Back

Mike Shaw Toyota

Robstown, TX

not yet
rated
436 Reviews

3232 IH-69 Access Rd

Robstown, TX

78380

Directions

By Type

Showing 436 reviews

April 04, 2021

I bought a used vehicle, after a few days started having some issues. I took it to the service department with appointments and promised to provide a loaner. I've been there four times, loaner after schedul More

by benni3c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Garis
February 18, 2021

My husband and I just purchased a 2021 Toyota 4WD Tacoma on 2-10-'21 and had a good experience with Kenneth Stoney, our salesman. Mike Shaw Toyota had little to no Tacomas on their lot because of the high d More

by dknesloney
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stoney
January 20, 2021

Where to begin.... (TL:DR - skip these guys completely) First, we'll start with cultural and, dare I say, ethical issues. A TRD Pro Tundra was listed as available, which I inquired about. More

by TCardwell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Brewer, John Alaniz
December 18, 2020

Went to Mike Shaw for a 35k oil change today (12/17/2020). Thought it would be a good way to check out the service department before considering purchasing a new Tundra from Mike Shaw Toyota. T More

by PaulV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jennifer
October 04, 2020

My first experience with this dealer goes back to 2012. I had the Toyota care plan for my truck. When it was expired, I was astonished how difficult it was to remove my oil cartridge on my Tundra, it too More

by Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Brewer, Chris Delgado
June 30, 2019

Top Flight service department I'm extremely confident in their work. As a former mechanic & adviser, I'm at ease with their service & recommendations. My job has kept me very busy More

by whopperxlwithcheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
March 06, 2019

Claims work was done but caught in a lie I took my truck in for its 10000 mile service. And guess what I had marked my tires cause I trust no one. They claimed to have rotated the tires, it More

by KRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't Remember His name
December 18, 2018

Arrogant I just bought a. 2018 Rav4. I Wanted to buy back my trade. Originally I was told it would be possible. But when I returned to do so ,I was given some More

by fgzlopez
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sammy Pedraza
December 07, 2018

Outstanding Great Service! Jerry went above and beyond for our daughter purchasing a car in the beginning of the year. So we came back to purchase with him, we go More

by annlongo2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
December 07, 2018

Great customer service Great customer service, great workers at Nike Shaw Toyota, friendly service, they had worked up a really great deal for the payments and how great Toy More

by firefighter0512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Adame, Geno Edwards
2
...