Mike Shaw Toyota

Service Advisor Not Knowledgable J. Garza I received a 5 year Anniversary Coupon for an oil change. I should of been advised that I would be charged the difference. Mr. Garza never explained t I received a 5 year Anniversary Coupon for an oil change. I should of been advised that I would be charged the difference. Mr. Garza never explained that to me and only discounted $ 13.00 and change. My coupon said $ 49.99. He told me that it had been taken off, but did not show on invoice. He couldn’t even give me a price or the amount of oil that was put into my vehicle. These coupons need to be explained when recieved, they are deceiving. I called 3 xs Mr. Barlow never returned my call. I left messages on his voicemail. What kind of service are you running if you can’t call a customer back? Mr. Mike Shaw needs to be informed about the employees that he has working under him. Very unethical, and Social Media needs to be informed. More

Excellent to deal with Victor was super to deal with. I felt very comfortable dealing with him. He advocates for the buyer, is responsive, addresses concerns, and works fo Victor was super to deal with. I felt very comfortable dealing with him. He advocates for the buyer, is responsive, addresses concerns, and works for a fair deal for both sides. He will be the ONE I deal with when I go back, and whom I recommend to others. Cory was decisive, quick, and responsive to address issue. Couldn't ask for more. More

Exceptional! Amazing service experience as usual! Problems addressed in one visit. Staff are attentive and keep you informed. I trust this service facility. I on Amazing service experience as usual! Problems addressed in one visit. Staff are attentive and keep you informed. I trust this service facility. I only bring our vehicles here! More

Purchasing of Toyota RAV4 Everyone has been very helpful in the process of purchasing a vehicle. I was referred here and I would recommend other people to visit here in their p Everyone has been very helpful in the process of purchasing a vehicle. I was referred here and I would recommend other people to visit here in their process of purchasing a vehicle. More

Morgan Lowke and the service team always do an outstanding j the entire sales and service team are consistently outstanding. I've purchased several cars there and sent several family members (from Houston) to M the entire sales and service team are consistently outstanding. I've purchased several cars there and sent several family members (from Houston) to Mike Shaw Toyota... all consistently rate the dealership at the highest levels of appreciation. Service from Morgan Lowke is outstanding. Thanks, Joe More

Awesome sevice We had an amazing service & everyone was so friendly! It was the fastest process we’ve had when purchasing a vehicle. Definitely a go to dealership! We had an amazing service & everyone was so friendly! It was the fastest process we’ve had when purchasing a vehicle. Definitely a go to dealership! More

Quick service I took my truck to get service for an A/C issue. The mechanic listen to my concern and was very positive on his approach willing to resolve my issue A I took my truck to get service for an A/C issue. The mechanic listen to my concern and was very positive on his approach willing to resolve my issue ASAP wow! More

Thanks for the help I received the vehicle I wanted at a fair price. Can't ask for more than that. They also rotated and balanced the tires for us before we left. Thanks I received the vehicle I wanted at a fair price. Can't ask for more than that. They also rotated and balanced the tires for us before we left. Thanks More

Great Customer Service After being turned down many times. I'm really impressed ,I am one satisfied customer and I got a new car ,thanks ! Highly recommend!! Thank you Kenn After being turned down many times. I'm really impressed ,I am one satisfied customer and I got a new car ,thanks ! Highly recommend!! Thank you Kenneth Stoney for helping me get new 2019 Toyota Corolla! More

Great service!!! I am always very pleased when I go in and upgrade my vehicles!!! These salesmen are the best!!!looking forward for my upgrade in a couple service!!! I am always very pleased when I go in and upgrade my vehicles!!! These salesmen are the best!!!looking forward for my upgrade in a couple of years!! More