Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We decided on a whim that we wanted a Bronco. We didn't want the hassle of sitting @ the dealership all day and wait and haggle. Our salesperson, Rodney Hutson, made this transaction as seamle We didn't want the hassle of sitting @ the dealership all day and wait and haggle. Our salesperson, Rodney Hutson, made this transaction as seamless and easy as possible. I talked to him over the phone, he gave me the car numbers to look up online, we came in, and within hours we were in our new Bronco, and he had taken over our TWO car payments. We have had service here before, and they were great. Now I will be buying all our cars there also!! And we LOVE our 2023 Ford Bronco Big Bend. My wife has that top down all the time. It is just a FUN SUV to drive, and way beefier than the Bronco Sport we had. Rodney Hutson was GREAT, and the Finance guy Nick got all the paperwork done so fast, but explained everything to a T. More
Rob my salesman was the best! He helped me tremendously thru my buying experience!! I’ll be sending more customers your way!! Thanks jeff He helped me tremendously thru my buying experience!! I’ll be sending more customers your way!! Thanks jeff More
Great place to purchase a vehicle from. Fast friendly and very helpful. Andrew was my salesman. I’ll be buying a truck for my next purchase from him. Fast friendly and very helpful. Andrew was my salesman. I’ll be buying a truck for my next purchase from him. More
The entire staff was so professional. From Brian to Tom to the employees passing me by. My wife saw the van she wanted and without hesitant your team made it happen. From Brian to Tom to the employees passing me by. My wife saw the van she wanted and without hesitant your team made it happen. More
I ordered a vehicle and was assured that some of the options I asked for were standard. However when the vehicle arrived they didn’t have those options. options I asked for were standard. However when the vehicle arrived they didn’t have those options. More
This dealership has scammed me out my first car I was buying myself my 16th birthday I started saving money since I was just for this and they took all of it for a car then never gave me a title. Who doe buying myself my 16th birthday I started saving money since I was just for this and they took all of it for a car then never gave me a title. Who does that to someone? More
Great place to buy a car! No pressure! Nice people! They took great care of me, and for the first time I can say I look forward to working with them again! No pressure! Nice people! They took great care of me, and for the first time I can say I look forward to working with them again! More
Everything went very smoothly, and sales people were very professional. This was the second vehicle I have bought here , and plan to again. professional. This was the second vehicle I have bought here , and plan to again. More
Roger awesome sales person took time for me found me an excellent car for my mom excellent car for my mom More
Shady GM and FM. Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, Stay away from this dealership. Condescending xxxxxx. Nick Rauch and the GM. After getting a vehicle from here, I was promised a key, several times, I attempted to get the key. Then all of a sudden I get my phone blow up, stating, “ I stole the vehicle” they even called the Army like I did something wrong. Unconscious bias, racist, and prejudice, would accurately depict the managerial team. More