
Mike Shaw Subaru
Thornton, CO
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Great polite service dept, the problems was explained with detail and the service was quick, I would recommend this dealer to anyone and there service prices are good also. I would consider buying a car with detail and the service was quick, I would recommend this dealer to anyone and there service prices are good also. I would consider buying a car from Mike shanw since the servie after the sale is very important to me. More
I have shopping for a new car for my wife for the last 24 I have shopping for a new car for my wife for the last 24 month. I did a tremendous amount of research including utilizing the Consumer Reports aut I have shopping for a new car for my wife for the last 24 month. I did a tremendous amount of research including utilizing the Consumer Reports auto information. We looked at virtually all models that met my wife's needs. Visited many dealerships, drove the cars and then met with the various sales staff. I found some of the sales environments almost circus like in their approach, barking and hawking their products but generally unwilling to set down and have a serious discussion about the vehicle and the costs points of the vehicle and accessories. In fact, upon learning that I wanted to have this discussion summarily dismissed us. I found Mike Shaw Subaru to be a dealership that took the time to understand my interest and appreciate my approach to the discussion around purchasing a new car. They were very open in showing the vehicle and in explaining the price points associated with the vehicle. They were willing to take the information I had gathered and help me update that information. They were willing to make the purchase of our new car understandable, which built my confidence in them and enhanced their credibility. They let me work at my pace and showed interest in my business and were not impatient in that process. I recommend Mike Shaw to all buyers, including those of us who desire and need to have a process that is marked by understanding and mutual respect. More
I recently bought my first car at Mike Shaw in April '09 and I've been pleased with their service ever since. The staff is friendly and remembers my name. I never have to wait long for my car to be checked. and I've been pleased with their service ever since. The staff is friendly and remembers my name. I never have to wait long for my car to be checked. And I love my Subaru Outback. It's the best thing I've ever bought. More
Since the very first time, from the time of purchase to the routine maintenance visit, everyone at Mike Shaw Subaru has been great, the service is always on time and with a full review of your car's status the routine maintenance visit, everyone at Mike Shaw Subaru has been great, the service is always on time and with a full review of your car's status they inform you of any upcoming needs, Kathy Nerka has been the best and my experience has, is and always be great. More
I worked mainly with Cliff, the sales guy, and to some extent, Greg, and both were fun and easy to work with. The whole process was completed in one afternoon. I checked out the car I wanted at lunch, a extent, Greg, and both were fun and easy to work with. The whole process was completed in one afternoon. I checked out the car I wanted at lunch, and I was the proud owner of it by 6 pm. Also, working with Steve, the finance guy, was easy because of his knowledge and experience. More
Did not have an appointment. Kathy fit me in with no problem at all to me or her staff. She had the mech. look at it right away and said the problem would be fixed within an hour. 45 min. later I was problem at all to me or her staff. She had the mech. look at it right away and said the problem would be fixed within an hour. 45 min. later I was leaving the shop. Kathy was very friendly and professional. Good work! More
I was skeptical to negotiate for a new car on line, but Peter made the "conversation" pleasurable. I wasn't rushed, he didn't push or call me every day; but rather connected with me at all the right times Peter made the "conversation" pleasurable. I wasn't rushed, he didn't push or call me every day; but rather connected with me at all the right times. He responded to exactly what I asked for, and always responded in a timely manner. The time spent at the dealership was minimual since we did all the pre-work ahead of time. Peter even had all the options put on so I only had to make one trip to the dealership. My Subaru Legacy is the perfect car, and the experience was indeed a pleasure. More
The customer service was excellent and the staff friendly. Gunnar even went so far as to call me during the service to update me that the price for parts was going to be lower than projected. It mad friendly. Gunnar even went so far as to call me during the service to update me that the price for parts was going to be lower than projected. It made my night to know I would be saving about $100! I fully intend to bring any further service needs to Mike Shaw Subaru. More
Rich Osner was an exceptional salesperson.. I received excellent services beyong your survey of Great. Exceptional on all respects to the dealership from working with Rich to the finance department (he w excellent services beyong your survey of Great. Exceptional on all respects to the dealership from working with Rich to the finance department (he was also exceptional the experience left me feeling I had purchased the right car, under the right circumstances. I will recommend this team to all my contacts... and the car is fabulous... took my first trip this weekend and it met all my expectations. Kudos to the staff at Mike Shaw's. More
Every one from the man who sold me the car to especially Kathy and Dustin in service have been great. They are knowledgeable, friendly and patient. Even your shuttle drivers are great. I had a service tec Kathy and Dustin in service have been great. They are knowledgeable, friendly and patient. Even your shuttle drivers are great. I had a service tech (Noodles) test drive with me due to a noise problem. Of course the noise did not happen but he came back into the waiting area about 15 -20 minutes later to tell me what the noise might be (based on my discription)and to come back in and ask for him if it continued. What this said to me was that he was still trouble shooting in his mind even though he was on to someone elses car. I have continued to recommend your dealership to people even if they don't live on this side of town. I lived in Littleton when I purchased my car from this dealership. Thanks for a great job!! More