make you feel very welcome. Service is very good and fair. I am not associated with This is the third time we bought from here. That says it all. They make you feel very welcome. Service is very good and fair. I am not associated with this dealership or any service center. More
by BAGBOAT
Employees Worked With
Dave Bowkett, Charlie Terwilliger, Christopher Barlotta, John Fournier
December 14, 2018
great dealer exceptional dealership outstanding service helpful and knowledgeable . went out of their way to make sure we were happy with our purchase. explained e exceptional dealership outstanding service helpful and knowledgeable . went out of their way to make sure we were happy with our purchase. explained everything we needed to know More
by georgejo
Employees Worked With
Gilberto "Rocky" Rosario, John Fournier, Andrew May
December 14, 2018
Management Is A Very Poor Representation Of This Dealership I want to start out by saying that my Poor rating is NOT a reflection on the part of the Salesman (KD) who initiated my lease, as well as the Service I want to start out by saying that my Poor rating is NOT a reflection on the part of the Salesman (KD) who initiated my lease, as well as the Service Dept. (CB) and all it's employees including the Receptionist who all were very nice, very professional and helpful and why I don't check their names off below. It's a shame that Management; specifically (JF) , is apparently incapable of possessing the same courtesy towards customer satisfaction. From my initial and only encounter I was very poorly treated by (JF) who was unprofessional, disrespectful, badgering, nasty and your typical untrusting/lying car salesman as most refer to a car salesman as being. After being very uncomfortable and unsure of the entire transaction, I was led into the finance office and instead of (JF) asking how he could help or hearing my concerns he storms into the room yelling and stating facts repeatedly shoving my contract in my face (that of which I did not possess at that point). When I asked repeatedly where in the contract does it state there is no cooling off period, he scanned through the contract and was unable to find this fact he was stating. Essentially he was stating a Fact that wasn't written in the contract nor had it been posted anywhere in the dealership which I believe goes against 301.4 General provisions - motor vehicle dealer practices. However, (JF) did make statements that certain things actually written in the contract can ultimately be ignored at the end of contract. I'm not only unimpressed by the practices of Management in this dealership, but much is very questionable at best. Being that I have a very high credit score, I believe that my lease payments were figured at a high money factor rate not reflecting my score and that information will not be given to me, so I maintain that I have been taken advantage of unless I am proven wrong. However, my mistreatment is totally unacceptable! Since I was bullied into accepting my current vehicle and the lease terms, I have repeatedly asked to meet with the owner of the dealership to discuss the manner of which I was treated and to get some still unanswered questions only to be ignored. Apparently, he is too busy to be bothered with customer dissatisfaction. To date I have reported my mistreatment to Chrysler Capital and entered a complaint with them as well as put a call into Chrysler Corp and intend to take it further when I am able come up with answers on my own. As long as Management and ultimately the Ownership of this Dealership continue to operate in such poor fashion, I will NOT recommend friends or family to this dealership nor will I return any of my business to them in the future. More
by imkataurus
Employees Worked With
John Fournier
December 12, 2018
No appointment yet they were able to resolve the problem. They always take care of problems with the car, home or away. My service record is up to date so they're aware of all engine needs that must be addre They always take care of problems with the car, home or away. My service record is up to date so they're aware of all engine needs that must be addressed so the car runs efficiently. Any time the car is brought in, they will check the oil, air pressure etc. and let you know what is due to be worked on. More
by BRUCEMEYER46
Employees Worked With
Christopher Barlotta
December 07, 2018
Great experience Very helpful and informative staff. They made the process of trading in and upgrading easy for us. Love the truck, can't wait to use it! Very helpful and informative staff. They made the process of trading in and upgrading easy for us. Love the truck, can't wait to use it! More
by cashmere6080
Employees Worked With
Dave Bowkett, Gilberto "Rocky" Rosario, Charlie Terwilliger
