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Mike Shaw Toyota

Robstown, TX

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436 Reviews

3232 IH-69 Access Rd

Robstown, TX

78380

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Showing 436 reviews

June 22, 2014

2nd car from mike shaw with jack bolster Jack is a class act. He is very honest and trustworthy. His customer service is impeccable, and I would recommend him to anyone. He has helped us with More

by Nlm1090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
Jun 23, 2014 -

Mike Shaw Toyota responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Mike Shaw Toyota and it’s great to hear of your continued business. Jack is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and thanks for the recommendation! Sincerely, Robert Morris, Customer Relations Manager rmorris@mikeshawtoyota.net | (888) 714-6685

May 31, 2014

Great service I had a couple of issues with my brand new Tundra. Robert Morris stepped in and resolved these issues when my salesman switched employers a day or two More

by dmillerpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2014 -

Mike Shaw Toyota responded

Thank you for the feedback! I’m thrilled to hear that Robert stepped in to resolve your concerns and ensure you were 100% satisfied with your Tundra purchase. We appreciate your business and look forward to hopefully continuing to be your dealership of choice in the future. Be sure to follow us on Facebook and Twitter when you get a spare moment. Sincerely, Robert Morris, Customer Relations Manager rmorris@mikeshawtoyota.net | (888) 714-6685

May 20, 2014

2014 Toyota Tundra Truck Purchase We recently purchased a 2014 Toyota Tundra Truck at Mike Shaw Toyota. We believe the main reason we purchased the vehicle here at Mike Shaw was becaus More

by steammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2014 -

Mike Shaw Toyota responded

Thank you for the compliments! We’re glad to hear you found Will so easy to work with. Our team is dedicated to excellent service, and it always makes us happy to hear of a satisfied customer. We hope you’ll consider returning to us for any automotive needs you may have in the future. In the meantime, congrats on your new Tundra and don't forget to check us out on Facebook and Twitter to stay updated with events, parts specials, and more from our store. Sincerely, Robert Morris, Customer Relations Manager rmorris@mikeshawtoyota.net | (888) 714-6685

May 12, 2014

VERY HAPPY CUSTOMER I want to thank Mr. Jack Bolster for taking his time on my making a purchase from Mike Shaw Toyota. The vehicle I selected was only an 06 Toyota Avalo More

by rick3043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
May 14, 2014 -

Mike Shaw Toyota responded

Rick, Thank you for the recommendation! We're so glad that you felt you were treated as a valued customer, and that Jack went over all the features of your Avalon purchase. We hope that you and your wife are enjoying the cool new Avalon purchase. If we can assist you with your auto needs in any further way, please don't hesitate to give us a call. Also, don't forget to check us out on Facebook and Twitter. See you next time! Sincerely, Robert Morris, Customer Relations Manager rmorris@mikeshawtoyota.net | (888) 714-6685

March 11, 2014

Looked at the vehicles online. Their website was easy to use. Once we arrived to look at cars we were immediately welcomed by Jack who tended to our needs and even ran around the dealership for the car I ha More

by Nlm1090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
Mar 12, 2014 -

Mike Shaw Toyota responded

Your positive review was a pleasure to read. Thank you for sharing your feedback and assigning us such an excellent star rating! Congratulations on purchasing your first car with us! I'm very happy to hear that Jack was able to provide you with a memorable car buying experience. We hope to work with you again in the future! All the best, Robert Morris, Customer Relations Manager rmorris@mikeshawtoyota.net

February 06, 2014

Excellent job by Sales Rep. Carlos Flores. He was friendly, answered all of our questions and explained the product well. We'd definitely recommend this dealership due to Carlos working with us on th More

by Roliveir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Flores
Feb 07, 2014 -

Mike Shaw Toyota responded

Ray & Shelley, thank you for this wonderful feedback, and for taking the time to inform us of your awesome experience. We are sincerely pleased to know that Carlos’ efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial and recommendation give us the knowledge that we are making significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Warm regards, Robert Morris, Customer Relations Manager rmorris@mikeshawtoyota.net

January 26, 2014

Great, friendly staff!! Good selection of vehicles. Jose was an awesome salesman, super friendly guy! Thank you so much for all the help from everyone!! More

by jme0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cardenas
Jan 27, 2014 -

Mike Shaw Toyota responded

Thank you for writing us such marvelous reviews! It is reassuring to know that we provided you with a hassle-free and welcoming experience in our sales and service departments. It is of utmost importance that our guests leave our dealership fully satisfied with the customer service we offered. I am happy to hear about your wonderful visit with us. Check us out on Twitter and Facebook for access to our exclusive specials. Kind regards, Robert Morris, Customer Relations Manager rmorris@mikeshawtoyota.net

January 26, 2014

Thanks for the great job putting the bed cover on our truck. We love it! Thanks for also keeping us informed with what was going on with our vehicle. Great service staff!! More

by jme0304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nobles
October 02, 2013

I had a more than welcomed experience when I visited Mike Shaw Toyota all the way from my first phone call to inquire on a vehicle purchase, to the Sales Department and to the Finance Department. Jack Bolste More

by awcats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bolster, Jack Bolster
Jan 23, 2014 -

Mike Shaw Toyota responded

Mike, thank you for sharing your incredible feedback! We couldn't be happier to hear that you thoroughly enjoyed your experience from start to finish. We hope you continue to place your trust in our team for your future automotive needs and welcome you and your wife to stop by anytime. Also, be sure to find us on Twitter and Facebook. Best, Robert Morris Customer Relations Manager rmorris@mikeshawtoyota.net

August 07, 2013

Had a hard time being decisive, they were patient and helpful, if a little high pressure, I'm walking away very pleased without a doubt. More

by Jrdark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Eiler
Aug 08, 2013 -

Mike Shaw Toyota responded

We are delighted to hear that you enjoyed your car buying experience with our team! Our customer's satisfaction is our first priority and we couldn't be happier to know that you were satisfied with your experience. We hope you are continuing to enjoy your new purchase and welcome you to stop by any time. Until then, be sure to check out our Facebook and Twitter pages for online specials. Regards, Robert Morris Customer Relations Manager rmorris@mikeshawtoyota.net

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