Mike Shaw Subaru

Continued excellent service My Subaru Outback is nearly 3 years old now and I LOVE it! This is the first time we have purchased the dealer maintenace package and I'm so glad we d My Subaru Outback is nearly 3 years old now and I LOVE it! This is the first time we have purchased the dealer maintenace package and I'm so glad we did. Today's cars are so much more complicated than the ones we used to drive (we are in our 70s). My most recent visit was for the 37000 mile routine service, the last one on my 3 year plan. I was thrilled to see every item checked green - not one problem. But the nice thing is there was no pressure from the staff (Dustin and Stephanie) to try to upsell any unnecessary product or service. Seems like when we go to some generic service companies they always find something else that needs to be done other than what we came in for. I love the friendly, considerate, non-pressure service I receive when I take my Outback to Mike Shaw service center. I will be continuing to bring it in even though my maintenance plan has expired and I will be paying out of pocket. More

Positive shopping experience Following my initial conversation with Shane, Alexandra reached out and explained the next steps in the process to ensure we understood what to expect Following my initial conversation with Shane, Alexandra reached out and explained the next steps in the process to ensure we understood what to expect and from whom. She was very proactive, helpful and professional. More

First Car is from Subaru There is a saying, "There is always a first time." My first time to buy my car at Subaru was a remarkable experience. Starting from web inquiry to act There is a saying, "There is always a first time." My first time to buy my car at Subaru was a remarkable experience. Starting from web inquiry to actual face to face dealing with Cliff Swaim, I felt I was properly guided in choosing my first car. Cliff was very knowledgeable and very accommodating with all my inquiries. He had the patience of providing me step by step guidance in understanding what I needed to know as a first time car buyer. This ensured that when I left Mike Shaw Subaru I gained a certain level of confidence as a new owner of a Subaru Forester. Thanks, Cliff. I hope to do business with you again. Raymond . More

Excellent Called in and spoke to Stephanie who was very knowledgeable, professional and helpful. It is a pleasure doing business with people whom put courtesy a Called in and spoke to Stephanie who was very knowledgeable, professional and helpful. It is a pleasure doing business with people whom put courtesy and product first. More

Recent Purchase of Subaru Impreza I went into the dealership after exchanging several e-mails with Cliff. He was a pleasant surprise and his disposition wasn't your typical car salesm I went into the dealership after exchanging several e-mails with Cliff. He was a pleasant surprise and his disposition wasn't your typical car salesman. He listened to what I wanted and asked what was important to me. I'm not one to jump into quick decisions. I really didn't feel pressure to buy and left and actually talked to him on the phone with more questions. Needless to say I went back in the following weekend and purchased the car I had always wanted. I took my mom in she loved him. She has said that you don't find many people like Cliff and that's a big compliment coming from her. I can say he's called several times asking if I have any questions and I appreciate him following up with me. I feel he really changes a person's perspective about car sales people. If you are in the market for a Subaru I definitely would recommend Cliff! More

Outstanding purchase experience! My purchase experience with Mike Shaw Subaru was excellent. Everyone I dealt with was pleasant. Cliff Swaim was very knowledgeable and helpful. There My purchase experience with Mike Shaw Subaru was excellent. Everyone I dealt with was pleasant. Cliff Swaim was very knowledgeable and helpful. There was no pressure to buy an in stock car when I indicated that I wanted to order and the time frame I was looking at. The delivery session was outstanding. Cliff went over all features of my new Outback to insure that I was comfortable with using the features that I was not already familiar with. He has followed up a couple of times to check if I have further questions. Much appreciated. More

Awesome experience with Service Department My ABS system had an error that was not allowing me to move the gear shift out of Park. I took the car into Mike Shaw Subaru located on 104th Avenue My ABS system had an error that was not allowing me to move the gear shift out of Park. I took the car into Mike Shaw Subaru located on 104th Avenue in Thornton as this was recommended by Medved in Wheatridge where we purchased our 2014 Subaru Forester. I had a great experience from the greeting at the service counter to the end where they fixed my Subaru and even did extra work. The mechanic Tim Sutherland not only fixed the ABS system that was under warranty, but also took time to complete an alignment that was also under warranty. He noticed that there was inner tire wear and proceeded to correct this by completing an alignment since it was still under warranty. He also replaced my windshield wipers that were also under warranty. What a great service!! Now my Subaru is ready to go!! More