
Mike Shaw Subaru
Thornton, CO
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Helpful good William Reynolds was very helpful and listened to what we were looking for. He showed us the panel and explained the controls in the Forester. Took William Reynolds was very helpful and listened to what we were looking for. He showed us the panel and explained the controls in the Forester. Took us for a test drive which helped us make our decision to purchase the Limited Forester More
Service I am always fully satisfied with Mike Shaw for all service done to my car. They do not recommend things that you don't need. They (by 'they' I speci I am always fully satisfied with Mike Shaw for all service done to my car. They do not recommend things that you don't need. They (by 'they' I specifically mean Wally Pettingill, who is wonderful) have also submitted claims, including for one when my 2013 Forester died 4 miles west of the Eisenhower Tunnel and I paid a $100 deductible for an $11,000 rebuilding of my engine. (It makes sense to get the 7 year, 100,000 mile extended warranty). Finally, since I am planning to sell my car soon I asked for all of my service records and they printed all of them out for me! They go beyond the call of duty in virtually every case. More
Great customer service Keith is a great guy I was really impressed with the service he provided to my and my son,I am planning to buy another car and definitely mike shaw su Keith is a great guy I was really impressed with the service he provided to my and my son,I am planning to buy another car and definitely mike shaw subaru is the place... 5 stars all the way.... More
Very Helpful! Anyways happy to answer our questions, no matter how many we had. Very accommodating, no pressuring sales tactics. Great service, and follow up from t Anyways happy to answer our questions, no matter how many we had. Very accommodating, no pressuring sales tactics. Great service, and follow up from the members. More
Awesome Dealership Experience!! I contacted two dealerships. Toyota and Subaru. My first appointment was with William Reynolds who works at Mike Shaw Subaru in Thornton. The day befo I contacted two dealerships. Toyota and Subaru. My first appointment was with William Reynolds who works at Mike Shaw Subaru in Thornton. The day before visiting Subaru, I called the dealership. I got William on the phone. He appeared to be very patient with me because I was not sure what type of car I wanted. I set up an appointment on Monday, originally. I had to change the date due to a conflicting appointment. William changed his whole schedule to accommodate me and my family. I was very grateful for that. I went to Mike Shaw with no intentions of buying a car that day and I also had an appointment scheduled to look at the Toyota. I am grateful that I went to Mike Shaw first. I was not pushed into something that I did not want, instead, William went over everything in great detail. The car that I chose was the Subaru Legacy 2019. I ended up walking out with a car that same day. I got everything I wanted, and more. I even stayed within my budget. My wife is happy, I am also happy. If I can convince my friends to drive a Subaru, I will send them over to William at Mike Shaw. I've always liked Toyota, but me and wife have been talking about selling our Toyota as well and trading it in for a Subaru. William doesn't know that yet, but when we're ready, I will be calling him for that:) More
Impeccable customer service Every experience with Mike Shaw Subaru has been exceptional. From sales to service absolutely the best. I have bought 3 cars at Mike Shaw so far and Every experience with Mike Shaw Subaru has been exceptional. From sales to service absolutely the best. I have bought 3 cars at Mike Shaw so far and the only dealer will work with in the future. I am a huge fan! More
Excellent Customer Service I’ve always had exceptional customer service since I decided to buy Subaru’s back in 2012. I appreciate that their team is always reaching out and che I’ve always had exceptional customer service since I decided to buy Subaru’s back in 2012. I appreciate that their team is always reaching out and checking in throughout the year and feel like I am getting the best deal if I choose to trade in my vehicle. They are always willing to work with you and I have recommended them for all my friends hoping to join the Subaru family! More
Happy with my new car :-) Cliff was great, he kept me updated about the whole process every step of the way and made sure all my concerns were addressed and in a timely manner. Cliff was great, he kept me updated about the whole process every step of the way and made sure all my concerns were addressed and in a timely manner. He really went above and beyond, excellent customer service and happy with this dealership and with my new car :-) More
Cliff & the team at Mike Shaw Subaru went above & beyond This is the third or fourth time that we’ve used Cliff and Mike Shaw for our Subaru needs — and we keep coming back for good reason. Cliff consistentl This is the third or fourth time that we’ve used Cliff and Mike Shaw for our Subaru needs — and we keep coming back for good reason. Cliff consistently goes above and beyond for us. This last experience included needing to get someone out of state to sign over a title and he hand delivered the FedEx envelope to the drop-off location himself to make sure it got out on time. He is patient, very communicative and dedicated to making sure that we have the best experience possible, including getting the best deal possible. He works hard with honesty and integrity. I am beyond thrilled with my experience — from Cliff working hard to get us a great deal, in a beautiful new Outback to Payton (sp?), our delivery specialist, walking us through the bells and whistles of my new car. We will continue to give Cliff and Mike Shaw Subaru our business and will recommend them with enthusiasm to anyone in the market for a new vehicle. Thanks, Cliff! More
Subaru Impreza Tommy was a great help when I was looking for my first car and answered my questions when I didn’t understand them I recommend him for help Tommy was a great help when I was looking for my first car and answered my questions when I didn’t understand them I recommend him for help More