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Mike Castrucci Ford of Alexandria

Alexandria, KY

4.3
591 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are: Mike Castrucci Ford Milford Mike Castrucci Ford Lincoln of Alexandria Mike Castrucci Chevrolet Matt Castrucci Honda Matt Castrucci Nissan Matt Castrucci Mazda Matt Castrucci Kia Steve Castrucci Suzuki We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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7400 Alexandria Pike

Alexandria, KY

41001

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Showing 591 reviews

February 01, 2022

So unhappy with the purchase of my vehicle from this dealership. I would walk before looking for a vehicle there. The sales lady lied to me just to make a sale. I really got screwed by them and still ow More

by dylannat16
Price
Recommend Dealer
No
Employees Worked With
Don't remember her name
Feb 03, 2022 -

Mike Castrucci Ford of Alexandria responded

Hi Dylan, thank you for taking the time to share your feedback. We are sorry to hear about your concerns. Please know that we strive to make every experience at Mike Castrucci Ford Alexandria a positive one. We would like the opportunity to discuss your experience. If you would be willing to talk further, please contact us at (855) 299-1953 at (Phone # or email). We look forward to gaining your support in the future!

Feb 04, 2022 -

dylannat16 responded

I would be willing to talk to you. If you send me your name and phone number I will call you. My name is James Powell Jr. Dylan is my son

January 09, 2022

Andrew and Jeremy are the best the whole staff made me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me More

by catrinaanderson859
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew , Matthew Stratton, Jeremy Huffman
Jan 10, 2022 -

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

September 19, 2021

Roger Lyons was one of the most professional, easy to work with salespeople I have dealt with. Quickly answered our questions and made us feel comfortable through the entire process. More

by klrace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

August 08, 2021

I would like to thank Roger with Mike Castrucci Ford. I have spent over a year looking for over a year for a 250. I should have talked to him a year sooner. Great guy and great dealership. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Mike Castrucci Ford of Alexandria responded

Hi Brian, congratulations on your 250! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

August 05, 2021

Roger Lyons was Amazing to work with, he went above and beyond dealing with our questions. I was on phone with him asking questions while my husband was in person asking even more questions and he was ver More

by shirleystull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Mike Castrucci Ford of Alexandria responded

Thank you, Shirley, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

August 02, 2021

Roger made buying a truck one of the easiest purchases I have ever made. He did not sell me he helped me through the entire process. He knew my time constraints and made it happen! He truly went above and b More

by Gfeldkamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

July 28, 2021

Awesome customer service from Roger and the gang at Castrucci in Alexandria! One of the best dealerships I’ve been to! I hope Roger gets promoted because he was superb! More

by chippratt2882
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

July 28, 2021

Best car buying experience I have ever had. Roger was responsive and so easy to work with. He answered my questions quickly and closed the deal. I highly recommend Roger and the team at Mike Castrucci More

by AImee H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mike Castrucci Ford of Alexandria responded

Good morning Almee, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

July 04, 2021

Best experience with Roger Lyons. Very patient and very helpful. Took the time to make sure we were comfortable in all aspects of our trade in and purchase. By the way we love our Aviator! More

by barbeq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mike Castrucci Ford of Alexandria responded

Congratulations on your Aviator! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

June 29, 2021

Roger Lyons was great to work with and made this whole experience very positive. My wife and I had visited several dealerships looking for the right vehicle and deal. Roger communicated very well with us, More

by coope3006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Mike Castrucci Ford of Alexandria responded

Thank you for sharing your experience! Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

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