Mike Shaw Subaru

I needed some major work done on my Subaru Forrester and called various auto repair places for estimates, aware that the dealership is often the most expensive. In this case, the dealership's estimate was called various auto repair places for estimates, aware that the dealership is often the most expensive. In this case, the dealership's estimate was within range of the other places but after I got off the phone Kathy did some research and called me back to let me know that Subaru would cover 50% of this work. It was completed in less time than they thought and I was given a loaner car for the 2 days when mine was in the shp. More

I gave this rating because Mike Shaw Subaru got me in immediately and they said with the extensive 7,500 mile check up it would take an hour to an hour and 15 min. He asked if the extra time would put m immediately and they said with the extensive 7,500 mile check up it would take an hour to an hour and 15 min. He asked if the extra time would put me out at this time. I told them I could wait and the did have the car finished when they said the would. they even washed my car, change the windshield wipers, and had everything looking great in that time. Dustin answered several questions about things I noticed in the last week and was very informative about the symbols I had noticed on the display. I was very pleased with all they did to accommodate my time even though I just walked in to ask to make an appointment and he told me he could do it now. Dustin was very helpful, accommodating, and very attentive. They did a great job. More

This dealership does not provide consistently good service. In the past, I had been reasonably happy and have had only very minor complaints (apart from the usual high cost of service compared to inde service. In the past, I had been reasonably happy and have had only very minor complaints (apart from the usual high cost of service compared to independent shops). However, recently they charged me for oil during an oil change to which I brought my own oil. No response to a letter of complaint to the management team. I'm certainly not going back. More

I have always been very pleased with Mike Shaw Subaru. I trust their honesty and have always had excellent service with them. I am fortunate enough to be given a loaner car to use if necessary and their wo trust their honesty and have always had excellent service with them. I am fortunate enough to be given a loaner car to use if necessary and their work is always completed as promised. Kathy has always been very helpful and also very knowledgable. Great group of people! More

Went there to get my first free oil change and they left oil smudges all over the interior and oil foot prints on the drivers side floor mat. 3000 miles on the car and they can't take a couple seconds to c oil smudges all over the interior and oil foot prints on the drivers side floor mat. 3000 miles on the car and they can't take a couple seconds to clean up before they jump in to move the car. More

I've been a service/maintenance customer at Mike Shaw Subaru for 5 years now and each experience has been pleasant, painless and pertinent. The guys answer my questions, give me reasons and are always Subaru for 5 years now and each experience has been pleasant, painless and pertinent. The guys answer my questions, give me reasons and are always courteous. Kathy Nerka is FANTASTIC and the best customer relations gal you've got. My car is washed when needed and I sooooo aprecite that and the fruit and coffee in the waiting area is always so great on my early morning visits. I love having breakfast at Mike Shaw's. One thing I was initially impressed with was the friendliness, banter and obvious respect the employees have for one another....as one sits in the waiting area much is observed and heard and it's ALL good. I own a 2003 BAJA which I love and so they know I will not be a sales customer anytime soon but that never diminishes excellence in customer treatment. Thanx for asking.....you've got a great crew on 104th. in Thornton, CO More

I have visited Mike Shaw Subaru twice. The first time to test drive a few cars when I had only begun looking and the second when I left with a new 2010 Outback Premium 3.6R. Everyone was very friendly, mad test drive a few cars when I had only begun looking and the second when I left with a new 2010 Outback Premium 3.6R. Everyone was very friendly, made an effort to be informative without being redundant, and pretty easily led the way through a very smooth transaction. My only disappointment in general was the lack of inventory of the model I desired, but this was due to the high demand and approach of year end, and was the same at every Subaru dealer I looked at in the area. In the end, I am happy with the purchase and the car, was ok with the price (again, high demand and low inventory of this model), and I would not hesitate to go back to Mike Shaw Subaru. I will be back there for service fairly soon in any case. More

They programmed my remote keyless entry fob for FREE. Other local dealers wanted between $60-80 to do it. The Service Manager did it in about 5 minutes. I will drive past 2 other Subaru dealers and go an Other local dealers wanted between $60-80 to do it. The Service Manager did it in about 5 minutes. I will drive past 2 other Subaru dealers and go an extra 30 miles to work with them! They are also the most pleasant people to work with-I look forward to taking my car there. More

i worked with pete who helped me pick out a car and then peter who helped me with financing the deal. both were great. peter even went out to the car and showed me all the knobs and gadgets which was great. peter who helped me with financing the deal. both were great. peter even went out to the car and showed me all the knobs and gadgets which was great. i have recommended you all several times and will continue to do so. everyone was polite, answared all my questions and showed me all the options i had to choose from. then when i went to my first maintenence service the gentleman was great. (im so sorry i cant remember his name, the only reason i remembered the other two names is i had them wrote down in the initial paperwork. im terrible at remembering names) the maintenence department was quick, efficient, courteous, polite and efficient. they even found a nail in one of my tires that i did not know i had and then fixed it for me right then and there. this gentleman even came out to my car to help me with my headrests and to explain a few things. thank you all so much. toni tchambou-sawa. More

Great polite service dept, the problems was explained with detail and the service was quick, I would recommend this dealer to anyone and there service prices are good also. I would consider buying a car with detail and the service was quick, I would recommend this dealer to anyone and there service prices are good also. I would consider buying a car from Mike shanw since the servie after the sale is very important to me. More