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Midtown Kia - Service Center

Tulsa, OK

4.1
1,860 Reviews
Call Service Center (918) 622-3160

1,860 Reviews of Midtown Kia - Service Center

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July 17, 2024

We have purchased two Kia Sportages from Midtown Kia and have always been pleased with the experience. Melissa was great to work with and she was in top of the entire process. This is our third Sportage More

by jlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Herzog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Harlan
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Jul 18, 2024 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. Congratulations on both your new Kia Sportage! Melissa and our team appreciate your business and hope to see you again soon!

July 09, 2024

Horrible experience! I will be submitting an email to KIA pertaining to the horrible service I delt with and my vehicle being left unrepaired. More

by adamsmtg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Harlan
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Jul 12, 2024 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 02, 2024

I always feel like the most important person when I walk through the front door. They provide exemplary service every step of the way! More

by amber.gwinup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Aponte, Nate Harlan
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May 03, 2024 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Amber, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

April 26, 2024

Jared took very good care of me. He was professional and very apologetic for my extra wait time and multiple trips I had to make back to the dealership. Even offered me a free car de More

by NEALZTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Higinbotham
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Apr 29, 2024 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jared delivered such a great experience!

April 24, 2024

They have great customer service, everyone was nice and patient with me. They were able to get me in and out as fast as possible. More

by Bmcclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe “spidey” hamil , Nate Harlan
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Apr 26, 2024 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2024

No communication/parts department Service technicians do not do complete service to vehicles as per Kia warranty Still waiting car detail and parts for main console. +6 months. Car was bought brand n More

by ADT262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Mabe, Tyler Ratcliff
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Apr 29, 2024 -

Midtown Kia responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again.

April 23, 2024

Had some body work done and I cannot tell it even happened. Garrett and his team at Don Thornton Collision (Midtown KIA) where very professional. Great shop very clean for a body shop. Couldn't be mo More

by www.1magnaglo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Don Thornton Collision
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Apr 24, 2024 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

April 22, 2024

Service was great! Got a quick oil change, rotated my tires & vacuumed out my car! Wouldn’t go anywhere else! Love Midtown Kia! More

by Marie.Soulful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Marie, and we look forward to working with you again.

April 22, 2024

Pleasant waiting area - Good natured employees, eager to serve. Was provided good info on recall information. Happy to visit Midtown Kia again. More

by BBRALEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREN BAYLOCK, Nate Harlan
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Apr 22, 2024 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

April 20, 2024

Staff was very friendly and the service was faster than expected, was a good experience. More

by virginia_stuerzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREN BAYLOCK
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Apr 22, 2024 -

Midtown Kia responded

Virginia, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

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