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Mike Castrucci Ford of Alexandria

Alexandria, KY

4.3
591 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are: Mike Castrucci Ford Milford Mike Castrucci Ford Lincoln of Alexandria Mike Castrucci Chevrolet Matt Castrucci Honda Matt Castrucci Nissan Matt Castrucci Mazda Matt Castrucci Kia Steve Castrucci Suzuki We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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7400 Alexandria Pike

Alexandria, KY

41001

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Showing 591 reviews

November 06, 2023

Love my new Edge. Great experience buying it and now driving it! Plan on sticking with Ford until I don't drive anymore. Would go back to Ryan! More

by rmorriso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mike Castrucci Ford of Alexandria responded

We are so happy to learn about your amazing experience! It was truly a pleasure serving you, and we hope to see you again!

October 30, 2023

Our salesman Greg Risch was very helpful in getting us the deal we were happy with on our new F150. The dealership was very easy to work with. This is the third vehicle we have purchased from the dealersh More

by keithworkman12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Risch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mike Castrucci Ford of Alexandria responded

We’re so glad that Greg provided you with an excellent experience, Keith. We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

October 09, 2023

Took my 2020 f150 here for transmission issues. It was still under Ford's power train warranty. They supposedly fixed it. Called a few weeks later to explain that the issue was not fixed. They More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Klotter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Mike Castrucci Ford of Alexandria responded

Thank you, Adam, for your feedback. Your concerns are very important to us and we will do our best to resolve the issue as soon as possible. The appropriate associate will be reaching out to you, if not already. We look forward to gaining your support in the future.

October 01, 2023

Great Job done By my sales person Mike Rouch he was very knowledgeable and through. More

by m.oday1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Routt
Oct 02, 2023 -

Mike Castrucci Ford of Alexandria responded

We always love bringing our customers the kind of service and level of care that they deserve. We take pride in crafting that personal relationship with you to bring you the automotive answers you need!

September 28, 2023

The used car department was great to work with. Everything was straight forward and no hassles. Great experience overall More

by Eric Carter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenton shoemaker
Oct 02, 2023 -

Mike Castrucci Ford of Alexandria responded

We are so happy to hear that you had a great experience with us, Eric! We truly appreciate your business and look forward to your next visit!

September 10, 2023

It was wonderful working with the team at Mike Castrucci. They were efficient, knowledgeable, and friendly. It was a seamless purchasing experience. I recommend them to anyone. More

by Dlildot
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Risch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Mike Castrucci Ford of Alexandria responded

Thank you so much for leaving such a fantastic review! We are ready to continue meeting that standard time after time that you visit us.

August 08, 2023

The dealship was great to work with the salesman was able to answer all of me question. More

by donald_alexander
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney
Aug 09, 2023 -

Mike Castrucci Ford of Alexandria responded

Thank you, Donald, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

July 08, 2023

The level of professionalism and customer care at Mike Casstrucci Ford of Alexandria is unmatched! Rodney made sure our two-car purchase was seamless and the deal could not be matched by any other dealers More

by brian.melton45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney
Jul 10, 2023 -

Mike Castrucci Ford of Alexandria responded

Hi, Brian! We are so happy to hear that you had a great experience with Rodney and the team! Your loyalty means a lot to us and we hope to continue to serve you well in the future.

July 08, 2023

Viewed vehicles thru their website. Was contacted the following day. The car we wanted to see was ready when we arrived. Everything was done that day.The entire process was stressless. More

by macdaddy4x3
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ruebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Mike Castrucci Ford of Alexandria responded

We really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

July 08, 2023

All around great place and service. They get you test driving right away and go over all the details throughout the buying process. They go over all the features of the vehicle and help More

by montecinosleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone working the showroom was helpful!, Mike Routt
Jul 10, 2023 -

Mike Castrucci Ford of Alexandria responded

We are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

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