Back

Mike Shaw Subaru

Thornton, CO

4.8
1,111 Reviews

1650 W 104th Ave

Thornton, CO

80234

Directions

By Type

Showing 1,111 reviews

January 18, 2011

Went in to have an oil change and get a rattling door noise fixed. They were very professional, prompt and really spent the time to figure out what was causing the noise in my door, even taking the car o More

by wordprefect
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't Remember
January 17, 2011

Every one was very nice and helpful it was the most stress free experience I have ever had buying a car from a dealer, the took their time with me and helped me find the car that was a perfect fit for More

by sandi0616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
January 17, 2011

Gunner Nettleship is the reason I would return to Mike Shaw Subaru. He was friendly, helpful, and went the extra mile for me when I had to return my car because it had not been repaired properly. I value More

by anniepringle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunner Nettleship
January 13, 2011

I have owned two Subaru Foresters in the past bought at the dealership on Colfax and Boulder and was not pleased with the service department. My newest Subaru was purchased at Mike Shaw's in Thornton. The More

by Parkerlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Garland, Dustin Garland
January 07, 2011

Mike Shaw Subaru has alway provided top notch service. Most recently, our 2002 Outback blew a serpentine belt in the middle of Wyoming. Luckily we limped into a town and called Kathy. I described the sc More

by markwoolcott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy in Service, Kathy Nerka
December 30, 2010

Just moved to Denver from Chicago. Check Engine light came on so I took my Impreza in to find out why. I needed a loaner car since the job to fix it would take a while. Gunnar was extremely courteous More

by dmarinosci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gunnar Nettleship
December 30, 2010

Great internet experience with Cliff, quick, accurate information, only wish I knew about their cost of dealer prep and handling before I got to the dealership. That was not listed in the email, that I More

by 03Indigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff, Clifford Swaim III
December 24, 2010

I needed a headlamp replaced on my Outback. I probably could've done it cheaper, but when you go to the service department at Mike Shaw Subaru you get the VIP treatment! Kathy Berka, service manager ther More

by KZStrader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Berka, Kathy Nerka
December 19, 2010

I purchased a new Subaru Legacy GT. from Mike Shaw in 2005. At  99,000 miles I started to have uneven tire wear on all four tires I  had their service department perform a wheel alignment and was told th More

by Jeff Eussen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin Garland / Jonathan J. Susser
Jan 05, 2011 -

Mike Shaw Subaru responded

Jeff, Thank you for your feedback and for the opportunity to improve our dealership. I am glad that since we have spoken privately, you have returned to Mike Shaw Subaru to have further repairs completed on your vehicle. Please let me know if myself or any of our staff may be of further assistance. Sincerely, Dominic Scrivner General Manager Mike Shaw Subaru 303-438-7501

December 14, 2010

This was my first new car buying experience and I was extremely impressed. Both my boyfriend and I dreaded having to buy a new car, but they did a wonderful job. If you are looking for a positive, frie More

by Khlolailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter and Clifford, Clifford Swaim III
...
105
...