Mike Shaw Subaru

We were looking for a reliable used car for our son who just got his permit. We purchased a car which ended up being towed to Mike Shaw because of an alarm problem. Jonathan and Gunnar went above and beyo just got his permit. We purchased a car which ended up being towed to Mike Shaw because of an alarm problem. Jonathan and Gunnar went above and beyond what was expected to help us with servicing the car. In the end,we actually ended up taking the car back to the other dealership and buying a used car from Mike Shaw. They treated us right from the beginning and we felt like we could trust their opinions. They were honest, up front and complete in all they did. They even had a tech stay longer than his usual hours to get the car done for us. Because of their dedication to doing things right, they were the reason we bought the car from Mike Shaw and will continue to take it back there for our work. We are thoroughly impressed with the way they do business. More

The staff in the service department was very helpful and friendly. It is super easy to schedule a service appointment; the dealership is trying hard to make it as convenient as possible for you and also off friendly. It is super easy to schedule a service appointment; the dealership is trying hard to make it as convenient as possible for you and also offers free shuttle service. The waiting area is clean and comfortable. More

I have purchased 2 Subarus from Cliff., he is an I have purchased 2 Subarus from Cliff., he is an outstanding saleperson and the reason I've come back and recommended all of my family members and c I have purchased 2 Subarus from Cliff., he is an outstanding saleperson and the reason I've come back and recommended all of my family members and co-workers to Cliff.One sister has purchased from Cliff and soon another will also,Cliff is very helpful from start to finish and makes the whole "dreaded car dealer saga" a very nice one and is the reason along with Kathy in Service,who again is a very helpful and professional person(and has the patience of a saint)is why myself and my family will continue to buy from Mike Shaw Subaru and refer as many people/friends to MSS because of the service and level of quality from Cliff and Kathy. Huge Kudos to them!!!! can't say enough respectivly,Jason & Ayumi Bonger:CDOT HEM3/CPA More

I purchased my Forester through Mike Shaw's Internet forum in 2003 and have taken it to Mike Shaw Subaru eversince then. They have always been very accomodating and good with the car and me. Their wai forum in 2003 and have taken it to Mike Shaw Subaru eversince then. They have always been very accomodating and good with the car and me. Their waiting room is comfortable: they offer fruit for snacking, their mechanics are good and "get it done" on time. Once after a routine oil change and tire rotation I developed a flat tire on my way home. I called Mike Shaw on my cell phone and they immediately sent out someone to meet me on the road and change the tire, took the tire back to the dealership and called me the next day to let me know that it had been repaired at no cost. I broke my side mirror and ordered another one through the dealership. When I arrived to pick it up, (I told them I would put it in myself) the person on duty took the mirror and put it in the frame for me because he said it could be "tricky" to put in, smiled and sent me on my way at no cost. It is this type of service that keeps me coming back. They are great. Thanks for the opportunity to let you know about them. Joyce More

My 2006 Subaru Outback failed emissions. After being sent all over the city to try to find a solution, someone directed me towards the dealer to get it fixed. Turned out it was just a computer program sent all over the city to try to find a solution, someone directed me towards the dealer to get it fixed. Turned out it was just a computer program that needed to be adjusted. I was frustrated when I walked in just becuase of the situation itself. Kathy (?) at the service desk was AWESEOME! She got me in within an hour and I was on my way! The service department environment is fun, friendly and FAST! I would strongly recomend Mike Shaw Subaru's service department to anyone. While I can't vouch for the price of the service, since mine was no charge, the service is absolutley excellent! Great job! More

I have used Mike Shaw Subaru for the last 6 years for service on my 2005 Outback. They have done a great job each time. When we wanted to buy a 2011 Outback, their Internet Salesman Cliff Swaim gave m service on my 2005 Outback. They have done a great job each time. When we wanted to buy a 2011 Outback, their Internet Salesman Cliff Swaim gave me a great price on the care (I compared the same car with 4 other dealers), and gave me a great price on my Toyota Prius trade-in. The top Blue Book value on the Prius was $7600 and they gave me $7000. Got a great financing rate too. Cliff is very nice to work with. Not pushy at all. I would highly recommend Cliff Swaim and Mike Shaw Subaru. Jeff Bagby More

We had a wonderful car buying experience, probably best ever. My husband used to sell cars and he was impressed. We had a great salesman who knew what we wanted, didnt play games and was great to deal wi ever. My husband used to sell cars and he was impressed. We had a great salesman who knew what we wanted, didnt play games and was great to deal with! We will absolutely tell people about the dealership and John and as we told Jon, we would send our mothers to him! More

I highly recommend Mike Shaw Subaru's service department. Gunnar has been my service rep my past two visits and I will continue to work with him. He gets my vehicle in at the scheduled time (I hate waiting Gunnar has been my service rep my past two visits and I will continue to work with him. He gets my vehicle in at the scheduled time (I hate waiting when I have an appointment) and I trust the advice he gives me on maintaining my vehicle. He is curteous, pleasant, and knowledgeable which makes him a great customer service representative. Feel free to call me with any questions. More

I recently visited Mike Shaw Subaru for an oil change. While sitting in the waiting room, I was listening to two women comparing which of the two of them had driven further out of their way to arrive at M While sitting in the waiting room, I was listening to two women comparing which of the two of them had driven further out of their way to arrive at Mike Shaw Subaru for an oil change. They began explaining their dissatisfaction with another Subaru dealership much closer to each of their homes, and saying Mike Shaw's customer service was worth driving out of the way for! This is how I have felt as well. I know when Kathy or Dustin recommend(s) service to my Subaru, it needs it; and I have never felt pressured to purchase their recommendations. I appreciate knowing I am dealing with professionals who not only care for my car, but about me as well. Both Dustin and Kathy will go out of their way, and have, to see that I am well taken care of. I really trust and love taking my beloved Subaru to Mike Shaw's Service department. Thanks Mike Shaw! More

I've been very happy with the service I've received at Mike Shaw Subaru. They've always been extremely friendly and have done high quality work. Their normal prices are very reasonable and they periodic Mike Shaw Subaru. They've always been extremely friendly and have done high quality work. Their normal prices are very reasonable and they periodically send out coupons that are sometimes for very good rates. They also have a comfortable waiting area with free wi-fi, donuts, coffee, fresh fruit, etc. In addition, they offer a free shuttle for transportation to local places of business, etc. I would highly recommend them to friends and family. More