Mike Shaw Subaru

Keith made my first car buying experience seamless and I'll recommend him to everyone I know! I'll recommend him to everyone I know! More

Taking my car for routine maintenance turned out to be a very uncomfortable experience for me. The service advisors actively comment about females looks and say vulgar things about female customers bodies. very uncomfortable experience for me. The service advisors actively comment about females looks and say vulgar things about female customers bodies. I don’t know the service advisor’s name (I believe it started with a B?) and I can’t find it because the website hasn’t been updated in what looks like years because they are still claiming to still be a “family-owned” dealership (they aren’t). My suggestion is to not support a business where sexist comment go unchecked by the service manager… More

Keith Traczynski was absolutely amazing! This was my first time purchasing a car & he made sure the process was fast & answered any questions I had. He was also very kind. Definitely recomme This was my first time purchasing a car & he made sure the process was fast & answered any questions I had. He was also very kind. Definitely recommend Keith! More

Keith was a big help in me getting my new 2022 Forester lease. We had to order it from the manufacturer this time as there are no cars in stock. Keith always comes to a bottom line that works for both of lease. We had to order it from the manufacturer this time as there are no cars in stock. Keith always comes to a bottom line that works for both of us. This is the 5th Subaru I have leased from Mike Shaw Subaru, 3 Outbacks, 2 Foresters!. More

Keith was a great help in finding and purchasing a vehicle. A very nice guy to work with. vehicle. A very nice guy to work with. More

Keith has always been excellent to me, he leased me my first crosstrek in 2020 and I’ve never been happier in a vehicle, today he was able to help me with purchasing the vehicle to finally own! I’ll alway first crosstrek in 2020 and I’ve never been happier in a vehicle, today he was able to help me with purchasing the vehicle to finally own! I’ll always return my business here. More

I went into Mike Shaw Subaru about seven to eight months ago to just simply look at cars. I was not ready to purchase a car and made that very apparent to Keith, who met us outside. He still treated us amaz ago to just simply look at cars. I was not ready to purchase a car and made that very apparent to Keith, who met us outside. He still treated us amazing and helped answer our questions. He never pushed us to buy a car. He maintained very professional, helping me narrow down my options. I thanked him and we left. It wasn't until March when we contacted him again. I had finally decided on a Subaru Outback and he had made an impression on me. Keith booked an appointment with me then and there for 6:00PM, working with my work schedule. I built a car on Subaru.com and brought it in to ask additional questions about features. Keith walked me through every feature I wanted and even offered some alternatives that would more match my lifestyle. We ordered an Abyss Blue Pear Premium outback with additional features and an additional package. I paid my deposit on the car and left with the time frame of May to be the delivering date. Unfortunately, my old car's air conditioning and passenger window broke the first week of May. I emailed Keith to see if there was any update on the delivery of my car. Keith was very punctual and answered my email saying the car said it would be delivered the third week of May. I got a call on 5/12/22 (the second week of May) and it was from Keith. He said my car was delivered early and it was ready for pickup. I scheduled a time to meet with him that night and I got transportation to the dealership. I was early for my appointment and Keith already had my new car pulled to the front of the dealership and met me outside. I explained my personal worry since this was my first time buying a car and he helped me step by step through everything, explaining and helping me through the process. Josh was just as helpful, he walked us through financing the car and all the additional warranties we could put on the car, helped make us a custom, driver's choice package of warranties and explained how they all worked. He helped me and made sure I understood what I was signing and was very up front and honest about everything. Everything was done and ready by an hour and a half was up. My experience with Mike Shaw Subaru was flawless and so fast with excellent customer service. 10/10 recommend and I will be coming back in the future when I decide to get my next car. More

Keith was so helpful and great! He made sure I got the best and helped out so much! Thank you Keith! He made sure I got the best and helped out so much! Thank you Keith! More

This dealership is special. From Keith the sales professional to Jeff the manager they hit it out of the park. I ordered an Ascent and the dealership kept me informed every week From Keith the sales professional to Jeff the manager they hit it out of the park. I ordered an Ascent and the dealership kept me informed every week on anticipated arrival date. Went yesterday picked up the car. The process was flawless. Keith explained the working of the vehicle and then asked if he could say a prayer for safety and health. I agreed. This is my first experience with Mike Shaw Subaru of Thornton. It certainly will not be the last. More

Keith and dealer matched my offer from another dealership and for trade-in, the offer I got from Car Max. Keith was friendly and spent an appropriate amount of time explaining the features of my new car. and for trade-in, the offer I got from Car Max. Keith was friendly and spent an appropriate amount of time explaining the features of my new car. More