Midwest Superstore

Great customer service! Found my truck on line and got everything set up prior to visiting the dealership. They had the truck ready and paperwork set to go - it was very eas Found my truck on line and got everything set up prior to visiting the dealership. They had the truck ready and paperwork set to go - it was very easy and efficient - we were in and out in less than an hour. Got a great deal on a great truck! More

Service and tires Excellent service with Jim Turner who explains everything in detail. Not only do I use the services but I have purchased two sets of tires and just h Excellent service with Jim Turner who explains everything in detail. Not only do I use the services but I have purchased two sets of tires and just had them install a new battery that showed being very well used in the last five years. One set of tires was for another vehicle that I own. More

Service - 2016 Toyota Highlander My rating is based on the outstanding service by Jim Turner and his staff. This is a very friendly and dependable dealership. It is worth the drive My rating is based on the outstanding service by Jim Turner and his staff. This is a very friendly and dependable dealership. It is worth the drive from Wichita to Hutchinson. More

Not willing to deal! Was in the market for a new Toyota and found a good deal 4 hours away. I tried to deal with Midwest Toyota but they were over $2300.00 higher than th Was in the market for a new Toyota and found a good deal 4 hours away. I tried to deal with Midwest Toyota but they were over $2300.00 higher than the other dealer on the exact same car. So we drove the 4 hours for the better deal. More

Disappointed My account is screwed up big time. I will recommend if this gets fixed. Not happy with the pricing, nothing was genuinely verified or right My account is screwed up big time. I will recommend if this gets fixed. Not happy with the pricing, nothing was genuinely verified or right More

Service Center We have owned Ford Escapes for many years. In December we purchased a Honda CRV. We needed the oil changed. We could have gone to the Honda dealership We have owned Ford Escapes for many years. In December we purchased a Honda CRV. We needed the oil changed. We could have gone to the Honda dealership in town but I chose to come to Midwest Ford because of the service I have gotten in the past. I was treated cordially and respectfully. Thank you!! More

Outstanding Things were done very well and I was ahead of time. They know what they are doing. The whole staff is polite, helpful, Great Toyota Dealer. Things were done very well and I was ahead of time. They know what they are doing. The whole staff is polite, helpful, Great Toyota Dealer. More

No customer service after the appointment So I didn't get the discount I was told I was getting. And then was supposed to get a tire fixed when they found a nail. I was told they fixed the tir So I didn't get the discount I was told I was getting. And then was supposed to get a tire fixed when they found a nail. I was told they fixed the tire and I got charged for it but when I got it back there was the nail in the tire still. I tried to call in twice and left 2 messages to try to figure out the issue but no one would return my call. More

Recalls and service They took care of our 2 recalls and service scheduled. I arrive early for my appointment. They took the truck right in and finished much earlier than They took care of our 2 recalls and service scheduled. I arrive early for my appointment. They took the truck right in and finished much earlier than expected with no charge. Even offered a loaner at no charge. However to compete with other dealership service they should think about a car detailer (vacuum) and a car wash like Eddy's Toyota in wichita. They always return a vacuumed and freshly washed car. Makes a customer feel special!!! More

Easy and stress free process Great team and excellent customer service. The entire experience was comfortable. I didn’t feel rushed or pressured in any way. Adam was laid back, bu Great team and excellent customer service. The entire experience was comfortable. I didn’t feel rushed or pressured in any way. Adam was laid back, but very professional and knowledgeable. More