Midtown Kia

My experience was friendly , & fast My experience was friendly and fast , any questions or requests I had was granted and acknowledged friendly and fast , any questions or requests I had was granted and acknowledged More

I appreciate how quickly I was able to get my car in to get the recall fix accomplished. I also appreciate the Service Dept personnel’s courteousness toward me. get the recall fix accomplished. I also appreciate the Service Dept personnel’s courteousness toward me. More

Great to work with them great service polite very friendly,and professional, thanks for everything friendly,and professional, thanks for everything More

Organized and quick My service was efficient and relatively quick compared to some other routine services I've had. relatively quick compared to some other routine services I've had. More

The customer experience was helpful enough. I asked a few questions and never got answers. Also conversation follow up took longer than I expected. But neither of these deterred me from buying. I asked a few questions and never got answers. Also conversation follow up took longer than I expected. But neither of these deterred me from buying. More

Dealt with Jack and Anthony. They took care all questions and made the transaction very easy. They took care all questions and made the transaction very easy. More

Jack was very helpful and friendly. . got us the best deal for trade in, true to his word. We will be returning customers . got us the best deal for trade in, true to his word. We will be returning customers More

Great communication and information. Timely. Explained everything to me and checked on me several times to ask if I had questions. Timely. Explained everything to me and checked on me several times to ask if I had questions. More

My wife started the interaction but after a week, she asked me to take over. He could not communicate with my wife without getting angry. At the end, they blamed 2 tires from a tire store for my vehicle asked me to take over. He could not communicate with my wife without getting angry. At the end, they blamed 2 tires from a tire store for my vehicle shaking. I told them that the internet says the foam in the factory tires causes the shaking. He disagreed, so I asked him to save me the tire store tires so I could get a refund from Hibdon. I mean I picked up my car, the shaking was gone. Which tires did I find in the car so I could take them to get a refund- the factory tires he said were fine and the foam was loose... He left the tire store tires on my car. My wife and I were right all along but how do you tell that to a person that treats you like an idiot. More

We bought our KIA on 5/9. Engine light came on Monday 5/18. We took it in on Tuesday 5/20. They said it was fixed so we picked it up on 5/21. Engine light came back on the nex Engine light came on Monday 5/18. We took it in on Tuesday 5/20. They said it was fixed so we picked it up on 5/21. Engine light came back on the next time it was driven on 5/22 and because of the Holiday we could not bring it in until Tuesday 5/26. Today they tell us they don't know when the part will be in. Another weekend without a car!! Not trying to be difficult but I have never had similar experience with buying a car before. On top of all that they have not been very friendly. Basically because of these issues we have not be able to drive the car 10 days out of 20 that we have owned it and it's going to cost us $500+. Very disappointed!! More