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Mike Castrucci Ford of Alexandria
Alexandria, KY
591 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are:
Mike Castrucci Ford Milford
Mike Castrucci Ford Lincoln of Alexandria
Mike Castrucci Chevrolet
Matt Castrucci Honda
Matt Castrucci Nissan
Matt Castrucci Mazda
Matt Castrucci Kia
Steve Castrucci Suzuki
We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 591 reviews
July 30, 2022
Shady GM and FM. Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, I attempted to get the key. Then all of a sudden I get my phone blow up, stating, “ I stole the vehicle” they even called the Army like I did something wrong. Unconscious bias, racist, and prejudice, would accurately depict the managerial team. More
by DT2
July 28, 2022
Great all-around service! Matt was honest, easy to work with and exceptional knowledge of every question I had, Matt even followed up with me a week after the purchase to see Matt was honest, easy to work with and exceptional knowledge of every question I had, Matt even followed up with me a week after the purchase to see how I was enjoying the truck and not to hesitate with any questions. I instantly felt right at home in the office, everyone I spoke with was friendly and outgoing with great attitudes! Even doing the paperwork was a breeze and simplified explaining each page with full detail. I've purchased many vehicles over the years, and this was in no comparison the best experience I've had to date. I would definitely recommend Mike Castrucci Ford of Alexandria and Matt Stratton to anyone in the market for a vehicle, keep up the great work! More
by wilcoxdj2000
Employees Worked With
Matthew Stratton
June 15, 2022
Great customer service! ! Bought a used car and traded in a car in under 2 hours! ! Bought a used car and traded in a car in under 2 hours! More
by Shelby Sanders
Employees Worked With
Other Employees :
Kenton Shoemaker, Jeremy Huffman
June 14, 2022
Very helpful sales associates who weren't pushy but genuinely wanted to help you find the right car. Will definitely be back to the Alexandria store. genuinely wanted to help you find the right car. Will definitely be back to the Alexandria store. More
by Brad
Employees Worked With
Matthew Stratton
May 12, 2022
This dealership listened to what was going on with my vehicle. They did not ignore or dismiss any of my concerns. They went above and beyond. SERIOUSLY thank you for the help! vehicle. They did not ignore or dismiss any of my concerns. They went above and beyond. SERIOUSLY thank you for the help! More
by kattkooper
Employees Worked With
Patrick
February 27, 2022
I had an amazing experience at Mike Castrucci Ford and Lincoln in Alexandria. I bought my dream car with the help of one of the most amazing salesmen I have ever worked with. Tha k you Russell!! And thank Lincoln in Alexandria. I bought my dream car with the help of one of the most amazing salesmen I have ever worked with. Tha k you Russell!! And thank you Mike Castrucci!! More
by Tmmrn70
Employees Worked With
February 10, 2022
Put a review on the other day about my 2017 explorer. I am glad to say I have been contacted by Bill the service manager and he agreed with me and made it right. Thank you I will be glad to go back to givi am glad to say I have been contacted by Bill the service manager and he agreed with me and made it right. Thank you I will be glad to go back to giving them Five stares like I always have. More
by Flach86
Employees Worked With
