
Mike Shaw Subaru
Thornton, CO
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Great Place! I have bought 3 cars from Keith and I will continue to buy from him. He always works so hard to get me the best deal possible! He also takes the time I have bought 3 cars from Keith and I will continue to buy from him. He always works so hard to get me the best deal possible! He also takes the time to show me how everything in my new works before I drive away! More
The combination of Cliff and Subaru are top shelf! Cliff is a patient experienced salesman. Subaru honestly I believe sell themselves. My wife and I are long time Subaru owners. By way of Alaska and Cliff is a patient experienced salesman. Subaru honestly I believe sell themselves. My wife and I are long time Subaru owners. By way of Alaska and Wyoming. We trust Cliff and Subaru. Together they make the perfect experience in seeking a new vehicle. More
Polite and on top of it I was recommended to Cliff—Always quick responding to me and able to answer my questions. Never felt pressured. Left happy with a new car! I was recommended to Cliff—Always quick responding to me and able to answer my questions. Never felt pressured. Left happy with a new car! More
Made easy - in and out I had a great experience working remotely and showing up for day of sale with an efficient process to get me back on the road. Negotiation was pleasan I had a great experience working remotely and showing up for day of sale with an efficient process to get me back on the road. Negotiation was pleasant and everything was explained well to me. More
Customer service is off the charts Meredith in new car sales is fantastic. She really knows the specific model details and is extremely responsive, thorough and helpful. I wasn't sure Meredith in new car sales is fantastic. She really knows the specific model details and is extremely responsive, thorough and helpful. I wasn't sure which was the best fit as I've never had an AWD car before, and she was able to help me prioritize and make smart choices. No pressure, no upselling, just gave me the information I needed. I highly recommend working with her if you get the chance. More
Sheisty scam artists Dishonest, deceptive, terrible dealer. Gives the name "Stealership" new meaning. I called ahead of time on the day I went to visit them, to see if Dishonest, deceptive, terrible dealer. Gives the name "Stealership" new meaning. I called ahead of time on the day I went to visit them, to see if a car listed on their site was on the lot still. They said yes. So I drive 30 minutes to get there, and of course it sold yesterday and they lied to get me to the dealership. Sales guy says they have 3 other cars of the same model. Ok, show them to me. Two of them have over 200k miles, not interested. The 3rd is a 2008 with 150k miles. still too many miles, and overpriced, but i figure I'll check it out anyway. Salesman says he's bringing the car around. 25 minutes later, still no salesman. Talk to the secretary, and she tells me some BS story about how the car in front of it in the lot had a dead battery. Sales guy finally shows up with the car and tells me that *2* cars in front of it had dead batteries. Hands me a listing that clearly says the car is a v6, and starts telling me how it must be wrong, it has to be a V8 because of how it drives (i told him i was looking for the V8, so he's clearly trying to trick me into thinking it's the V8. I walk outside to look at the car and the guy keeps kind of blocking me from going around the car, still trying to convince me it's a v8, when it says v6 on the side. I finally get around him to the other side of the car, and the entire passenger said of the car is utterly destroyed, like the Hulk himself just decided to tear into it for fun. Doors and quarter panels just totally wrecked and/or missing. No mention on the listing, no mention from the sales dude. $14k for a base level Toyota with 150k miles and completely destroyed body that clearly came from a wreck, with not one single mention anywhere of the condition of the car. Oh, and DID I MENTION THE TIRES ON THE CAR WERE FLAT? wasted 2 hours of my day and made sure I will never deal with any dealer or brand having anything to do with this place. Thanks, Mike Shaw, for personally proving once again how utterly dishonest and worthless car dealerships are. What a s*** show. Stay far away. If I could give a zero rating, I would happily do so. Thanks for wasting my time and therefore my money before I even bought a car. More
First Subaru! We ended up in the right place and drove away with a beautiful new car, but it took us awhile to get there. Standard back and forth expected when purc We ended up in the right place and drove away with a beautiful new car, but it took us awhile to get there. Standard back and forth expected when purchasing a car. Meredith was great and super knowledgeable (i would reccomend her), but the bottom line had to be blesses by finance or a manager. Issue was with vehicle being online and advertised with discounts. When we sat down to talk numbers we were told msrp was best price = frustrating. We were not asked which charity we would like to donate to and have not received our ski passes. Overall happy and would recommended this dealership. More
Wonderful experience! This was my first time buying a car and I don't think it could have gone any better. Melinda made me feel very comfortable and made the whole process This was my first time buying a car and I don't think it could have gone any better. Melinda made me feel very comfortable and made the whole process very easy and everyone I came in contact with at the dealership was very friendly and helpful. More
Great place to buy a used car. The vehicle I was looking at was being fixed up at the time. It needed a bearing replaced which Mike Shaw Subaru was doing before they would sell it. The vehicle I was looking at was being fixed up at the time. It needed a bearing replaced which Mike Shaw Subaru was doing before they would sell it. I think that shows they really care. Keith was excellent. More
excellent professional staff I found a great car with a great price and all wheel drive. fingers crossed the rest of my life is as nice as the car, used car making it a great car I found a great car with a great price and all wheel drive. fingers crossed the rest of my life is as nice as the car, used car making it a great car for the money More