Mike Maroone Honda

Recall Repair I made my appointment one-week in advance. On the day I got their parts were not ordered to perform the work. Hannah who was assigned for this recall I made my appointment one-week in advance. On the day I got their parts were not ordered to perform the work. Hannah who was assigned for this recall was very unprofessional and tried make up unbelievable stories. This was my second service dealing with Hannah. She truly doesn't belong in a customer relationship profession. I requested another person and this time Terri Jameson was assigned; she was much more professional and friendlier person to work with. More

Used car purchas Great service, great on price prob the easiest purchase I have ever made, thx to Tony, love the car Tony even stopped by the house to drop off the gar Great service, great on price prob the easiest purchase I have ever made, thx to Tony, love the car Tony even stopped by the house to drop off the garage opener I left in my trade, great customer service!😀 More

Great job! We had a lock installed on our Ridgeline. They got us in quickly for an appointment and got the job done rapidly. My service rep was courteous and e We had a lock installed on our Ridgeline. They got us in quickly for an appointment and got the job done rapidly. My service rep was courteous and efficient. More

feeling rip off!! Called in and made an appointment letting them know that the "engine light" went on. They ran a diagnostic and came back with a few issues that they Called in and made an appointment letting them know that the "engine light" went on. They ran a diagnostic and came back with a few issues that they thought needed to be fixed. We agreed to a few of the problems and had them fix it, However when we got our bill, we noticed that they had charged us for the diagnostic test at $140.00 dollars. Why?? I recently moved here from Washington and have always taken my car to the Honda service center there, and not once have they ever charged me a fee for a service when a code or a service light came on. I mean, I could understand if i just brought my car in because of a noise, but this was a light that came on to take it in. Not to mention, we did fix some of the things they found. If we just brought it in and left, then I could see why they would charge for there diagnosis. Didn't really want to make an issue out of it at the time, because the service agent Hannah and the Mechanic were really nice and I am sure was just following company policies. But I really felt it was unfair and they were charging for something they shouldn't be. More

Great treatment From our internet research we need what we wanted - a Honda Odyssey. The questions were, "Which dealership?" "New or used?" "What package of equipm From our internet research we need what we wanted - a Honda Odyssey. The questions were, "Which dealership?" "New or used?" "What package of equipment?" We're picky buyers and need time to process. Through all our questions and personal idiosyncrasies, the guys at Maroone Honda were terrific. Our salesperson patiently brought us vehicle after vehicle and explained each one. The entire team made the purchasing process go smoothly. We really enjoyed working with each person we met. We're very pleased with both the vehicle and the customer service we received. Kelly Moore More

Outstanding T, Josh, and Jake thank you for the great experience. Veronica thank you for the help the next day as well. The team work is awesome. They listened T, Josh, and Jake thank you for the great experience. Veronica thank you for the help the next day as well. The team work is awesome. They listened well and they were willing to help me out. I'm looking forward on the next purchase with them! More

When you are at the mercy of your mechanic How satisfied should one be when they return for service for the same issue they just spent several hundred dollars on only to be told it will cost an How satisfied should one be when they return for service for the same issue they just spent several hundred dollars on only to be told it will cost another two thousand more to fix it right. The service writer says, “yeah, sorry about that.” I don’t usually write reviews but after having spent around fifteen hundred dollars fixing auto slide door issues and still having problems I feel like maybe it’s time to do business elsewhere. More

Competent, friendly service I have been using this dealer for service for the past six years. They are friendly, competent, thorough and trustworthy. I also purchased my last H I have been using this dealer for service for the past six years. They are friendly, competent, thorough and trustworthy. I also purchased my last Honda from them. They gave the best trade-in for my previous car, and went out their way to find me the exact car I was lookin for. I highly recomment them tfor sales or maintenance.. More

Efficient and Friendly! This is my go to place for servicing my Honda! The staff is knowledgeable, friendly and efficient. No matter what's going on with my car, they figure This is my go to place for servicing my Honda! The staff is knowledgeable, friendly and efficient. No matter what's going on with my car, they figure it out and don't try to sell me on anything I don't need. More

Service Repair Your service department is excellent. I recently worked with Dylan and Terri and they did an outstanding job in getting my Honda repaired. Also, I liv Your service department is excellent. I recently worked with Dylan and Terri and they did an outstanding job in getting my Honda repaired. Also, I live in Briargate and use your shuttle service often and appreciated this service and your driver, Robert, who always does a great job. More