Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The service department is what makes the dealership they have taken good care of me have taken good care of me More
Everyone there is always very pleasant and helpful. I have never had a bad experience at Mike Castrucci. I have never had a bad experience at Mike Castrucci. More
Car was in good condition, trade went okay. I felt that they loaded the dealership cost to a price equal to my trade in value. Out the door the car cost to much and I never got anything for m I felt that they loaded the dealership cost to a price equal to my trade in value. Out the door the car cost to much and I never got anything for my trade in. I asked 700 and the dealership cost equaled that. You call that loading up and fat. They were very fat. I would say no more than 250 dollars for dealership cost out the door. That would leave 450 dollars for my trade in and their asking price of 2999.00. Making my cost about 25,500 with my trade in. They asked how much I wanted for my trade in and then they increased the dealership cost equal to that. Therefore I dropped the rating to three stars rather than five. I agree to pay sales tax which is six percent or near. That would have equal to about 170 dollars. Then I would have paid 130 dollars on the transfer fees. That would have left 400 dollars of my asking price for my trade in of 700 dollars. Making my final cost about 2600 dollars. More
Great customer service from the advisors. Quick turn around, upfront with pricing and upcoming services.. Quick turn around, upfront with pricing and upcoming services.. More
Evan Lykins is my service rep. He is great! Service techs are awesome too. They have kept my car problem free for years! Great communication. Evan is always helpful to me! He is great! Service techs are awesome too. They have kept my car problem free for years! Great communication. Evan is always helpful to me! More







