Mike Kelly Chevrolet-Cadillac Inc
Butler, PA
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38 Reviews of Mike Kelly Chevrolet-Cadillac Inc
Poor communication. Had my care for two weeks before it was finished after being told it would only take 2-3 days. Got my car back and then it was leaking antifreeze, to Had my care for two weeks before it was finished after being told it would only take 2-3 days. Got my car back and then it was leaking antifreeze, took it back and they charged me $150 to diagnostic it. Refused to fix what they caused now my car is in non working order and will cost alot to fix it. Only 4 years old. I will never go to this dealer again and buy anything or have work done. More
Waked into the dealership and it was very calm and very friendly. Lisa was our salesperson and she let me test drive an Equinox, which is what I was interested in. She and her manager did work on finding m friendly. Lisa was our salesperson and she let me test drive an Equinox, which is what I was interested in. She and her manager did work on finding me a car with the options I wanted since they didn’t have available what I wanted. Many dealerships were very low on their stock so they ordered exactly what options I wanted. I’m very happy with my new Equinox, with Lisa and the entire staff. It was nice not being pressured or feeling I wasn’t important to them. I will return to Mike Kelly Chevrolet-Cadillac, even though there is another Chevrolet dealership closer to me. More
They kept our car for 8 days to only put a new battery in it . We had to leave several messages but they rarely contacted us about what they were doing, if anything. The car sat there for a week, and they it . We had to leave several messages but they rarely contacted us about what they were doing, if anything. The car sat there for a week, and they never offered a rental car or any word of what was going on. Very poor way to handle a business. We will not buy another car there. They used covid and the shortage of parts and short of help as an excuse. How long does it take to return a call and tell you what's up with your car? A week, I guess. It should take less than a half hour to change a battery and hook it up to a monitor to check for any other issues. They do that all the time at advance auto. More
Do not go here!!! I bought my car a year ago have had problems since im there 2-3 times a month the problem was never fixed they have had me do 3 oil consumptions all to discover thats not it .noone will problems since im there 2-3 times a month the problem was never fixed they have had me do 3 oil consumptions all to discover thats not it .noone will help fix the issue or the fact that they sold me the car and it had problems not even a week after . They give you the run around im convinced not one person there knows whats going on or just doesnt care about their customers! Its now to the point it broke down and it was towed there and there it sits until they get to it! They have been trying to fix my jeep for almost a year and now im left with no car or rental for atleast a week! What they get away with is sickening! More
The service department is hands down the best. Always greeted with a smile. It’s nice to see all women in the service department. Denise, Kristen, and Janine are always a pleasure! greeted with a smile. It’s nice to see all women in the service department. Denise, Kristen, and Janine are always a pleasure! More