
Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Love my new Edge. Great experience buying it and now driving it! Plan on sticking with Ford until I don't drive anymore. Would go back to Ryan! Great experience buying it and now driving it! Plan on sticking with Ford until I don't drive anymore. Would go back to Ryan! More
Our salesman Greg Risch was very helpful in getting us the deal we were happy with on our new F150. The dealership was very easy to work with. This is the third vehicle we have purchased from the dealersh the deal we were happy with on our new F150. The dealership was very easy to work with. This is the third vehicle we have purchased from the dealership. We have been happy with the sales and service departments. More
Took my 2020 f150 here for transmission issues. It was still under Ford's power train warranty. They supposedly fixed it. Called a few weeks later to explain that the issue was not fixed. They It was still under Ford's power train warranty. They supposedly fixed it. Called a few weeks later to explain that the issue was not fixed. They told me it would be another 4 months before they could look at it again. They did say if I wanted to drop my truck off they could try to squeeze it in but it would be a minimum 3 weeks before they could look at it and I would be without a vehicle until. Ridiculous that they didn't fix it the first time and expected me to just be without a vehicle for weeks or wait another 4 months. More
Great Job done By my sales person Mike Rouch he was very knowledgeable and through. knowledgeable and through. More
It was wonderful working with the team at Mike Castrucci. They were efficient, knowledgeable, and friendly. It was a seamless purchasing experience. I recommend them to anyone. They were efficient, knowledgeable, and friendly. It was a seamless purchasing experience. I recommend them to anyone. More
The level of professionalism and customer care at Mike Casstrucci Ford of Alexandria is unmatched! Rodney made sure our two-car purchase was seamless and the deal could not be matched by any other dealers Casstrucci Ford of Alexandria is unmatched! Rodney made sure our two-car purchase was seamless and the deal could not be matched by any other dealership! We were in the final stages of the contract when the finance manger came out to tell me that he found better savings than I had originally agreed to. He took the extra step to find the savings and to keep me informed to ensure I understood and there were no surprises in the last steps. As long as they keep treating me well, this will be the only dealership to have my business. More
Viewed vehicles thru their website. Was contacted the following day. The car we wanted to see was ready when we arrived. Everything was done that day.The entire process was stressless. Was contacted the following day. The car we wanted to see was ready when we arrived. Everything was done that day.The entire process was stressless. More
All around great place and service. They get you test driving right away and go over all the details throughout the buying process. They go over all the features of the vehicle and help They get you test driving right away and go over all the details throughout the buying process. They go over all the features of the vehicle and help you set them up also! More