
Mike Shaw Subaru
Thornton, CO
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Great customer service With no appointment, Wally serviced my car in less time than he promised. I’ll be back for my next service. He offered me a discount that was on their With no appointment, Wally serviced my car in less time than he promised. I’ll be back for my next service. He offered me a discount that was on their website. More
quick visit It was a long line outside and in a little over an hour, Wally had me in and out of there quickly. The price for maintence is always affordable at Mik It was a long line outside and in a little over an hour, Wally had me in and out of there quickly. The price for maintence is always affordable at Mike Shaw Subaru. I go there for all my oil changes and repairs. More
Fraud!! If you need to finance a car don't do it here Initially i wrote a positive review because on the day I bought my car I received good customer service team but since then I've experienced nothing b Initially i wrote a positive review because on the day I bought my car I received good customer service team but since then I've experienced nothing but Fraud from the Finance team. Unless you are buying a car with cash don't purchase your car here. In summary here is my experience: -Charged twice for a deposit took 2 visits to get it corrected -Cancelled service agreements (within contract deadlines) and they tried to tell me 500 of the 3,000 that was canceled couldn't be this was a blatant lie -When the service agreements were cancelled they changed the pre-agreed upon retail price of the car -I had to come back in and get a new contract -In the new contract $648 in mysterious fees showed up, i found this and i was assured a check would be mailed to my credit union in that amount. They sent the check and shorted me $125 I bought my car over a month ago and they still owe me $125!!! More
Jamie Rocks!! Jamie is so helpful. She is so kind and did her absolute best to get us the car we want. She helped us right away when we showed up too. Jamie is so helpful. She is so kind and did her absolute best to get us the car we want. She helped us right away when we showed up too. More
Fast and easy We only spend a few minutes here, and already knew what we wanted. Paperwork was quick and simple. I would definitely come back to look for another ca We only spend a few minutes here, and already knew what we wanted. Paperwork was quick and simple. I would definitely come back to look for another car. More
Very efficient buying experience We knew exactly the car we were looking for, and were actually on our way to another dealership to look at a car when we got a call from Tori. She wa We knew exactly the car we were looking for, and were actually on our way to another dealership to look at a car when we got a call from Tori. She was able to offer us everything we were looking for at a better price than expected and we turned around to go see her at Mike Shaw. By the time we got to the dealership, she had everything all set up and ready for us and we were in and out fairly quickly. Overall painless experience More
Visit Jaime and Nick at Mike Shaw I can’t say enough positive things about my experience with this dealership. More specifically, with its sales staff. I’ve purchased multiple cars thr I can’t say enough positive things about my experience with this dealership. More specifically, with its sales staff. I’ve purchased multiple cars through them and each time they have taken care of me. Jamie Chu, Nick Nichols, and their manager Dan Pham. Jamie and Dan have taken care of me for a number of deals, and this time I met Nick and was immediately impressed with his approach and helpfulness. Without a doubt Jamie and Nick are the BEST!! The fact that I’ve bought multiple cars from Jaime on shows the amount of trust I have in her. She is kind, understanding and her product knowledge is top notch. She is without a doubt the best! If you buy a Subaru here in Denver, ask for this team and rest assured they’ll treat you right. ...Austin is awesome too. :) More
Best experience ever! Kevin was extremely helpful during the purpose of my new Forester. Very knowledgeable and efficient. I’m quite happy he turned out to be my sales re Kevin was extremely helpful during the purpose of my new Forester. Very knowledgeable and efficient. I’m quite happy he turned out to be my sales representative. More
Amazing experience Seth helped me and my sister out in buying a car. He tried to make it as quick as possible and made it as easy as possible because we are both first t Seth helped me and my sister out in buying a car. He tried to make it as quick as possible and made it as easy as possible because we are both first time car buyers. More
Knowledgeable sales persons with minimal pressuring We had a car in mind and discussed it with our salesperson. He found us what we wanted and did not try to make us buy the car before leaving the buil We had a car in mind and discussed it with our salesperson. He found us what we wanted and did not try to make us buy the car before leaving the building, although his boss did ask the famous "Is there anything we can do to help you buy this car today" phrase. I recommend that phrase never be used. More