Mike Erdman Nissan

Traded in a 2003 Jaguar, could not get decent service in our are. Usually waited till we we up in North Jersey to have car serviced. If Mike Erdman had a Jaguar dealership here in our area would have purcha our are. Usually waited till we we up in North Jersey to have car serviced. If Mike Erdman had a Jaguar dealership here in our area would have purchased another from them. Car we did purchase was a Nissan Rouge which is fantastic to drive and service has been a great exparience. More

Tommy Blair did an excellent job fixing my 2004 Titan LE, even gave me a free loaner car. He worked very well with the insurance adjuster to speed the process, but to make sure my Titan was fixed correctly. even gave me a free loaner car. He worked very well with the insurance adjuster to speed the process, but to make sure my Titan was fixed correctly. Thanks again to Mike Erdman and Tommy Blair. We just recently bought a new Nissan Altima from Carton (Mike Erdman sales). We have a Nissan dealer 6 miles from my house, but ALWAYS only go to MIke Erdman! Thanks, David and Patty Wright Indialantic, FL More

I have purchased all my cars here for over 20 years so when my car was damaged, there was no other body shop that I trusted to do the work. The staff was friendly, efficient and met all time frames. They when my car was damaged, there was no other body shop that I trusted to do the work. The staff was friendly, efficient and met all time frames. They kept me advised of the progress of the work and promptly notified me of any change in the promised date. Everyone did a great job of making a difficult, stressful situation bearable. Many thanks to Tommy, Wilma, Cindy, Lee, Richard and anyone else for their efforts! More

This is the third car in ten years that we have bought at this dealership. We have always found the salesmen and service department to be friendly and caring. Of course, I feel I paid a good price for my l this dealership. We have always found the salesmen and service department to be friendly and caring. Of course, I feel I paid a good price for my latest car, or I wouldn't have completed the sale. Hopefully, this car will please us as the past two continue to. Thanks to the service department for keeping my family autos up and running! More

I had purchased my car at your dealership. I had lost a piece of molding on the windshield, which flew off while driving on I-95. I tried to have fixed cheaply going to many places, unsuccessfully. Then piece of molding on the windshield, which flew off while driving on I-95. I tried to have fixed cheaply going to many places, unsuccessfully. Then I went to your dealership as I purchased the car there originally. Vicki took me to Ron, who found the unusual part on his computer and ordered the part. It came in quickly, and I was called when it came in. I drove to the dealership, and I do not live nearby and was on the way out of town for the holidays, and they had my car fixed quickly. I was very pleased with the whole experience and will come back next time I have a car need. More

When my wife went in for the 15000 mile check up and she was offered the 400$ package. She thought that she needed the 400$ package to keep up the warranty. At this time, 400$ for a checkup just could not b was offered the 400$ package. She thought that she needed the 400$ package to keep up the warranty. At this time, 400$ for a checkup just could not be done. I went back in and told them that all I wanted was the oil change and tire rotation, under 70$. They changed the order but did not seem to happy about it. I called the dealership the next day and talked to Kelly, the head of maintance, to see just what I needed to have done to keep my warranty up to date. Kelly was very nice and told me that what I was doing was just fine,and that if more was need done, he would tell me just what I needed at 30000 and 45000 miles to keep the car safe to drive and keep the warranty up, but not send me to the poor house. I have a 7 year old truck and after we pay this car off this year, it is my turn to get somthing new. After the little misdirection this time with the 400$ package,this dealership would not be in the top 2 or 3 places to buy a new car. I am not saying they did anything REALLY wrong, but my wife will never trust them not to try to sell her something she does not really need. But after talking to Kelly, This Dealership just went back to the top of my list. My wife still will not ever turn the car in for the checkup, More

I have been coming to Mike Erdman Cadillac for service many years and I have no qualms at any time working with Vicki Finder as my advisor. Miss Finder is very pleasant and friendly. I have not been asked many years and I have no qualms at any time working with Vicki Finder as my advisor. Miss Finder is very pleasant and friendly. I have not been asked to do any additional service on my Cadillac that I did not initiate. I would like to compliment Mike Erdman Cadillac on the new waiting area close to the service area. This new location adds another reason I can pass the time more pleasantly waiting for my vehicle to return. More

I did not purchase my vechile at Mike Erdman's but have had it serviced with them since the very first oil change about three years ago. From day one I have worked with Vicki Finder a customer service man had it serviced with them since the very first oil change about three years ago. From day one I have worked with Vicki Finder a customer service manager who has always proven to be extremely professional and forthright. She certainly is a valuable asset to the dealership in building good customer relationships. Since my experiences have always been very positive I would not hesitate when looking for my next vechile to see what their sales department has to offer. More

Both people I dealt with in the body shop (Wilma and Cynthia) were rude and unpolite. I work in customer service myself and understand the importance of dealing with and retaining customers. I know th Cynthia) were rude and unpolite. I work in customer service myself and understand the importance of dealing with and retaining customers. I know they also had to deal with my insurance company, which may not have been pleasant. However that should not have been a reflection on the way they treated me. I was very unsatisfied with their attitudes and would not give them any business in the future, nor would I recommend them to anyone else. I took my vehicle to them assuming they would provide quality workmanship as the OEM, they did not do any sort of explaination as to the work performed and didn't even show me where my car was when I came to pick it up. I couldn't be more displeased. More

Billy Stevens, service department, is exceptional. Billy is professional and personable. He is has always been there to help me out in my predictaments(nails in my tires) although the cost to repair seemed is professional and personable. He is has always been there to help me out in my predictaments(nails in my tires) although the cost to repair seemed a little high, I would'nt take my car anywhere else. I know I can trust the SD to do the best work possible when it comes to maintenance. More