Mike Shaw Subaru
Thornton, CO
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Clifford Swaim III, Internet Sales Manager made for a very positive, honest, and courteous car buying experience. He took the time to explore many options, prices, delivery details (buying a car is REALL very positive, honest, and courteous car buying experience. He took the time to explore many options, prices, delivery details (buying a car is REALLY different with today's world), but a good ole fashion competent advisor gave the car salesman stereotype a very positive twist. That was very much appreciated. AND after the deal was done and paid for, I had some paper amendment for MVD to finalize the registration and licensing. I called Cliff, and while trying to re-familiarize myself to him, Cliff interrupted me, and very graciously said, "I remember you! How can I help you?" He personally took control of the paper and put it in front of the necessary people to get it corrected. An "above and beyond" person that transcended just getting the commission. Anyone looking for a great car...Crosstrek... and has the usual apprehension about the dealership experience, do yourself a favor, go to Mike Shaw Subaru and ask for Cliff Swaim! More
Working with Keith was amazing. He changed this ford girl into a subaru supporter. I bought a new one and he showed me how it works, My mom has a subaru and he even took the time to set up her phone too. Pap into a subaru supporter. I bought a new one and he showed me how it works, My mom has a subaru and he even took the time to set up her phone too. Paperwork went fast in finance, Josh was quick, efficient and he made us laugh too. Both guys we worked with were a joy. Thank you for a great experience with a huge life changing purchase. More
I stopped in to Mike Shaw and met Rob Oja, he not only took the time to walk around the lot with me & show me several options, he also provided me with some ideas and alternatives I had not previously con took the time to walk around the lot with me & show me several options, he also provided me with some ideas and alternatives I had not previously considered. No high pressure sales, not trying to talk me into a vehicle I did not want, and taking his time was a pleasant change and a surprise. I will be purchasing my next car from Mike Shaw Subaru. More
Had a great experience working with Hutch. He was very helpful, answered all my questions and went over all the features in my new 2021 Ascent. I would definitely recommend him to anyone interested in bu helpful, answered all my questions and went over all the features in my new 2021 Ascent. I would definitely recommend him to anyone interested in buying a car. More
Keith was fantastic! He was very helpful, answered all my questions and went over all the features in my new car. Overall great experience! my questions and went over all the features in my new car. Overall great experience! More
I arrived at your dealership this past Thursday. I got out of my car was walking around trying to locate any new Outbacks. I went inside to your "sales" area and not one person was in there. I saw guys wa out of my car was walking around trying to locate any new Outbacks. I went inside to your "sales" area and not one person was in there. I saw guys walking around with shirts that said they worked there, NOT A SINGLE PERSON SAID A WORD TO ME OR EVEN ACKNOWLEDGED ME. I went back outside and the same thing, guys walking right by me. I clearly was looking around. I went back inside sat at a table, right in front of the locker things you store keys in, and called other dealerships. Again, not one person said a word to me. I proceeded from your place to Autonation Subaru on Arapahoe and was welcomed with open arms. I test drove a new Outback Premium that day (they had one for test driving only). I was told they had a 2022 Outback Premium arriving on Monday, would I like a to hold it. I said yes. It actually came in the next day, Friday. I went in and signed the papers and am now the owner. I WOULD NEVER RECOMMEND YOUR DEALERSHIP. YOU LOST A SALE THAT DAY. YOU REALLY NEED TO REEVALUATE OR RETRAIN YOUR SALES STAFF. More
I wasn't sure if I was going to trade up today but Keith has made all the difference. He is knowledgeable, courteous and friendly. Thank You Keith Trczynski for everything. has made all the difference. He is knowledgeable, courteous and friendly. Thank You Keith Trczynski for everything. More
Keith was wonderful. He worked hard to help find the right car for my 19 year old daughter. We appreciate him and Mike Shaw Subaru. Our family has purchased 7 cars from Mike Shaw. right car for my 19 year old daughter. We appreciate him and Mike Shaw Subaru. Our family has purchased 7 cars from Mike Shaw. More