Mike Shaw Subaru

lease a legacy Knowledgeable people; friendly service; efficient operation; quality product. Excellent experience working with Cliff Swaim. He had a thorough under Knowledgeable people; friendly service; efficient operation; quality product. Excellent experience working with Cliff Swaim. He had a thorough understanding of all of the Subaru products and service and made the whole process of selecting in purchasing a vehicle a pleasant experience. More

Used car shopping Hi I have been greeted professionally by salesman Keith Traczynski where he has given good information and ideas about purchasing a vehicle. Thank Hi I have been greeted professionally by salesman Keith Traczynski where he has given good information and ideas about purchasing a vehicle. Thank you, Marianne More

Cliff is #1 Cliff went above and beyond in finding us a car. Not only once but twice. Great salesman!!!!! The car was in our price range and was an excellent c Cliff went above and beyond in finding us a car. Not only once but twice. Great salesman!!!!! The car was in our price range and was an excellent choice. More

Great/Quick Experience Cliff and the team made things easy. We came in test drive a 2017 Forester and then all of the pricing communication was done over email. Price was Cliff and the team made things easy. We came in test drive a 2017 Forester and then all of the pricing communication was done over email. Price was great and Cliff made pickup day very quick and painless. The guy selling the "maintenance package" sold us very hard, but wasn't too over the top. Cliff explained all the features of the car which was very helpful. Loving the car so far, thanks Cliff! More

Cliff Swaim at Mike Shaw is the best I can't recommend Cliff Swaim at Mike Shaw Subaru enough. He's the only guy I would buy a car from, and I've referred so many friends to him over the I can't recommend Cliff Swaim at Mike Shaw Subaru enough. He's the only guy I would buy a car from, and I've referred so many friends to him over the years too. I've gotten several Outbacks from Cliff, who is responsive, kind, patient, friendly, knowledgable, warm, and highly competent. I trust him completely, and I always have a great experience. More

Smooth experience Cliff Swaim sold a 2017 Subaru Outback. The entire purchase was incredibly straightforward and smooth. He taught us all the safety features including Cliff Swaim sold a 2017 Subaru Outback. The entire purchase was incredibly straightforward and smooth. He taught us all the safety features including Subaru advanced cell phone technology. Cliff a straight shooter, very well mannered and competent. Outstanding car buying experience! More

Unhappy at first but taken care of Stopped by to order a new key for my car on 8/9 and was told it would be in on 8/15 so set up service on the 16th. Called on the 15th to confirm key Stopped by to order a new key for my car on 8/9 and was told it would be in on 8/15 so set up service on the 16th. Called on the 15th to confirm key was there (they had told me they would call when it came in but never any call) and it was not there and they could not find the order. Cancelled appt. for the 16th, Paul said he would reorder and it would be there in three to five days and again told they would call when it came in. Still no call so I called this morning and was told yes it was there so I asked to be transferred to service to schedule appt. Left message for "Tim" who still had not called back this afternoon at two so called again. Spoke to a very nice women but could not get a appt. that fit my needs until 9/20. Not acceptable but then after escalating my concerns Jonathan (service manager) stepped in and got me a appt. that ft my needs. Next Kathy took over and she could not have been more helpful and lovely. Will call her directly when I need help again. Take home message if things aren't going well move up the chain because the dealership really wants you to have a good experience. More

Bought 2017 Forester Cliff is an excellent salesman and everyone made the whole experience very easy, fun and pleasant. They made a great offer on our trade in. The Forest Cliff is an excellent salesman and everyone made the whole experience very easy, fun and pleasant. They made a great offer on our trade in. The Forester arrived by train a day early and Cliff surprised me with having the windows tinted and clear bra installed before I got there. He installed the cross bars on the roof rails and had the all weather mats and cargo tray in the Forester too. He had it washed and gassed up too. He showed me how to use all the electronics: Starlink, Sirius and even paired Bluetooth with my phone. All the people at this dealership are awesome, friendly and helpful. I highly recommend this dealership and look forward to having our Forester serviced by them.😊😊😊😊😊 More

Good and effecient. Considerate and forthright with all my I was treated very courteously and promptly. Nothing high-pressure simply my needs and interests were addressed and my decision was my own got a supe I was treated very courteously and promptly. Nothing high-pressure simply my needs and interests were addressed and my decision was my own got a super deal on a clean used car thank you I go back again More