Mike Castrucci Ford of Alexandria

I dealt with Kenton Shoemaker. He was professional and pleasant to work with. No pressure, no hard sell. Very patient, answered my questions, responded to my texts and overall was very helpful. pleasant to work with. No pressure, no hard sell. Very patient, answered my questions, responded to my texts and overall was very helpful. More

I was skeptical at first to go to a dealership as my credit isn't the best but they worked with me to get me into a great vehicle with affordable payments. Roger was amazing! credit isn't the best but they worked with me to get me into a great vehicle with affordable payments. Roger was amazing! More

Got what I was looking for Had a great experience. Mike helped me out and was great to work with. Took a look at some rangers and drove off the lot with one. Had a great experience. Mike helped me out and was great to work with. Took a look at some rangers and drove off the lot with one. More

Overall good experience buying my SUV. Britt was not pushy at all and allowed me to test drive multiple vehicles until i found the right fit for me. I also worked with the manager himself as well as ano pushy at all and allowed me to test drive multiple vehicles until i found the right fit for me. I also worked with the manager himself as well as another salesman Kenton, all of which were very easy going individuals and a pleasure to work with. The only complaint I have is nobody has gotten back to me about my spare key they were supposed to be looking for, as well as the navigation system that is not working. Looking back on the paper work I signed with finance, I signed a paper about key protection, and the only way that they are able to sell me key protection is if I have atleast 2 keys. I only have my one. So this is frustrating because I live 45 minutes away and I can’t just swing by and bug them about finding my spare key as well as fixing my navigation. More

Mike was very wonderful to work with, I told him what I was looking for and he delivered!! So happy with my Ford F-150 was looking for and he delivered!! So happy with my Ford F-150 More

I was in desperate need of a vehicle I had 2 SUVs in mind Andrew Wilburn was professional but at the same time down to earth. Got the SUV I wanted and was able to negotiate a great Cash price. Thanks Andrew Andrew Wilburn was professional but at the same time down to earth. Got the SUV I wanted and was able to negotiate a great Cash price. Thanks Andrew for making it a Painless Process More

I’ve been looking at Mustangs for my son for weeks. I drove two hours because they had the lowest prices. I was skeptical and thought I would drive the distance and then there would be a bunch of hidden drove two hours because they had the lowest prices. I was skeptical and thought I would drive the distance and then there would be a bunch of hidden cost or fine print but there wasn’t. I couldn’t believe it. Mike Routt told me that’s not how he does business and I was really taken back when everything was just as he said it would be. He and Bryan Smith actually gave me a better deal than we had discussed on the phone. I was actually pretty belligerent with Bryan because I swore I was right and I now know I wasn’t. He gave me an option that actually saved me thousands. The process was quick and easy and it may have been the easiest car purchase that I have ever made. When it was time to leave I seen what kind of guy Mike really was. We had kept him past quitting time and we were going to head home. Mike came out and he and my son sat in the car as Mike took the time to show him all of the cool features and helped him set up his radio. My son was overjoyed and I could tell that Mike was just as excited to show him all the bells and whistles. He stayed at least 45 minutes after they were closed. I have bought a lot of cars and never have I had someone stay and go over anything with me Exspecially after the deal was done. The two hour drive was definitely worth it. I would really like to buy local and give them opportunities but when it all comes down to it I have to do what’s best for us and the benefits of the drive are definitely worth it. More

Britt was very helpful in allowing me to take car to get looked at by outside mechanic. Wasn’t pushy at all. Would readily recommend. looked at by outside mechanic. Wasn’t pushy at all. Would readily recommend. More

Chris was awesome! He helped us get into a nice, safe, beautiful vehicle very quickly! If and when we are in the market to buy another vehicle we will most definitely be giving him a call! Thanks Chris beautiful vehicle very quickly! If and when we are in the market to buy another vehicle we will most definitely be giving him a call! Thanks Chris More

Roger listened to our needs and helped us find the perfect first car for our son. He answered all questions and wasn’t a bit pushy just trying to get a sale. But best of all, he got us a good payment perfect first car for our son. He answered all questions and wasn’t a bit pushy just trying to get a sale. But best of all, he got us a good payment that fit well within our budget. We will definitely return to him for used car sales, if needed, in the future. More