Mike Maroone Chevrolet South

Disappointed I made an appointment for an oil change last week. It took over an hour and a half for an oil change...it wasn't crowded when I got there. The servic I made an appointment for an oil change last week. It took over an hour and a half for an oil change...it wasn't crowded when I got there. The service rep said I came at a good time since there were no cars ahead of me. This is my second time getting an oil change at this location. The first time I had an oil change about a month or so ago, I was in and out within an hour. This time, not the case. When I got my car back, driver seat was reclined all the way back!! How tacky and unprofessional to do this to my seat! Very disappointed. More

Amazing service I have had all the oil changes and routine maintenance for my 2015 Silverado done here and have never been disappointed! Great service and outstanding I have had all the oil changes and routine maintenance for my 2015 Silverado done here and have never been disappointed! Great service and outstanding team would highly recommend More

Got fixed quickly It was a strange problem with my Volt where the charging cord fused to the charging outlet. At first it didn't look like it was covered, but the 100k It was a strange problem with my Volt where the charging cord fused to the charging outlet. At first it didn't look like it was covered, but the 100k Voltec warranty took care of it. They were even able to get me a replacement charging cord by the time I picked it up. More

OIL CHANGE The service was quick, efficient and honest( was told I might need filters at the start; at the end I was told the filters were still good and did not The service was quick, efficient and honest( was told I might need filters at the start; at the end I was told the filters were still good and did not need to be replaced.) No up charge for work that did not need to be done More

Employees helpful and courteous. Did not expect so many things needed to be done beyond the oil change. Don't watch much TV and a bit cold to go outside. TV sound distracting. Did not expect so many things needed to be done beyond the oil change. Don't watch much TV and a bit cold to go outside. TV sound distracting. More

Oil Change I will never go to another dealership while I am in AL Serra. They always give us top rate service and if we are not happy with something they do the I will never go to another dealership while I am in AL Serra. They always give us top rate service and if we are not happy with something they do their best to make sure to correct it. More

Gmc truck Very easy process,and great customer service.having the courtesy shuttle made life very easy to drop off and pick up my vehicle. Thank you. Very easy process,and great customer service.having the courtesy shuttle made life very easy to drop off and pick up my vehicle. Thank you. More

Service Well I came in for an oil change. I also got a free upgrade due to a faulty part I didn't know anything about, and a tire repair, I just bought my bra Well I came in for an oil change. I also got a free upgrade due to a faulty part I didn't know anything about, and a tire repair, I just bought my brand new Impala and it drives like a dream. Thanks to Al Serra Ill probably be able to keep it on the road for an extra 10 years.. More

Very good service Doug and the service staff did a very good job. I was concern about a "thump" noise in the front end of the car and they found and repaired a sway-ba Doug and the service staff did a very good job. I was concern about a "thump" noise in the front end of the car and they found and repaired a sway-bar problem. More

Awesome timing on the service and recall. service was excellent and I didn't have to wait long. Not to mention service called to make sure I was happy with the service. service was excellent and I didn't have to wait long. Not to mention service called to make sure I was happy with the service. More