Mike Shaw Subaru

Simply the best!! Wow!!! What a great experience!!! From the very first email to driving my new Subaru Crosstrek off the lot, the buying process with Cliff was better t Wow!!! What a great experience!!! From the very first email to driving my new Subaru Crosstrek off the lot, the buying process with Cliff was better than I could ever have asked for. He explained every detail about the car to me before I even took it for a drive. His assistant, Lauren, was equally knowledgeable on the ins and outs of my new car. I never felt pressured and felt like Cliff listened to my concerns and answered all of my questions. I would definitely recommend his services for anyone in the market for a new car!!! More

best car buying experience I have ever had I had a very positive experience at Mike Shaw ! Accommodating & honest, Cliff is the least stressful sales associate I have ever dealt with! Thank y I had a very positive experience at Mike Shaw ! Accommodating & honest, Cliff is the least stressful sales associate I have ever dealt with! Thank you !!! More

Sales saves the day We came to Mike Shaw to see a particular for of vehicle that peaked our interest, but didn't know if we would like. Unfortunately between the afternoo We came to Mike Shaw to see a particular for of vehicle that peaked our interest, but didn't know if we would like. Unfortunately between the afternoon and the evening, when we could stop by, the vehicle had been sold. As disappointed as we were, Austin did everything he could to accomadate our needs in a new vehicle and worked to locate the right car for us. We were very happy about with our experience. More

Ritz-Carlton level of service! I bought my first Subaru(14 WRX) five years ago under circumstances that was very rushed. I loved two miles down the road from Mike Shaw and knew I wa I bought my first Subaru(14 WRX) five years ago under circumstances that was very rushed. I loved two miles down the road from Mike Shaw and knew I wanted a Subaru this time. I got a rookie salesman and was taken care of. It was the service department afterwards that got me hooked on Mike Shaw. Over the course of five years of ownership and bringing in my car every 5K miles for service I got to know the staff very well. Cliff Swain happened to be one of these people. Cliff is a salesman and I am always skeptical of sales people, Cliff does not fit this mold at all. Cliff had heard about me from the service department and was always very personable when I was looking at the new year of WRX or STI. Cliff took time out of his days when I would come in for test drives of every model I was even faintly curious about or had read about. Two years later I took a friend who needed a car and Cliff assisted like I thought he would. Still to this day my friend thanks me for the introduction to Cliff and how much he helped him. It was time to turn in my WRX for a new Ascent. Cliff was there and as professional as ever. My entire experience with Cliff was even better than the first time I bought from Mike Shaw. Cliff took the time as if it was his first sale of his career. Cliff knows his cars and can mix it up while keeping the entire experience light and easy going. I was given a fair trade in price on my car, Cliff did NOT do the “classic” box payment ruse, Cliff negotiated like a Gentleman and for that reason I will keep coming back while sending people to him. I now live in Palmer Lake and make the drive up to Mike Shaw because of my experiences with outstanding employees like Cliff and Lauren. I drive past AutoNation, Shortline and Groove. I could spend another hour or two writing Cliffs praises and why you should seek him out when you head to Mike Shaw but I do hope the above fore mentioned accolades do speak for themselves. Lauren was mentioned above and is Cliffs Sales assistant. Lauren is extremely polite and knowledgeable. Lauren’s job is to take over once the sale is final and explain all of the features of which ever Subaru you might have bought. Lauren is honest while giving answers and is able to explain things to a large age group. It is very nice and refreshing to have the honesty when talking to someone, yes I did ask a few questions she needed help with. Lauren said she was unsure and went to go get the answer which I greatly appreciated! Where ever Lauren has received her customer service training more people need to go there or have Lauren teach people how to speak and interact while at a sales job. Again thank you to Cliff Swain, Lauren and Mike Shaw for assisting me over the last five years and two vehicles. Your culture has cultivated a very loyal customer for years to come. More

Bought a car My commuter car broke down, needing repairs exceeding its value. My job heavily relies on use of a personal vehicle, so I decided to purchase a new ca My commuter car broke down, needing repairs exceeding its value. My job heavily relies on use of a personal vehicle, so I decided to purchase a new car. Justin helped make a stressful situation better by providing a no nonsense and straightforward car buying experience. Could not recommend Justin or this dealership more. More

Helpful and efficient! Ask for Austin when you call or walk in. We had an unimpressive experience with an online sales associate, but Austin saved the day and got us exactl Ask for Austin when you call or walk in. We had an unimpressive experience with an online sales associate, but Austin saved the day and got us exactly what we needed. He was attentive, invested and thorough. I would come back to work with him. More

Ask for William! This was my first time buying a far but it was a very positive experience. I worked with William Reynolds and can't recommend him enough! Didn't feel This was my first time buying a far but it was a very positive experience. I worked with William Reynolds and can't recommend him enough! Didn't feel pressured at all and he was very patient as I test drove multiple cars. I walked away happy and with a great car! More

Purchasing the new Impeza Rob was very helpful in finding the right Impreza for us ( color and options) The purchase was quick. The vehicle was ready when promised and the new Rob was very helpful in finding the right Impreza for us ( color and options) The purchase was quick. The vehicle was ready when promised and the new features were explained to both of us. More

Great salesman great dealership. Cliff was focused on getting us the right car for our family. Overall a superb buying experience and we love our new Outback. Thank you for helping us Cliff was focused on getting us the right car for our family. Overall a superb buying experience and we love our new Outback. Thank you for helping us find a great deal on the perfect car! More

Simply...the best I ordered my new car. Cliff was there from the beginning and kept me up to date. Wow! What an experience. My car came in a week early and we were I ordered my new car. Cliff was there from the beginning and kept me up to date. Wow! What an experience. My car came in a week early and we were able to close right away. This dealership has been nothing but superb since I started going there for service. i am on Subaru number 5 and look forward to number 6 with Cliff and Mike Shaw in the future. More