Mike Maroone Ford Longmont

Worst service department customer service! The service department of this dealer has the worst customer service I've ever experienced. They do not appear to value or respect their customers. I The service department of this dealer has the worst customer service I've ever experienced. They do not appear to value or respect their customers. I had a service issue and instead of trying to resolve the issue amicably, the service manager got defensive and patronizing with me and basically told me they didn't value my business enough to come up with a mutually agreeable solution. We have bought multiple cars from them and never had a specific problem with the sales department, but we won't be going there for sales or service ever again. More

Ed Trejo is AWESOME!!! Ed has great customer service skill and is a no B.S. kind of person. Told him what we wanted and he made it happen. No back and forth dickering to was Ed has great customer service skill and is a no B.S. kind of person. Told him what we wanted and he made it happen. No back and forth dickering to waste time. The best deal is when you walk away with a smile and know you got a great deal. Love our new 2017 F-350 King Ranch, Thanks Ed. More

Not complicated. Positive. Good experience with Brent Rogers. He was friendly, helpful and professional. We would definitely buy from him and Longmont Ford again! I can honestly Good experience with Brent Rogers. He was friendly, helpful and professional. We would definitely buy from him and Longmont Ford again! I can honestly say that I would recommend Longmont Ford. More

Thanks Ed!!!! Thank you for a very smooth transaction when buying my car. Ed was professional, friendly, and knowledgeable. This was the best experience we have had Thank you for a very smooth transaction when buying my car. Ed was professional, friendly, and knowledgeable. This was the best experience we have had purchasing a car. More

Thank you Darren! Darren was helpful and reasonable. He found us a better deal on basically the same car and worked with us through the process making it a long night Darren was helpful and reasonable. He found us a better deal on basically the same car and worked with us through the process making it a long night for him. We appreciated his time and integrity. More

Terrible horrible service department so... last week I made an 'appointment' for 11:00 today at Longmont Ford to have my oil changed, I get here... they send me to their "Quick Lane' pers so... last week I made an 'appointment' for 11:00 today at Longmont Ford to have my oil changed, I get here... they send me to their "Quick Lane' person... she takes my info and tells me it will be 1 1/2 - 2 hours!! That's not FRICKIN' quick!! ... not sure why I had to make an appt to wait for 2 hrs for an oil change... I'll sit here this time and wait ... but this is ridiculous... never coming back to this dive... More

Do not use Ford I inherited this car from my father and it has been the biggest disappointment. My father hardly drove it the two years prior yet right after I took o I inherited this car from my father and it has been the biggest disappointment. My father hardly drove it the two years prior yet right after I took over the car, the warranty was over and the engine completely stopped working. I started getting Engine Fault errors and the car would shake and sort of stall while driving. Very scary! I took it into the dealership and the car was one week past warranty and they said it was wired incorrectly in the factory and would cost me close to $1,000 to repair. It is now approximately 3 months later and the EXACT same scenario is currently taking place. I have had the Engine Fault warning on my car all week and while I don't know the synopsis yet, it's currently at the dealer, I can guarantee it will be another major fix. Last time I called dealership supervisors and managers to try to get them to come down significantly in price since it was clearly a manufacturer error and they conveniently never were available or never called back. I called every day for a month. Needless to say I will be trading this car in and NEVER purchasing a Ford again. More

Brent Rogers did a great job After doing some research, I narrowed my preferences down to a Ford F-150 and a Dodge Ram. I went online and saw that Longmont Ford had a good invento After doing some research, I narrowed my preferences down to a Ford F-150 and a Dodge Ram. I went online and saw that Longmont Ford had a good inventory of F-150's. I went to the dealership and Brent Rogers greeted me. I gave him some ideas as to what I was looking for and we proceeded to test drive a few trucks. I can't stand high pressure salesman and was vert pleasantly surprised that Brent was my kind of guy. Brent took his time with me, was very knowledgeable about the vehicles and the systems and I never felt that he was pushing for a sale. I came back three times before I ended up by a F-150 from Brent. I love the truck and highly recommend Brent. More

2015 Ford Focus I bought my car on 12/30/16 from the sales man Bryce Benson he was very helpful in choosing the car that was right for me. I would highly recommend an I bought my car on 12/30/16 from the sales man Bryce Benson he was very helpful in choosing the car that was right for me. I would highly recommend anyone to go see him for a car or truck. More

Ed Trejo rocks Great experience with Ed buying a new pickup. Took the time to explain all the features and walk us through the vehicle. Delivered everything as promi Great experience with Ed buying a new pickup. Took the time to explain all the features and walk us through the vehicle. Delivered everything as promised. More