Mike Castrucci Ford of Alexandria

Took my 2020 f150 here for transmission issues. It was still under Ford's power train warranty. They supposedly fixed it. Called a few weeks later to explain that the issue was not fixed. They It was still under Ford's power train warranty. They supposedly fixed it. Called a few weeks later to explain that the issue was not fixed. They told me it would be another 4 months before they could look at it again. They did say if I wanted to drop my truck off they could try to squeeze it in but it would be a minimum 3 weeks before they could look at it and I would be without a vehicle until. Ridiculous that they didn't fix it the first time and expected me to just be without a vehicle for weeks or wait another 4 months. More

Great Job done By my sales person Mike Rouch he was very knowledgeable and through. knowledgeable and through. More

The used car department was great to work with. Everything was straight forward and no hassles. Great experience overall Everything was straight forward and no hassles. Great experience overall More

It was wonderful working with the team at Mike Castrucci. They were efficient, knowledgeable, and friendly. It was a seamless purchasing experience. I recommend them to anyone. They were efficient, knowledgeable, and friendly. It was a seamless purchasing experience. I recommend them to anyone. More

The dealship was great to work with the salesman was able to answer all of me question. to answer all of me question. More

The level of professionalism and customer care at Mike Casstrucci Ford of Alexandria is unmatched! Rodney made sure our two-car purchase was seamless and the deal could not be matched by any other dealers Casstrucci Ford of Alexandria is unmatched! Rodney made sure our two-car purchase was seamless and the deal could not be matched by any other dealership! We were in the final stages of the contract when the finance manger came out to tell me that he found better savings than I had originally agreed to. He took the extra step to find the savings and to keep me informed to ensure I understood and there were no surprises in the last steps. As long as they keep treating me well, this will be the only dealership to have my business. More

Viewed vehicles thru their website. Was contacted the following day. The car we wanted to see was ready when we arrived. Everything was done that day.The entire process was stressless. Was contacted the following day. The car we wanted to see was ready when we arrived. Everything was done that day.The entire process was stressless. More

All around great place and service. They get you test driving right away and go over all the details throughout the buying process. They go over all the features of the vehicle and help They get you test driving right away and go over all the details throughout the buying process. They go over all the features of the vehicle and help you set them up also! More

I recently went to look at getting a used truck. I met Andrew Wilburn who showed me a few trucks he had and I found the truck I’ve been looking for. I got a great price for my trade as well. Then I I met Andrew Wilburn who showed me a few trucks he had and I found the truck I’ve been looking for. I got a great price for my trade as well. Then I met Jeff Brown to close the deal and he provided me with a worry free full warranty at a reasonable price. Overall a great experience at Mike Castrucci Ford. I highly recommend them: More

Salesman Matt Stratton was right on with everything that I wanted to know about the vehicle and any questions I had. Finance department was great also. Thanks guys. Dave I wanted to know about the vehicle and any questions I had. Finance department was great also. Thanks guys. Dave More