Midtown Kia

Very nice people to do business with Justin was a great sale person and Shelly Smith was a great finance manager. sale person and Shelly Smith was a great finance manager. More

The experience was pretty much built around mistruths. Terrible offers for our trade ins… telling us they would send our car to auction which was in perfect condition w low miles. Giving us an offer and h Terrible offers for our trade ins… telling us they would send our car to auction which was in perfect condition w low miles. Giving us an offer and having it in paper but when we got down to the last part of the deal they came in and said they were giving us $2500 or so less. New “manager” but was there to make the deal… we talked them into another year of oil changes. Told us we “had” to finance w Kia. We have 830+ credit scores but we did anyway and then after signing papers there is nothing that says we had to or when we can refi. At signing, the finance lady had the papers where the signature line was showing only. When I pulled the docs and separated them, the trade in was less than the reduced amount and she had to redo it. We love our car and this is the second time we purchased w you all but if you did not have the car we wanted when we wanted it we would have walked More

The seller was very kind to us and they helped us a lot since our credit is not very good. we are very grateful. since our credit is not very good. we are very grateful. More

Tyler did a great job he was new to the dealership and to car sales but was able to answer most all questions on his own.We appreciated all his help as well as others at the dealership that helped us. Our fa car sales but was able to answer most all questions on his own.We appreciated all his help as well as others at the dealership that helped us. Our fault as did not look close enough-Ended up paying almost $5000 that we were not told about by anyone but found it after we got home on our paperwork Very frustrating. More

Very bad communication. Had problems getting straight answers. Let transferring me to extensions with no answer and full voicemail. Took them two weeks to replace my windshi Had problems getting straight answers. Let transferring me to extensions with no answer and full voicemail. Took them two weeks to replace my windshield and headlights. More

As always service was fast & staff was very friendly. This is my 3 Kia I’ve bought at Midtown & it’s always been a great experience This is my 3 Kia I’ve bought at Midtown & it’s always been a great experience More

Hard to get on the phone. Never get straight answers. Service here sucks. I will not buy from this dealer again. And may not buy a Kia again for that reason. Never get straight answers. Service here sucks. I will not buy from this dealer again. And may not buy a Kia again for that reason. More

Horrible service, nothing truthful from anyone who works there. If I have to replace this vehicle, it definitely won’t be from a dealership unable to service it after the sale, and unable to be honest. there. If I have to replace this vehicle, it definitely won’t be from a dealership unable to service it after the sale, and unable to be honest. More

Very professional staff, would recommend the dealership to anyone buying a new car. Thank you to anyone buying a new car. Thank you More

Blayne was helpful and found the right car for us. He is relatable and made buying the vehicle as easy as possible He is relatable and made buying the vehicle as easy as possible More