Mike Shaw Subaru

Jamie Chu is amazing!! She helped me get into another Subaru Outback after my original car was totaled. She’s an amazing human and I highly recommend seeing her!! Subaru Outback after my original car was totaled. She’s an amazing human and I highly recommend seeing her!! More

Jamie Chu was SO HELPFUL and patient with our situation and I had great conversations with her during our waiting time. I highly recommend Jamie as a sales rep to anyone who's looking for good guide for bu and I had great conversations with her during our waiting time. I highly recommend Jamie as a sales rep to anyone who's looking for good guide for buying a Subaru. More

Jamie is awesome and efficient. Best sales lady in town highly recommend her. If your in market come see her for a new or use vehicle. highly recommend her. If your in market come see her for a new or use vehicle. More

Keith Traczynski made this a great buying experience. Start to finish, he made sure that we were taken care of. He offered an abundant amount of information, got me a great deal on my trade in, and didn’ Start to finish, he made sure that we were taken care of. He offered an abundant amount of information, got me a great deal on my trade in, and didn’t let us leave the lot until he was 100% sure that we were satisfied and ready to hit the road in our new vehicle! We will be back for our next car! More

Overall had a great experience working with Alex C on a 2021 Forester. Ive been sick of fixing up my old cars but always felt something new would be out of my price range. He was very transparent with opti 2021 Forester. Ive been sick of fixing up my old cars but always felt something new would be out of my price range. He was very transparent with options and worked to get me within my budget. Very responsive as well. I would highly reccomend Alex and the Mike Shaw team. More

My husband and I had the pleasure of working with Jamie Chu last Saturday. She was an absolute pleasure and was so sweet and caring. I was anxious about the whole situation because I'm coming up on a year Chu last Saturday. She was an absolute pleasure and was so sweet and caring. I was anxious about the whole situation because I'm coming up on a year of working from home and she went above and beyond to help ensure I was comfortable throughout the entire process. There are not enough words to express how wonderful the entire experience was for us and how fantastic Jamie was! :) More

Eric Grimm at Mike Shaw was laid back and helpful but didnt pressure me. One of the reasons I decided to buy from him! Even during covid, a good experience. didnt pressure me. One of the reasons I decided to buy from him! Even during covid, a good experience. More

Keith was easy to deal withHe projects competence and Keith was easy to deal with He projects competence and patience Answering all questions He knows the car and is able to communicate well about fe Keith was easy to deal with He projects competence and patience Answering all questions He knows the car and is able to communicate well about features More

Keith explained everything to us in an understanding way He was efficient and and answered all questions in a professional manner he made us feel we could call him with any future needs way He was efficient and and answered all questions in a professional manner he made us feel we could call him with any future needs More

Horrible experience dealing with the dealership after purchasing a used car from them. AVOID THIS DEALERSHIP!!! Josh Anderson lied to my face, wrote a different contract that he then had me sign. We h purchasing a used car from them. AVOID THIS DEALERSHIP!!! Josh Anderson lied to my face, wrote a different contract that he then had me sign. We had agreed on a price for the vehicle, which was then changed to be more than discussed by ~ $800. Josh also then tried to sell me an extended warranty on the vehicle. He verbally expressed it would be $600 for 45k additional miles or 5 years whichever comes first. What he actually put in the contract was a warranty for $1880 and it lasted 13k additional miles or 5 years whichever came first. They then took the additional costs and rolled them up so I would have to pay more to finance the car. NOBODY in their right mind would pay $1880 for a 13k mile/5 year extended warranty (that only was meant to cover major mechanical parts). For reference, this was a basically new Acura which should have very few issues. In total I owe an additional $2000-$3000 that was not discussed and I have no extended warranty. They did this by verbally telling you one thing and typing up another. One would think I might notice the difference in numbers and I should have read the contract in its entirety. Thing is, the contract would have taken a couple hours to read through and understand, and they give so many numbers you can't keep them all straight, all the while Josh was pressuring me to sign within minutes. Avoid this dealership, save yourself from the headache. More