Mike Maroone Honda

Friendly, quick service The service indicator came on in my Accord, called Mike Maroone Honda for a service appointment, and less than 30 minutes later was driving into the d The service indicator came on in my Accord, called Mike Maroone Honda for a service appointment, and less than 30 minutes later was driving into the dealership for the service. Terri met me, set up which services the car needed, and I relaxed in the customer lounge while they worked on my car. (And, yes, there were even some donuts left! Bonus!) Always been happy with the service here, and never had any issues asking for and receiving a military discount. More

One Year Anniversary Inspection This is the most wonderful car. Our first oil and filter change was not due (according to dash computer) until we had the car for approximately 10 mo This is the most wonderful car. Our first oil and filter change was not due (according to dash computer) until we had the car for approximately 10 months. Two months later we received a FREE multi-inspection and car wash. It is a pleasure coming in to this dealer for maintenance—not to mention the good coffees and donuts! Thank you, Mike MAROONE Honda! More

Great customer service My service Rep, Hannah, greeted me quickly and got my oil change started in short order. She was friendly & answered my questions. I was pleasantly su My service Rep, Hannah, greeted me quickly and got my oil change started in short order. She was friendly & answered my questions. I was pleasantly surprised with how fast they completed it so I could be on my way. More

Best car buying experience ever. This was the best car buying experience ever and I have been buying Hondas for over 25 years. Tony McIntosh was very helpful, patient and stuck to hi This was the best car buying experience ever and I have been buying Hondas for over 25 years. Tony McIntosh was very helpful, patient and stuck to his initial price to the penny. He knows CRVs inside and out and was very thorough in explaining the car's features. As I recall Steve Young handled finances in a very professional and friendly manner. More

Honda Dealership Has Great Customer Service: Dylan Frizzell Dylan Frizzell is the employee of the year at Honda. My wife and I had three of our cars taken into the shop over the weekend to get fixed and maintai Dylan Frizzell is the employee of the year at Honda. My wife and I had three of our cars taken into the shop over the weekend to get fixed and maintained. Dylan did the best job accommodating us with a free rental car and also did the best to give us the best quality and value for our cars. He has always provided great customer service and professionalism along with a great attitude!!! More

Always treated with wonderful care. We have always been treated wonderfully at Mike Maroone Honda. The service person, Terri Jamison, is super caring and and always explains everything. We have always been treated wonderfully at Mike Maroone Honda. The service person, Terri Jamison, is super caring and and always explains everything. It's always a joy to go there. More

Transmissions issue after the service my vehicle which is a Honda it started lacking performance. Talked to Terri(y) stated she would give me a car and no call yet. after the service my vehicle which is a Honda it started lacking performance. Talked to Terri(y) stated she would give me a car and no call yet. More

Dissapoiting to say the least Extremely disappointed with the service department at Mike Maroon Honda. I brought in my 2008 Honda element for an oil change and for them to check ou Extremely disappointed with the service department at Mike Maroon Honda. I brought in my 2008 Honda element for an oil change and for them to check out and fix a gurgling noise at the front of my car; advisor Hannah got back to me with what needed to be done to fix the noise ( water pump replacement) as well as other problems found in my car. I agreed to all of the repairs needed (with the exception of spark plugs considering mine were fine), and was quoted $1610 (water pump replacement, valve adjustment, etc). Keep in mind that I brought in my car to specifically FIX the noise my element was making (which was $140 for them to even look at) and Hannah called me and assured me the noise was fixed. However when the car was getting picked up, the noise was still there and they wanted to charge us more to fix it, even though that was what was supposed to be done to begin with. Again, extremely disappointed with the service here, I would definitely take your car elsewhere and avoid this place at all costs, it's really not worth the time, money, or headache whatsoever. More

Roof Rack install Super speedy, donuts and awesome coffee machine. Everyone there was amazing, courteous and friendly. I had my 9mth with me and they all enjoyed her co Super speedy, donuts and awesome coffee machine. Everyone there was amazing, courteous and friendly. I had my 9mth with me and they all enjoyed her company. Also a week before I purchased my Pilot there and again completely impressed with their sales and SERVICE. Way to go Kenny for the sale, our now good friend loan and paperwork guy Kevin and the awesome service crew. Tony! More

Mislead on a brake job. I went in for a routine oil change. I always go here for one. After the oil change when I was checking out Timothy Herring advised me that the tech Ta I went in for a routine oil change. I always go here for one. After the oil change when I was checking out Timothy Herring advised me that the tech Tavian Valentine said my brakes are at 3mm and need to be replaced. I had just got them replaced at Brakes Plus 5 days prior. He shook his head. So I decided to pay Honest Accurate to inspect them at 55.78. They did and said they was at 10mm and brand new. So the 249.00 Mike Maroone was trying to score off me turned out to only be 55.78 to pay someone else. Then I get a letter in the mail saying I still need the brakes replaced. I will never go there for anything again. Time to check out Freedom Honda instead. More