Mike Shaw Subaru

I brought my 2009 Forester in for some minor No Charge warranty work. The work was done in a prompt timely manner, and was completed before the estimated time. The dealership made it very easy to schedu warranty work. The work was done in a prompt timely manner, and was completed before the estimated time. The dealership made it very easy to schedule an appointment, and were willing to provide a free loaner if I needed one (which I didn't this time). The work was completed to my satisfaction, and the problem has been resolved. More

Everyone at the dealerships has been incredible during and after the purchase of my new Legacy GT. I will definitely be coming back to this dealership for my next vehicle. My wife has her eyes on a new Su and after the purchase of my new Legacy GT. I will definitely be coming back to this dealership for my next vehicle. My wife has her eyes on a new Subaru Outback so I am sure we will be back soon. Thanks Mike Shaw!! More

I enjoy working with Jerry because he is always very helpful and informative and straight forward. No hidden stuff. being able to talk to someone that is so friendly is a big plus especially when getti helpful and informative and straight forward. No hidden stuff. being able to talk to someone that is so friendly is a big plus especially when getting your vehicle serviced. I always hate going to dealers that treat you like a dummy. I've never had that experience with Mike Shaw Subaru when dealing with Jerry. More

Excellent. I purchased my car from them, and it is the only place I will bring it for service. Friendly, great at tracking maintenance, reminding you of services, and they send excellent deals and discou only place I will bring it for service. Friendly, great at tracking maintenance, reminding you of services, and they send excellent deals and discounts via email (i.e., cheap oil changes, free inspections, discounts on labor/parts). More

All dealer personnel we worked with were friendly, helpful, and knowledgable. We felt they placed their top priority on meeting our needs. They never exerted any pressure on us to buy. Our overall helpful, and knowledgable. We felt they placed their top priority on meeting our needs. They never exerted any pressure on us to buy. Our overall experience was very positive and we would visit this dealership again. More

I've dealt with this dealership for a couple years now and I've had very good experiences with both Sales and Service. Steve has been my salesperson for 3 vehicles over the last couple of years. The fin and I've had very good experiences with both Sales and Service. Steve has been my salesperson for 3 vehicles over the last couple of years. The finance team has also been very pleasant to work with. They've gone above and beyond to make sure the best deal was reached and provided. Service has also been outstanding for me at this dealership. I'm not sure why some folks have had a bad experience. I have and will continue to recommend Mike Shaw Subaru and Steve to my friends. Steve has been instrumental in getting us the best deal possible and working with us and Finance to make the experience enjoyable and productive. More

I purchased an 04 STI from Mike Shaw and sadly it was a very big mistake and something that will resinate with me for the rest of my car buying days. The exp was good at first they had the car waiting for very big mistake and something that will resinate with me for the rest of my car buying days. The exp was good at first they had the car waiting for me to look at and I dealt with the GM of sales. Conditionaly I agreed to by the car if they fixed the illegal exaust and put in a functional stero. Little did I know that I was buying someones recreational off road rally car. After the car was found to be losing oil faster then gasoline it was brought to my attention the very long list of services the it has been in for. Long story short, be sure to test everything you can think of, check the oil and ask to see the vehicle history before you buy!!! NOT CARFAX, the Subaru of America work history. Watch them input the VIN and see what comes up!!! More

I first met Jerry when I bought my 2006 WRX Imprezza. I bought it off the used lot and the previous owner had aftermarket exhaust on it that was being taken off. After the removal, the car had a bad exhaus bought it off the used lot and the previous owner had aftermarket exhaust on it that was being taken off. After the removal, the car had a bad exhaust leak that I brought to Jerry's attention immediately. I had no appointment but Jerry took me in immediately. Since then, Jerry's been my guy although Nancy is great too. Jerry is a no-nonsense service advisor and will sell only what is needed. Jerry also told me about coupons I was unaware of which helped out huge. I'm in California with my Subie now and there are no good dealers here. The great service and value I got from Jerry and Nancy make me miss Colorado. I would recommend every Subie owner to see Jerry and Nancy. As far as sales goes...typical dealership, but they worked with my pricing. Thanks guys! More

I recently purchased a new car at Mike Shaw Subaru, and the whole experience was pleasant. No “bum rush” when I walked in, just a polite greeting from the same Steve S. whom Tenney was complaining about. the whole experience was pleasant. No “bum rush” when I walked in, just a polite greeting from the same Steve S. whom Tenney was complaining about. Steve S. was completely professional, incredibly knowledgeable, and totally accommodating to our specific needs, I cannot hardly believe anything that this person Tenney is saying about him. After test driving some Ford Escapes at Ford dealer down the road, and dealing with pressure-heavy sales amateurs, it was refreshing to work with someone who really knew what he was talking about. It was because of Steve’s knowledge and professionalism that we bought our 09 Forester there, and in the month’s since then (December 08) he has checked up on us multiple times. This is infinitely better service than I’ve ever received elsewhere. I have many problems believing what Tenney is complaining about. First of all, your complaint is illogical, no salesman would suddenly go “out on a test drive” when you’re there talking about the price. Secondly, you would never, I don’t care who you are, get the owner Mike Shaw’s personal number, so I doubt you ever called him to find out if he was on vacation or not. Thirdly, if you had cash to buy a car which you probably didn’t, you would probably be smart enough to spell prima donnas correctly, not “pre-madommas” genius. How, pray tell, can you expect to make a sincere comment on an issue when you can’t make sense or even spell correctly? Go to Mike Shaw, they are great people, and the service is excellent. I have recommended Steve to my friends and they have been equally impressed. Furthermore, do not listen to people like Tenney, they only try to cover up their ineptitude by roasting honest people. More

I came into the showroom and received the bums rush from the salesman, Steve S. (avoid him at ALL cost)- until price was discussed. It was at that time he disappeared. The co-operation from him was non the salesman, Steve S. (avoid him at ALL cost)- until price was discussed. It was at that time he disappeared. The co-operation from him was non existent. He never made the process pleasant, fun or anything but stressful. When I inquired about the cost of something he was "out of the office" or " out on a test drive" yet after leaving umpteen messages, he NEVER returned them. I, further, called the owner, funny enough they were on vacation, as were the manager's. How very sad that no one wanted to deal with me, as I had cash to buy a car. How, pray tell, do you run a car dealership - particularly in this very difficult economic climate? Pre-madomma's are yesteryear. I would NEVER go back to this dealship, and auggest on one else! More