Midwest Superstore
Hutchinson, KS
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388 Reviews of Midwest Superstore
Recalls and service They took care of our 2 recalls and service scheduled. I arrive early for my appointment. They took the truck right in and finished much earlier than They took care of our 2 recalls and service scheduled. I arrive early for my appointment. They took the truck right in and finished much earlier than expected with no charge. Even offered a loaner at no charge. However to compete with other dealership service they should think about a car detailer (vacuum) and a car wash like Eddy's Toyota in wichita. They always return a vacuumed and freshly washed car. Makes a customer feel special!!! More
Easy and stress free process Great team and excellent customer service. The entire experience was comfortable. I didn’t feel rushed or pressured in any way. Adam was laid back, bu Great team and excellent customer service. The entire experience was comfortable. I didn’t feel rushed or pressured in any way. Adam was laid back, but very professional and knowledgeable. More
Quick fast and friendly service Made an appoointment and within minutes my car was on the lift and getting worked on. From the first moment I steped into the dealership I was treated Made an appoointment and within minutes my car was on the lift and getting worked on. From the first moment I steped into the dealership I was treated with amazing customer service. They were very direct and made it very easy to understand what my vehicle needed and why. More
Prompt and courteous The service reception was very good, and they communicated to me on the status of vehicle during service. Completed in timely manner at fair price. The service reception was very good, and they communicated to me on the status of vehicle during service. Completed in timely manner at fair price. More
Good dealership Excellent service, favorable price comparison when purchased and two excellent routine folow-up maintenance care experiences. I would recommend a tri Excellent service, favorable price comparison when purchased and two excellent routine folow-up maintenance care experiences. I would recommend a trip to Hutch as worthwhile when shopping for a new car. More
Poor seevice Took vehicle in for airbag recall and checked out heater switch problem when I came back to pick up vehicle the gearshift indicator no longer worked Took vehicle in for airbag recall and checked out heater switch problem when I came back to pick up vehicle the gearshift indicator no longer worked and was stuck on the right side in low gear and will not move with the shifter is moved showed it to the service agent he went and talked to service tech who indicated it just must’ve broke As a coincidence More
Latest service at Midwest Superstore Midwest Superstore is the single best servicing dealer I have ever worked with over a long period of time. They are smart, efficient, courteous, and j Midwest Superstore is the single best servicing dealer I have ever worked with over a long period of time. They are smart, efficient, courteous, and just great people to work with. I strongly recommend them to any auto/pickup owner for service/body work. I have not seen better. Owner should take note and not mess with the works ... If it ain't broke, don't fix it! More
Recall & service checks Assisted in resolving recall problems as well as fixing some issues experienced and worked with extended warranty company to help with cost. Provi Assisted in resolving recall problems as well as fixing some issues experienced and worked with extended warranty company to help with cost. Provided estimates, and suggested service maintenance and why recommended. More
To purchase new toyota Courteous & very informative. Aimed to please. I have purchased many cars before and this was a very smooth operation. All of my previous Camry have b Courteous & very informative. Aimed to please. I have purchased many cars before and this was a very smooth operation. All of my previous Camry have been bought here also. Would recommend the dealership to everybody I know. More
Needs to get better in service department I am very disappointed in the service department at this dealership. I have four vehicle that they are servicing on a regular bases. They have yet t I am very disappointed in the service department at this dealership. I have four vehicle that they are servicing on a regular bases. They have yet to get one done right or correct. When the vehicles are checked in a the service department I have a list that I give the ticket writer. Not one time have they been complete correctly. They have a check sheet which means nothing because they check them off with out looking at the vehicle. I have found several problem and brought them to the attention of the Service Manager to no resolution. More