Mike Shaw Toyota

Very good and respectful. This was my first time every visiting Toyota. The sale man was respectful, friendly. Every one that I had to talk with was respectful and made me feel This was my first time every visiting Toyota. The sale man was respectful, friendly. Every one that I had to talk with was respectful and made me feel very good. More

Great Experience!! Buying two cars from Victor was the greatest experience I have ever had . I would highly recommend you go to Mike Shaw Toyota and ask for Victor Espin Buying two cars from Victor was the greatest experience I have ever had . I would highly recommend you go to Mike Shaw Toyota and ask for Victor Espindola. He goes out of his way to make his customers happy and make sure the job is done right . More

Good Experience Had a very good experience at the dealership. Staff was knowledgable and helpful. Got me through my purchase with ease. It was a good experience. Had a very good experience at the dealership. Staff was knowledgable and helpful. Got me through my purchase with ease. It was a good experience. More

Extremely excellent Our salesman Jerry Garcia was amazing. He listend to us and tried very hard to meet our needs, both financial and vehicle wise. He was not pushy, no Our salesman Jerry Garcia was amazing. He listend to us and tried very hard to meet our needs, both financial and vehicle wise. He was not pushy, nor rude or uncaring. We both were very appreciative of his commitment to us and our needs. Honestly was the fith dealership we had went to and had we had experiences like the other dealerships we would not have purchased a vehicle. Other staff seemed very helpful and nice as well. I would honestly be very supprised if very soon Jerry Garcia was not promoted to upper management. More

4runner trd pro Very courteous dealership. My wife and i were greeted by 3 different employees within 10 minutes of arriving but all of them gave us our space to bro Very courteous dealership. My wife and i were greeted by 3 different employees within 10 minutes of arriving but all of them gave us our space to browse until we had a specific question. Very good selection of vehicles! More

Smooth service This service is the most comfortable wait for anyone who is waiting on service to be done on their vehicle. I was able to study for a certification ex This service is the most comfortable wait for anyone who is waiting on service to be done on their vehicle. I was able to study for a certification exam with my laptop. They have WiFi, decent seating, refreshments for the ones who hang out with them for the duration of the service. I made a great choice with this service. More

GREAT CUSTOMER EXPERIENCE Chris Hernandez greeted me immediately, asked what I was there for, gave me an estimated time & got they got job done! No complaints at all! Chris Hernandez greeted me immediately, asked what I was there for, gave me an estimated time & got they got job done! No complaints at all! More

had an appt and they took my car right in the service person that helped me was Michael Stewart and very helpful and kept me up to date as to what was going on, got me out in a timely matter the service person that helped me was Michael Stewart and very helpful and kept me up to date as to what was going on, got me out in a timely matter More

My experience was awesome. Incredible customer service. First of all Mario Rivas is fairly new which we were impressed on his assistance and knowledge. He is an asset to your business. Jerry Garcia is incre First of all Mario Rivas is fairly new which we were impressed on his assistance and knowledge. He is an asset to your business. Jerry Garcia is incredible he followed through and stayed in touch with us making sure that we were satisfied with the vehicle that we purchased. This 2 young man have been so helpful and knowledgeable. Customer service is greater than a 10. I assure you that that we felt so special and impressed. Especially because they were not pushy. You will be highly recommended to my family and friends. Thank you so much for your greatest customer service and experience. More

Good but bad Our salesman John Alaniz did a great job. But when he turned it over to Finance it turned into a fiasco. He told us finance would be coming out soo Our salesman John Alaniz did a great job. But when he turned it over to Finance it turned into a fiasco. He told us finance would be coming out soon to help us and after waiting one hour we went and found Alex to tell him we had been waiting an hour. He checked and said we were next. We waited another half hour and we asked again and he said we were coming up and he sat and visited with us about 15 minutes and guy from finance came out and introduced himself and said he had our file and he would come back for us in 15 minutes. And hour later we were still waiting and several people around us had gone to other finance people and were done and gone. We went to our salesman again and he went to his boss and they said the finance guy that was helping us had put someone else in before us. So they scrambled around and found Alex to help us. He was very apologetic and got us in his office immediately. Very nice man and did a great job. I am not sure of the name of the guy who left us waiting over an hour without trying to find someone else to help us. All in all we waited more than two and half hours for finance. More