
Mike Shaw Subaru
Thornton, CO
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Best deal of the day! Without question or hassle, Mike Shaw made the best offer. Their quote was even better than either of the auto buying program quotes I received during Without question or hassle, Mike Shaw made the best offer. Their quote was even better than either of the auto buying program quotes I received during my week of research. Rob went out of his way to get the color I wanted, even delivering the vehicle to me days later when my schedule kept me from returning to the dealership in a timely manner. Definitely worth my time to visit their dealership. More
Standing on the promises.. Having just said goodbye to a 13 year old Toyota intended to get my daughter through her 4 years at University of Colorado, I was faced with the need Having just said goodbye to a 13 year old Toyota intended to get my daughter through her 4 years at University of Colorado, I was faced with the need to replace the car with another that could serve its owner so well. In Colorado, Subaru is King.....perfect blend of engineering, practicality and functionality for the terrain of the area. I worked with folks from four different dealerships and came to Mike Shaw on the day that I intended to buy elsewhere. Rob Oja called and convinced me that I shouldn't ignore Mike Shaw's dealerships....and that their comfortable and neighborly approach to matching people with their "rides" was worth a shot. So.....I shared the vehicle requirements I had, the budget within which I had to stay, and ten minutes later, I was provided the best deal of any of the dealerships in the market. I needed to complete the purchase that day and it was already 4:30. I was headed out of town the next morning and wouldn't be back for several weeks. Rob got their folks in gear; got the financing approved in 10 minutes; and initiated the vehicle prep for delivery that evening. Without a doubt, it was the quickest and least painless purchase I've ever made. And, because nothing is ever that easy, the one challenge to the successful delivery reared its head just as we were signing the last documents at the dealership. And, this is what separates the good guys from the bad guys. The price that Rob provided over the phone.....in his mind......was exclusive of taxes. The price I heard during our phone negotiations was "all in". And there's the rub. I couldn't go with the price "plus tax" and was going to have to leave empty handed. My daughter was BUMMED. However....Rob to the rescue! Rob worked with the Mike Shaw team and in a matter of a few minutes, they had corrected to paperwork to the number that I had been happy with. They apologized for the confusion and closed the deal. To say that I was amazed is an understatement. They stood by their word even though it was going to cost the company money. You just don't see that any more. So.....to Rob and the Mike Shaw Subaru team in Thornton, Colorado, THANK YOU! You have a new raving fan. My daughter is thrilled and I'm enriched by knowing that there are still some straight shooters out there. More
Mike Shaw Subaru is the best!!! We will always return to Mike Shaw Subaru and to sales rep Cliff Swaim. After all, we have returned to them for the last eight cars. Why stop now? We will always return to Mike Shaw Subaru and to sales rep Cliff Swaim. After all, we have returned to them for the last eight cars. Why stop now? The people at Mike Shaw are: 1) knowledgeable - all my questions get complete and intelligent answers and best for me, demonstrations and explanations of what each accessory on my new car does. 2) friendly - seriously, who would always remember my dog's name?? Kathy does and always has his favorite treats on hand. 3) customer service oriented - I always get what I need when I need it. I like doing business with Mike Shaw Subaru. More

Great customer service Love it. Will probably always buy Subaru from now on. Kudos to Rob for his help and professionalism. Super nice guy and knows his stuff Love it. Will probably always buy Subaru from now on. Kudos to Rob for his help and professionalism. Super nice guy and knows his stuff More
Great Salesman and Customer Service Have been dealing with this dealership for more than 15 years. Honest, great salesman, great customer service and all staff is pleasant and helpful. Have been dealing with this dealership for more than 15 years. Honest, great salesman, great customer service and all staff is pleasant and helpful. Cliff is just the best at helping us get what we wanted. More
Great experience great salesman Kieth Trazynski! I had a calm and low pressure experience that moved me more to want to buy the car. Kieth was very helpful in fin ding several options for payments an I had a calm and low pressure experience that moved me more to want to buy the car. Kieth was very helpful in fin ding several options for payments and vehicle options. More
Quick and Easy Worked with Garrett Lynch to get a replacement Subaru Outback that was totaled in an accident. He was very respectful of my desire to keep it simple Worked with Garrett Lynch to get a replacement Subaru Outback that was totaled in an accident. He was very respectful of my desire to keep it simple and easy and the transaction was smooth. I loved my 2016 Outback (which saved our lives) and now love my 2018 Outback. More
Went in for an oil change, left with an Outback I just made my second car purchase today at Mike Shaw Subaru. I stopped in for an oil change on my Forester and spoke with my salesman Kieth Traczynsk I just made my second car purchase today at Mike Shaw Subaru. I stopped in for an oil change on my Forester and spoke with my salesman Kieth Traczynski about test driving a 2018 Outback just for grins. I had mentioned our Forester was feeling a little small for our family but I didn't think we could get into a new car right now, (especially an outback) and afford the payments. Well, he made that happen for us. We got everything we wanted far sooner than we expected and kept our payments completely manageable! Keith went out of his way to make sure we got exactly what we wanted. And at the end of our sale he said an amazingly sweet prayer for our family and surprised my 3 year old with a hot wheels Outback she had been eyballing on the wall of his office. That made her feel so special...and us too. We are definitely a Subaru family and a Mike Shaw family too! More
Simple car buying experience! I worked with Joel and he was able to get me to a payment that was comfortable. Joel didn’t pressure me in anyway, he was great to work with! I absolu I worked with Joel and he was able to get me to a payment that was comfortable. Joel didn’t pressure me in anyway, he was great to work with! I absolutely love my car!! More
Excellent! Matt in service provided me with the best customer service! Very patient and understanding! 10 out of 10! Thank you for the job well done! Will recomm Matt in service provided me with the best customer service! Very patient and understanding! 10 out of 10! Thank you for the job well done! Will recommend you to all! More