Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 590 reviews
Great salesman great service dept. Mike is a straight forward salesman. Easy to talk to. He is fast at getting to the point on pricing. No xx. As always do your pricing research. Th Mike is a straight forward salesman. Easy to talk to. He is fast at getting to the point on pricing. No xx. As always do your pricing research. Then talk to Mike. He will make happen! I’ll buy Fords and Lincoln’s thru Mike again. I like the dealership : clean, professional, well organized, everyone knows their job and they do it well. More
Great customer service! We stopped in to browse at Mike Castrucci and encountered Mike Routt on the lot. He was super friendly and knowledgeable! So easy to talk to and nev We stopped in to browse at Mike Castrucci and encountered Mike Routt on the lot. He was super friendly and knowledgeable! So easy to talk to and never pressured us to buy right now like we got from some other dealers in the area we spoke to. I would call Mike again in a heartbeat! More
Overall great experience! Mike Routt is the guy to see!! He made my experience with selecting a new vehicle quick & easy!! What a unique & funny guy! He is an asset to this dea Mike Routt is the guy to see!! He made my experience with selecting a new vehicle quick & easy!! What a unique & funny guy! He is an asset to this dealership. More
Best dealership in Cincinnati I got a new Fusion from Mike in September but was in a wreck and it got totaled. Everyone at the dealership helped me through the process to get it re I got a new Fusion from Mike in September but was in a wreck and it got totaled. Everyone at the dealership helped me through the process to get it replaced. My new Fusion is just like the one I lost and I couldn't be happier with Castrucci Ford. More
Lease Renewal We have leased Ford Escapes through Jeff Chesser twice already with Mike Castrucci Lincoln and Ford of Alexandria, and it was time to renew our leas We have leased Ford Escapes through Jeff Chesser twice already with Mike Castrucci Lincoln and Ford of Alexandria, and it was time to renew our lease for a third car. Another Escape, of course! We made an appointment with Jeff for a day convenient for us, and he was waiting for us at the dealership with a few Escapes all ready for test drives, and quickly found some more per my color requests. He even suggested that we might be interested in another make, a hybrid, but we wanted to stick with the Escape. He managed to keep the terms of our lease the same, and we drove home in a 2018 slightly upgraded model within an hour and a half. The paperwork and our existing plate transfer was quickly done by their very efficient finance department. We were also introduced to their maintenance department...great idea! We will be happy to continue doing business with Mike Castrucci, Jeff Chesser and Ford for years to come. More
Best service center My car was schedule for repair and oil change. It was finished 1 day earlier than expected. They treat me and my mustang like a queen. My car was schedule for repair and oil change. It was finished 1 day earlier than expected. They treat me and my mustang like a queen. More
A great place to buy a car, truck, or suv You want to buy a new or used vehicle? Mike castrucci Ford in Alexandria is the best place to go great prices and great people. You want to buy a new or used vehicle? Mike castrucci Ford in Alexandria is the best place to go great prices and great people. More
Best Customer Service! After shopping at many different locations, the car that was perfect for me, was at Mike Castrucci Ford in Alexandria. The sales team there was aweso After shopping at many different locations, the car that was perfect for me, was at Mike Castrucci Ford in Alexandria. The sales team there was awesome, the experience was so painless and I left with my new car on Friday night. Friendly, Knowledgeable and Easy to work with, three of the most important factors of any team, can be found at Mike Castrucci in Alessandria. Thank you to Matt and Jeremy for my new car that I absolutely love!!! More
Outstanding Customer Service We worked with Mike Routt at Castrucci Ford in Alexandria, and we couldn't be more pleased with Mike's customer service. He is a no xx straight forwar We worked with Mike Routt at Castrucci Ford in Alexandria, and we couldn't be more pleased with Mike's customer service. He is a no xx straight forward salesman who really paid attention to our needs. He was able to provide several options and routes with our given price range and the type of vehicle we were looking for. He clearly explained every detail to us and was happy to answer any and all questions. Unless I win the lottery and can buy a Ferrari, I won't buy a car anywhere else than Castrucci. More
Purchased a new Flex We encountered Friendly and professional staff at Mike Castrucci Ford. Nathan and Mike were knowledgeable and enthusiastic about the Fird Flex we want We encountered Friendly and professional staff at Mike Castrucci Ford. Nathan and Mike were knowledgeable and enthusiastic about the Fird Flex we wanted to purchase More