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Mike Shaw Subaru
Thornton, CO
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Excellent Service Jair was so helpful and made sure everything about my service was above my expectations. I plan on making all my future service appointments with Jair Jair was so helpful and made sure everything about my service was above my expectations. I plan on making all my future service appointments with Jair! More
Excellent service! Helpful, friendly, and honest. First experience at Mike Shaw was excellent. My boyfriend directed me here after raving about his experience with their parts and service staff. Cl First experience at Mike Shaw was excellent. My boyfriend directed me here after raving about his experience with their parts and service staff. Cliff helped me get into the exact car I was looking for while being friendly and honest, even going out of his way for me. Way more pleasant and helpful than my experience at other Subaru dealerships. Definately returning to Mike Shaw for everything. More
Car buying experience Buying this car through Mike Shaw went really smooth due to a great salesman, Ricky Vang. Ricky took me through what could have been a stessfull situa Buying this car through Mike Shaw went really smooth due to a great salesman, Ricky Vang. Ricky took me through what could have been a stessfull situation and made it pleasant. He went above and beyond for me by even delivering my Forester to my house and making sure I understood how to set up the car technically. Great job Ricky and thanks for everything. Joe Kulp More
Great Experience Everyone at Mike Shaw Subaru was helpful and welcoming, from the receptionist, to the technicians, the finance professional, and especially our sales Everyone at Mike Shaw Subaru was helpful and welcoming, from the receptionist, to the technicians, the finance professional, and especially our sales representative, Cliff S. We were shown how to access the features of our new car, and they followed up with us after the sale. The car was ready when promised. We couldn't be happier! More
#1 service Wally is very professional and took care of my car. The service was quick and my car looks great. I recommend this dealer to everyone. Wally is very professional and took care of my car. The service was quick and my car looks great. I recommend this dealer to everyone. More
new Vehicle Lease cliff was very helpful, we appreciate it very much! This was my second lease with the dealership I will keep coming back! Thank you very much. cliff was very helpful, we appreciate it very much! This was my second lease with the dealership I will keep coming back! Thank you very much. More
Everything was great, I had time constraints and they helped Everything was great from top to bottom. The best car purchasing experience I've ever had and I've sold cars in the past! Thanks Cliff! Everything was great from top to bottom. The best car purchasing experience I've ever had and I've sold cars in the past! Thanks Cliff! More
Amazing experience! Melinda Arenda is very knowledgeable, professional, and helpful. She took the time and effort to give me all of my options and she was never pushy. Melinda Arenda is very knowledgeable, professional, and helpful. She took the time and effort to give me all of my options and she was never pushy. She even took her time to make sure I knew how everything worked in my new car. My husband and I had a wonderful time! Good customer service and great people! :) Btw, Tori is very sweet. More
Best deal of the day! Without question or hassle, Mike Shaw made the best offer. Their quote was even better than either of the auto buying program quotes I received during Without question or hassle, Mike Shaw made the best offer. Their quote was even better than either of the auto buying program quotes I received during my week of research. Rob went out of his way to get the color I wanted, even delivering the vehicle to me days later when my schedule kept me from returning to the dealership in a timely manner. Definitely worth my time to visit their dealership. More
Standing on the promises.. Having just said goodbye to a 13 year old Toyota intended to get my daughter through her 4 years at University of Colorado, I was faced with the need Having just said goodbye to a 13 year old Toyota intended to get my daughter through her 4 years at University of Colorado, I was faced with the need to replace the car with another that could serve its owner so well. In Colorado, Subaru is King.....perfect blend of engineering, practicality and functionality for the terrain of the area. I worked with folks from four different dealerships and came to Mike Shaw on the day that I intended to buy elsewhere. Rob Oja called and convinced me that I shouldn't ignore Mike Shaw's dealerships....and that their comfortable and neighborly approach to matching people with their "rides" was worth a shot. So.....I shared the vehicle requirements I had, the budget within which I had to stay, and ten minutes later, I was provided the best deal of any of the dealerships in the market. I needed to complete the purchase that day and it was already 4:30. I was headed out of town the next morning and wouldn't be back for several weeks. Rob got their folks in gear; got the financing approved in 10 minutes; and initiated the vehicle prep for delivery that evening. Without a doubt, it was the quickest and least painless purchase I've ever made. And, because nothing is ever that easy, the one challenge to the successful delivery reared its head just as we were signing the last documents at the dealership. And, this is what separates the good guys from the bad guys. The price that Rob provided over the phone.....in his mind......was exclusive of taxes. The price I heard during our phone negotiations was "all in". And there's the rub. I couldn't go with the price "plus tax" and was going to have to leave empty handed. My daughter was BUMMED. However....Rob to the rescue! Rob worked with the Mike Shaw team and in a matter of a few minutes, they had corrected to paperwork to the number that I had been happy with. They apologized for the confusion and closed the deal. To say that I was amazed is an understatement. They stood by their word even though it was going to cost the company money. You just don't see that any more. So.....to Rob and the Mike Shaw Subaru team in Thornton, Colorado, THANK YOU! You have a new raving fan. My daughter is thrilled and I'm enriched by knowing that there are still some straight shooters out there. More